Our Reviews

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

3/12/2026

Their service department very prompt and I didn't have to wait very long.

3/20/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

COLUMBIA, TN

Teresa Y|2024 Chevrolet Blazer

Confirmed Service Customer

9/24/2025

I arrived early and my car was taken right back to start the oil change

9/25/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CULLMAN, AL

Joseph S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/24/2025

GREAT EXPERIENCE FROM START TO FINISH

BRENT 359 WARNER

9/25/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

ATHENS, AL

Preslei D|2025 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Very fast and everyone is always so kind. I had my 1 year old with me and we stayed in the customer lounge while they did my oil change.

9/26/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

John H|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/29/2025

Lynn Layton Chevrolet was great, they really took care of us. Travis Reed was our salesman and he was awesome!

TRAVIS REED

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Jamie K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/30/2025

I had a good experience. The salesman, Jeff took care of everything and made the purchase simple.

JEFFREY 368 RIPPEN

10/1/2025

Jeff will be so happy to know your purchase process was simple and stress-free. We hope you enjoy your new vehicle and look forward to seeing you again soon!

Business Response

ATHENS, AL

Robert J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/30/2025

Our car purchase at Lynn Layton Chevrolet was handled by the dealership personnel in a very friendly and very professional manner. I would gladly recommend this dealer to anyone.

RON HARDIN

10/1/2025

Thank you for your kind recommendation! We’re delighted your purchase experience was both friendly and professional, and we look forward to assisting you again in the future.

Business Response

OWENS CROSS ROADS, AL

John G|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/30/2025

Really liked that everyone at the dealership was pleasant, helpful, and seemed very genuine ! They made the car purchasing process as painless as I’ve ever experienced. Great People, Great Dealership !

DALTON BROWN

10/1/2025

We’re thrilled to hear our team made your car buying experience both painless and enjoyable. Your kind words mean a lot, and we look forward to welcoming you back for another great visit!

Business Response

LORIS, SC

Charles Or S|2012 Chevrolet Impala

Confirmed Service Customer

10/7/2025

service dept. has always done an excellent job with oil change and tires rotate. as they were extra, busy today, it seemed, and in the past there were reservation required for oil change, we wound up being there 4 hours for an oil change. The last place that that happened to us was , Tire Discounters in Decatur. from now on I"ll let someone else do my oil changes.

10/8/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FALKVILLE, AL

Aaron L|2025 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Very professional and friendly staff.

ADAM SHELTON

9/26/2025

Hi, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

CULLMAN, AL

Brandi S|2026 Chevrolet Corvette

Confirmed Sales Customer

10/6/2025

Great

JEFFREY 368 RIPPEN

10/8/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FALKVILLE, AL

Daniel M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/8/2025

Everyone was great. Adam Shelton was my salesman and he was great to deal with. They were very helpful in setting up the electronics and getting us out the door.

ADAM SHELTON

10/9/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ATHENS, AL

Vickie S|2025 Chevrolet Trax

Confirmed Service Customer

9/26/2025

the only problem I had was bringing my car in 3 times before they got it fixed.

9/27/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TOWN CREEK, AL

Zachary A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/29/2025

Adam was great and the process as a whole was great!

ADAM SHELTON

10/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HUNTSVILLE, AL

Matthew B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/29/2025

Best purchasing experience ever.

DYLON BOZEMAN

10/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DECATUR, AL

Michael P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Dean McCann, was an excellent sales person and went beyond normal expectations to have his friend and colleague Scott Morrison come in on his off days to transfer my bed cover.

JAMES MCCANN

10/11/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

BIRMINGHAM, AL

Albert M|2026 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/10/2025

Very friendly people who want to accommodate all customers.

10/11/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

VINEMONT, AL

Marvin B|2019 Chevrolet Equinox

Confirmed Service Customer

10/11/2025

Friendly staff, wait time was not long before they got my car to the back for an oil change and tire rotation. Joseph help me couldn’t ask for anybody better.

10/12/2025

Joseph will be thrilled to hear your kind words! We’re glad the wait was short and that your oil change and tire rotation went smoothly. Your feedback makes our day, and we look forward to giving you the same friendly and efficient service on your next visit!

Business Response

ATHENS, AL

Jana W|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/9/2025

Travis was exceptional! We were on our way to trade our 2023 Tahoe High Country when we got rear ended. Ugh!!! Well, an ambulance took both of us to the ER. Then, we talked to Travis and told him what had happened, and he talked to everyone at the dealership and decided that we could still make the trade! We were thrilled. Our entire process of trading our wrecked vehicle believe it or not, was exceptional!! We will be buying from Lynn Layton Chevrolet from now on!! Thank you so very much Travis!! Until next time. 🙂

TRAVIS REED

10/10/2025

Thank you for sharing your experience. We’re so sorry to hear about the accident but glad that Travis and the team could make the trade process as smooth and positive as possible during such a difficult time. It means a lot to us to know you feel confident continuing to work with us. We look forward to serving you again in the future!

Business Response

MADISON, AL

Roger R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Very good service

10/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Bradley G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/17/2025

Nothing was fixed if tech would have drove my truck he would have heard the engine noise and if the tech had tried to turn the radio on and of he was notice it didn't work gm don't care about there products and the dealerships don't care either

10/18/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

MUSCLE SHOALS, AL

Bradley L|2025 Chevrolet Corvette

Confirmed Service Customer

10/17/2025

As soon as I called with my problem, they arranged towing and got right to the job. The car was ready in a couple of days. I had a family emergency and couldn't come pick the vehicle up for several days and the service dept. was very gracious in holding it for me. When I retrieved the car, it was clean, staff were helpful and it appears the problem is resolved.

10/18/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DECATUR, AL

Danny B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/18/2025

Everyone was extremely helpful. The purchasing process was fast and efficient. We will purchase at Lynn Layton Chevrolet again.

RON HARDIN

10/19/2025

Thank you for such wonderful feedback! We’re delighted your purchase went so smoothly, and it means the world to know you’ll be returning to Lynn Layton Chevrolet — a relationship like that is what we value most.

Business Response

JASPER, AL

James S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/26/2025

Was good

9/27/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

TOWN CREEK, AL

Judy P|2021 Chevrolet Blazer

Confirmed Service Customer

10/6/2025

Had an appointment and two and half hours later finally got my oil changed. Was told someone called in. Customers with appointments should have the option of rescheduling their appointments when this happens.

10/8/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

RUSSELVILLE, AL

Toby H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Excellent experience. Always good to see long term employees like Charles still getting it done. Wes did a great job with my truck. Thank you!

10/14/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Major S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

Jamie was excellent and got us all the answers to our questions.

J 330 ALDRIDGE

10/16/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HARTSELLE, AL

Sharon C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/20/2025

We were impressed with the inventory on the lot, we really didn’t have anything in mind but the right one was right there. We enjoyed working with Adam as well. He is knowledgeable and made our vehicle shopping easy.

ADAM SHELTON

10/21/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

William W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/23/2025

First time our service advisor was Wesley. Unfortunately George had left. But it didn’t matter, Wes did a good job taking care of our service and new tires in a timely manner

10/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Michael K|2026 Chevrolet Corvette

Confirmed Sales Customer

9/29/2025

Excellent sales.

BRENT 359 WARNER

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

FAYETTE, AL

Robert K|2024 Chevrolet Tahoe

Confirmed Service Customer

9/29/2025

Very professional and easy to work with.

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MUSCLE SHOALS, AL

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/6/2025

Great as always

10/8/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Ronnie B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/16/2025

Great experience

JAMIE WEATHERWAX

10/17/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PHIL CAMPBELL, AL

Samantha W|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

This was the easiest car buying experience EVER! Everyone was on point from the start. This was such an amazing feeling.

RON HARDIN

10/17/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HUNTSVILLE, AL

Gary B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

In and out within an hour for an oil change and tire rotation. Very friendly service.

10/17/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Randall S|2025 Chevrolet Blazer

Confirmed Sales Customer

10/20/2025

Easy purchase process

TRAVIS REED

10/21/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

DECATUR, AL

George A|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

Jeff is a nice gentleman to do business with. He is super trustworthy and a great salesman. Appraiser Ray is fair and nice to the customer, I appreciate this man. I love the 26 Red line, black top Equinox. What a great improvement in the already good Equinox. George Armour

JEFFREY 368 RIPPEN

10/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Melanie S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/24/2025

Great if you have an appointment

9/25/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Bradford S|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/9/2025

The best and easiest vehicle purchase I have ever made! I live in Birmingham. At 10:00 on a Monday, I sent an email requesting info about a Tahoe. In less than five minutes a rep called and connected me with Jake Waddell. Jake closed the deal and had the vehicle delivered to my house by 5:30, 2 hours away. Lynn Laton's great service with extreme urgency is truly impressive!

JAKE WADDELL

10/10/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

HELENA, AL

Jerry C|2012 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Service was fast and great, and was clean also.

10/14/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Needed an oil change and tire rotation on this visit. I arrived a little early but they took it in and was out earlier than expected. They always do a fantastic job. I wouldn't take it any place else.

10/14/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

COLUMBIA, TN

Michael G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/15/2025

they did a great job

JAMIE WEATHERWAX

10/16/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DECATUR, AL

Glenda Y|2023 Chevrolet Traverse

Confirmed Service Customer

10/22/2025

Mike was very kind and helpful. Also the office staff was wonderful.

10/23/2025

Mike and our office staff will be thrilled to hear your kind words! Being helpful, kind, and welcoming is what we strive for, and we look forward to keeping your visits just as positive in the future.

Business Response

ATHENS, AL

Derrick B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/25/2025

Fast and courteous

10/26/2025

Thank you for your wonderful note about our fast and courteous service! Quick, quality care is at the heart of everything we do. We can’t wait to welcome you again for another easy, stress-free experience!

Business Response

ATHENS, AL

Don B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/27/2025

Great timing, Very short wait. Love the coffee and TV while waiting

10/28/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

ATHENS, AL

Derrick M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

Wesley was very professional and did a great job taking care of everything

10/14/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

Russellville, AL

Christopher N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

I always enjoy coming to the dealership whether I’m looking for a new vehicle or just visiting. I am always treated like a valued customer.

STUART TANKSLEY

10/14/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

CULLMAN, AL

Jennifer B|2023 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

I was able to make an appointment for an oil change and tire rotation last week. I was in and out in less than an hour. Very easy and polite customer service representative.

10/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Magan B|2023 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Service experience was awesome. I was in and out in less than an hour.

10/15/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CULLMAN, AL

Bethany S|2026 Chevrolet Traverse

Confirmed Sales Customer

10/16/2025

Very good salesman

ADAM SHELTON

10/17/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

CULLMAN, AL

Ricky M|2024 Chevrolet Tahoe

Confirmed Service Customer

10/23/2025

I scheduled work on my Tahoe and brought it into the dealership to have a warranty idem done. My vehicle didn't get looked at the day I brought it in. When I checked on it that afternoon the work had not been done. They apologized for the inconvenience and provided me a way home. They promised to make it wright. The next day I called to check on it after lunch and the work was completed and they did a great job. When I picked it up Everything was as promised.

10/25/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

MUSCLE SHOALS, AL

Gregory M|2020 Chevrolet Trax

Confirmed Service Customer

10/29/2025

The service department communication could have been better. I brought my vehicle in on Monday morning and was told i had to leave it was call the next day and told about the services need, i said ok. So on Friday I called for any update about my vehicle the only i was told when we get the parts we’ll fix your vehicle. My problem with this was the tone of the service guy, I need to know at least a guesstimate because I had a rental car for a few days and needed to know so that i could make arrangements after extending the vehile after have to get up go extend the vehicle to be told t Later that same day my vehicle was a ready. Communication is key because yes I need your services and you need my business.

10/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

COURTLAND, AL

Mildred P|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

Travis was excellent helping me get the car I wanted

TRAVIS REED

10/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOUSTON, AL

Christopher H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/9/2025

Stuart was patient and great, it was easy and fair.

STUART TANKSLEY

10/10/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HARTSELLE, AL

Joel M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

Excellent experience - a loaner vehicle was available for our use. Communication was efficient and the repair was completed in less time than expected. Thank you for your quality work!!!

10/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HUNTSVILLE, AL

Billy D|2026 Chevrolet Trax

Confirmed Sales Customer

10/20/2025

It was good

GREGORY 373 COSBY

10/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Cody T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Mike was my advisor, he did well in communication with me about the status of my truck as well as Jake Boyles helped set my appointment up and got me set up with a loaner truck while mine was in the shop.

10/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

TRINITY, AL

Jane D|2022 Chevrolet Equinox

Confirmed Service Customer

10/26/2025

The service department is always great. I let them know. I had an appointment to get to at a certain time and they had to have my vehicle ready for me. I made it to my appointment on time. Staff is always friendly. Definitely recommend Lynn Layton Chevrolet for service and buying New vehicles.

10/27/2025

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CRANE HILL, AL

Andy N|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/27/2025

Adam Shelton & Ray Hawkins were very helpful with me, gave me good information

ADAM SHELTON

10/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

TRINITY, AL

Cindy H|2020 Chevrolet Blazer

Confirmed Service Customer

10/29/2025

No issues at all with the service. Quick and so far so good. I was disappointed that the extended warranty I purchased that I thought was for 8 years, appeared to be for 72 months and 60,000 miles. Of course I am at 67,000 miles so no warranty. The cost of this repair was astronomical. $1000 for a thermostat???? I realize some of it was labor, but still????

10/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARTSELLE, AL

Tonya A|2021 GMC Acadia

Confirmed Service Customer

10/24/2025

I made a service appointment on 10/14 for the fuel pump module recall and an oil change. My appointment was set up for 10/22 and the only thing completed was the oil change due to the part needed for the recall not being ordered. Since no loaners or shuttle service is provided, I had to leave work early to have this taken care of. NOW I have to wait for the part to come in AND take more time off work for the recall work to be completed. The only excuse given when I asked why the part wasn’t ordered when I made the appointment was that scheduling and parts don’t communicate… I find this to be an unacceptable excuse. My concern was quickly dismissed and the service advisor walked away.

10/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MADISON, AL

Willliam Y|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

We appreciate being allowed to take our time and look at the vehicles until we found what we liked.

TRAVIS REED

10/25/2025

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

DANVILLE, AL

Jerry M|2023 Chevrolet Corvette Z06

Confirmed Service Customer

11/2/2025

I can’t say enough great things about the leadership at Lynn Layton Chevrolet and Greg Cosby! Greg and the entire service team have consistently gone above and beyond to take care of all my car service needs — time and time again. From the moment I schedule my appointment to the moment my repairs are completed, I’m treated with professionalism, courtesy, and genuine care. Greg makes the process effortless and always keeps me informed, ensuring that my vehicle is in top shape and that I’m completely satisfied. What really stands out is how they make me feel like part of the Lynn Layton Chevrolet family. It’s rare these days to find a dealership that truly values its customers, but they absolutely do. No other dealership’s customer service even comes close to the VIP treatment I receive here. Thank you, Jeff, Greg, and the entire Lynn Layton team, for your exceptional service and dedication. You’ve earned a customer for life!

11/3/2025

Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with our team and that you consistently receive the high level of care and service you deserve. Our goal is to make every visit smooth, professional, and stress-free, and it’s rewarding to know that our efforts are making a difference. We look forward to serving you again soon!

Business Response

HUNTSVILLE, AL

Ricky A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/5/2025

Very professional

11/6/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Somerville, AL

Gilbert M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

jeff my salesman was great to deal with wesley in finance did great the whole staff where great

JEFFREY 368 RIPPEN

11/6/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Janice H|2018 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

The concern shown about the issue with my vehicle.

10/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MUSCLE SHOALS, AL

Charles M|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/21/2025

I have been a customer of Lynn Layton Chevrolet for many years. Lynn, Jeff, and their staff will go out of their way to assist you and make your buying experience as pleasant as possible. My recent purchase was handled in this same manner. I will continue my future dealings with Layton Chevrolet.

PAM 394 WELFORD

10/22/2025

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Glenn C|2025 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

They serviced my car with knowledge and speen

11/2/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CRANE HILL, AL

Donald N|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/3/2025

This is the my 15th vehicle purchase from Jeff Rippin. The Lynn Layton team is the best!

JEFFREY 368 RIPPEN

11/4/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

THOMPSON'S STATION, TN

James T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/4/2025

wait time was minimal

11/5/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

LACEYS SPRING, AL

Shedrick L|2026 Chevrolet Corvette

Confirmed Service Customer

11/6/2025

Very friendly and professional environment.

11/7/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MADISON, AL

Tracy W|2023 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

I was in and out pretty quickly

11/8/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ATHENS, AL

Nathan M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/10/2025

The sale was worked out in a short time frame that I needed. And the truck I needed not what they had to sale. I had just lost a 2024 chevy 1500 to an engine problem on a 2.7 with an injector and lifter with 79000 miles and needed a truck quickly.

JAKE BOYLES

11/10/2025

We’re so glad we could get you into the right truck when you needed it most. Our team works hard to meet each customer’s unique situation, not just make a sale. We’re grateful for your trust and hope this new truck brings you peace of mind and plenty of smooth miles ahead!

Business Response

BLOUNTSVILLE, AL

Wanda P|2025 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Services are always accommodating friendly and helpful

10/30/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MC CALLA, AL

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/30/2025

Great service. Timely also

10/31/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HARVEST, AL

Bradford L|2025 Chevrolet Blazer

Confirmed Sales Customer

10/31/2025

Our buying experience with Stuart was outstanding. He took the time to show us multiple vehicles before we decided on the Blazer, ensuring we found exactly what we wanted. Stuart even located the perfect vehicle at another dealership and had it delivered quickly. The entire process was smooth, effortless and he made us feel genuinely valued every step of the way.

STUART TANKSLEY

11/1/2025

We’re thrilled to hear that Stuart made your car-buying experience such a memorable one! His commitment to finding the perfect fit and ensuring a smooth, effortless process truly reflects our team’s dedication to every guest. We look forward to welcoming you again on your next visit — may your new Chevrolet Blazer bring many miles of joy!

Business Response

DECATUR, AL

Lauren M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/4/2025

Easiest car buying experience we've ever had! Tyler was so helpful and honest the whole time. We could tell he was trying to do everything in his power to make it as smooth as possible for us and we appreciated it so much! We will be back for our next vehicle and will ask for Tyler!

Tyler Wilson

11/5/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

PONTOTOC, MS

John N|2007 Chevrolet Corvette

Confirmed Service Customer

11/6/2025

Made appointment online for 10:00 When I arrived, service bay was full. Didn't think I would get my service request done on on time all the vehicles in front of me . Advisor Joseph finch asked me job would be done. He was correct. Had very little wait at all. Observation: let them run there department and I handle my bill. Great visit. Two thumbs up. They're still the best.

11/7/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Joseph S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/12/2025

Our sales person was Pam. She was very knowledgeable about the different options that were available on the different models and seemed like she was truly interested in us getting what we wanted and not interfering with our decision. The other people I spoke to around the business was also very polite and cheerful.

PAM 394 WELFORD

11/12/2025

Pam will be pleased to hear your thoughtful feedback! We’re delighted that she guided you through your options with genuine care and that our entire team made you feel welcome. Creating a relaxed, helpful environment is what we strive for every day—and we can’t wait to help you again whenever you’re ready for your next visit!

Business Response

ATHENS, AL

Danny L|2022 Chevrolet Colorado

Confirmed Service Customer

10/16/2025

I brought my Colorado in to the service department because of problems with the gear shifter. Although the truck was out of warranty by 4 months the work was done with no cost to me. The service manager and the technician that worked on my Colorado was very friendly and helpful.

10/17/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

LEOMA, TN

Billy F|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/5/2025

Everything went great No problems at all

BRENT 359 WARNER

11/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Kyle G|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/5/2025

Outstanding Experience with Lynn Layton Chevrolet! I’m from Myrtle Beach, SC, and I can honestly say the team at Lynn Layton Chevrolet treated me like family. Ron Hardin went above and beyond putting my deal together — he made everything smooth, honest, and hassle-free. Then Mr. Richard Morgan personally met me in Atlanta to deliver my brand-new EV Blazer! That kind of service is rare these days. From start to finish, everyone at Lynn Layton Chevrolet showed true professionalism, hospitality, and care. I couldn’t have asked for a better experience. If you’re looking for people who actually care about their customers, this is the place. Thank you, Ron and Richard, for making this one of the best car-buying experiences I’ve ever had! — Kyle Gore, Myrtle Beach, SC

RON HARDIN

11/6/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

LORIS, SC

Newell G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

My experience was timely, most efficient and customer “first,” culture.

11/12/2025

Thank you for noticing our “customer first” culture! We’re proud to make efficiency and care our priority, and it’s wonderful to hear that reflected in your visit. We look forward to providing the same timely and attentive service next time.

Business Response

ROGERSVILLE, AL

Keith M|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/17/2025

Wonderful Don did a wonderful job .

DON TODD

11/18/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

ATHENS, AL

James J|2023 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

Everything went well and fast service

11/18/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

DECATUR, AL

Lesli K|2013 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

My appointment consisted of having my new vehicle key fob programmed. It took less than an hour and I was out the door. Staff was polite and professional.

11/20/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HARTSELLE, AL

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/28/2025

In and out oil change in 1 hour

10/29/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Vincent B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/10/2025

Great dealership for buying a car, it was fast and easy

JAMES MCCANN

11/10/2025

We’re happy your car-buying experience was fast and easy! A smooth, stress-free process is exactly what we want for every guest. We look forward to making your next vehicle purchase just as seamless and enjoyable.

Business Response

MADISON, AL

Clarence M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Very pleasant with all so friendly. I've always heard how professional this dealership was , and i was not disappointed. I'll be a customer for life..

J 330 ALDRIDGE

11/18/2025

Thank you for your kind words! We’re thrilled to hear that your experience matched what you had heard about our dealership. We look forward to serving you for many years to come!

Business Response

DECATUR, AL

Daniel E|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

Excellent service. Jake and Jody are awesome

JAKE WADDELL

11/18/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

NEW MARKET, AL

Rhonda D|2020 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Always great service at Lynn Layton!

11/18/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

HARTSELLE, AL

Rachel Y|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/24/2025

Adam was great to work with. He answered every question I had, provided the pictures I requested, and made the sales transaction very smooth when I arrived.

ADAM SHELTON

11/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MAPLESVILLE, AL

Howard G|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/24/2025

Great service was provided by Jamie Alridge and Ray Hawkins in making the deal possible.

J 330 ALDRIDGE

11/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Jordan G|2024 Chevrolet Colorado

Confirmed Service Customer

11/24/2025

Fast oil change

11/25/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

John L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

I have to say that I love the truck but after everything was final, I was disappointed. It was advertised as having 2 miles on it. And the two quotes I received from the salesperson also showed 2 miles. However, when I got it, it had 2,657 miles. Not to mention, having a receipt under the arm rest to a graphics shop in Hartselle, a Kroger Plus card and application under the back seat and what looked like piece of dog food on the floor in the back. This truck was obviously a demo but never represented as such. And the delivery prep was terrible!

JAKE WADDELL

11/26/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HAZEL GREEN, AL

Kevin B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

The Service Staff stepped up and managed my concerns

10/25/2025

Hi, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Bonnie S|2020 Buick Encore GX

Confirmed Service Customer

10/31/2025

It was great

11/1/2025

We’re thrilled to hear your visit was great! Our team strives to make every experience smooth and enjoyable. Wishing you a fantastic day and looking forward to welcoming you back soon!

Business Response

TRINITY, AL

Brent O|2026 Chevrolet Traverse

Confirmed Sales Customer

11/3/2025

Worked with Jamie Weatherwax, explained what we were looking for, he had one on the lot we drove it and liked it. The payment process was easy and brief. Jamie did a great job

JAMIE WEATHERWAX

11/4/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MOULTON, AL

David J|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/3/2025

Service is always fast and accurate. Staff is always friendly and helpful. I trust Lynn Layton people

11/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILE, AL

Karen T|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/7/2025

Dean my sales associate was excellent and made the entire experience enjoyable.

JAMES MCCANN

11/8/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Debra E|2022 Chevrolet Traverse

Confirmed Service Customer

11/16/2025

Perfect as always!

11/17/2025

Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

ATHENS, AL

Paul S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

i had a very good Experience

11/22/2025

We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

CULLMAN, AL

Judy T|2018 Chevrolet Traverse

Confirmed Service Customer

11/22/2025

We were very satisfied with the replacement tech part on our Traverse. We are always kept informed on the progress of the work being done our vehicle. Everyone at Lynn Layton is very easy to work with.

11/24/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SPRUCE PINE, AL

Mary H|2021 Chevrolet Traverse

Confirmed Service Customer

11/26/2025

Tec was prompt courteous informed and kind

11/28/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HARTSELLE, AL

Randy C|2023 Chevrolet Traverse

Confirmed Service Customer

10/21/2025

Busy as always, but after a short wait, diagnosed and got me up and running.

10/22/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HUNTSVILLE, AL

Reginald B|2007 Chevrolet Tahoe

Confirmed Service Customer

10/21/2025

Great service and quality work

10/22/2025

Hi, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

ATHENS, AL

Anna A|2021 Chevrolet Malibu

Confirmed Service Customer

10/21/2025

I made an appointment over the phone to bring my vehicle in for a recall repair. When I came in after waiting approximately 30 mins I was informed the part hasn't come in. That was a 40 minute wasted trip! I could have gotten a phone call prior to my appointment just to keep from coming in for nothing!

10/22/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

ELKMONT, AL

James S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/10/2025

As a 35 year GM employee now retired I have been a loyal customer buying my first new car in 1972. From michigan to tennessee and now alabama. I can honestly say that this was the best buying experience I have ever had . No hassle ,no bull, no stress, no hidden fee's the way it should be. Thanks to Pam very knowledgeable, professional, and pleasant .

PAM 394 WELFORD

11/10/2025

We can’t thank you enough for sharing such a wonderful review — and for your decades of loyalty to GM! Hearing that this was your best buying experience in all those years truly means the world to us. Pam will be delighted to know her professionalism and kindness made such a lasting impression. We’re honored to be part of your journey and look forward to making every visit as stress-free as this one!

Business Response

COLUMBIA, TN

Teresa E|2026 Chevrolet Equinox

Confirmed Sales Customer

11/20/2025

It was great! I have health issues that cause pain and make it hard to sit for a long time. You guys got me in and out so quickly and with smiles all around. I will continue to be a Lynn Layton customer.

ADAM SHELTON

11/21/2025

Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

SOMERVILLE, AL

John N|2026 Chevrolet Equinox

Confirmed Sales Customer

11/23/2025

The salesperson was great and help me and my family a lot

TRAVIS REED

11/25/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MADISON, AL

Chadwick M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Very quick process.

JAKE WADDELL

11/28/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, AL

Bruce L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/17/2025

All went well easy to work with Lynn Layton

PAM 394 WELFORD

11/18/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DECATUR, AL

Keely F|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/17/2025

It was good. They got me in quick and fixed my issue.

11/18/2025

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Phillip C|2021 Chevrolet Tahoe

Confirmed Service Customer

11/18/2025

I didn’t receive the correct information about a recall

11/19/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Monica C|2024 Chevrolet Tahoe

Confirmed Service Customer

12/2/2025

My service experience was excellent. However, I do not like getting the daily phone calls about completing a survey.

12/3/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

HARTSELLE, AL

Ivan P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/3/2025

Great experience. Second vehicle bought love the experience. Jake Waddell great to work with.

JAKE WADDELL

12/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Daniel C|2017 Buick Encore

Confirmed Service Customer

12/5/2025

Took a long time to do my service then they were gonna charge me $165 to reset one tire pressure light?!? Are u kidding me

12/6/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Craig S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/7/2025

Bought a new Silverado. Jake was amazing and I will continue to give my business to Jake

JAKE BOYLES

12/8/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

MADISON, AL

Perry B|2021 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

Normally I give 5 stars, but this service experience was awful. 1st I arrived at my appointment time of 11am 10 minutes early.Waited in advisors office for 10 minutes before anyone offered help. Next it was 12pm before my truck was moved, which makes the appointment pointless. To add the advisor text and ask if I needed anything, I said some fresh coffee would be nice. That never happen, and to end my service was completed and i was never notified. If I had not gotten up and checked for myself i would still be sitting there. Totally dissatisfied with this service.

12/12/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

DECATUR, AL

Virginia W|2023 Chevrolet Traverse

Confirmed Service Customer

11/27/2025

Excellent customer service. Began on my vehicle as scheduled. Awesome atmosphere. Overview great visit.

11/28/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again.

Business Response

DECATUR, AL

Brent O|2026 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Our Traverse had some electrical issues, took it in without an appointment. They were still quick to get to us, diagnosed the issue, fixed it in a timely manner.

12/5/2025

Hi, we're so happy we were able to help you out! Thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MOULTON, AL

Charlie B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

They are the most professional and most courteous Dealership that I have ever seen and their product knowledge is off the charts. They do exactly what they say they will do 100%.

BRENT 359 WARNER

12/6/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

GREENSBORO, GA

Janet G|2025 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

Went in for oil change and tire rotation and was out in 1 hour.

12/9/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Francisco P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

Great service. I purchased a 2026 Chevy. Everybody was helpful and easy to work with

JAMIE WEATHERWAX

12/10/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Richard W|2022 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Like coming home great people that do a great job! Respectful professional first class!

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Cheryl M|2024 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Everything was great and service was fast

12/11/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DANVILLE, AL

Mike W|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

It took 4 trips and over $2100 to fix an air conditioner problem in a traverse. Just hoping it is fixed now!

12/12/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Tina B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/27/2025

Great servings, Brent was terrific.

BRENT DAVIS

11/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MOUNT HOPE, AL

Maxwell W|2016 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Got my 2016 Chevy Equinox LT into the dealership while I still have the warranty under Route 66 & GM rewards member for getting my windshield wipers module replaced of the linkage of the motor that is way under 200,000 miles of my vehicle & just in time before it ever goes out & before the holidays all right.

12/5/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

HARTSELLE, AL

Phillip C|2021 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

It was done on time

12/5/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

John M|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

My salesmen was very helpful

12/9/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARTSELLE, AL

Patricia U|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

Contacted dealership prior to verify vehicle was in stock and obtained price. Came to the dealership and met with the sales person I had been texting with. I purchased the vehicle without any problems. The entire process went smoothly. The only delay was waiting to sign the papers. After I left the dealership, I was contacted by a representative with the dealership and my sales person to ensure I was still satisfied. The odd thing is was a few days later, I received an email from GM stating that my GM Military Authorization number was still valid and all i had to do was to present it at to the dealer. I did provide the information. I never saw an itemization with the credits and assumed that they were all included. Now I wonder if an additional $750 was included in the price.

JAMES MCCANN

12/9/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARVEST, AL

Gwyn M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

Was told my wait would be about two and a half hours upon check in. Actual wait time was about an hour and a half. Very satisfied

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Moulton, AL

William S|2022 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

great service on a recall even tho i had to make 2 trips to dealership and i live 70 miles away

12/13/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

NEW MARKET, AL

William M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/1/2025

Great experience. The sales person was very thorough and detailed with every aspect of the purchasing process. He was very knowledgeable with the 2026 Silverado RST and took the time to go over all the instruments and assisted with pairing my iPhone and setting up the OnStar service. The process couldn’t have gone any smoother.

BRENT 359 WARNER

12/2/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DECATUR, AL

Marvin B|2019 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Last two visits with Lynn Layton has been good experiences. Help both times by Joseph in the service area as always helped to get me in and out in a timely fashion with a good job done and ready to help in anyway. Thanks again, Joseph.

12/4/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Joel M|2019 Chevrolet Colorado

Confirmed Service Customer

12/3/2025

Oil change and tire rotation. Prompt service!

12/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOMERVILLE, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

12/6/2025

I brought my vehicle in to have a new shifter installed.

12/7/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

COLUMBIA, TN

Gregory T|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/10/2025

Lynn Layton Dealership is the best around. They have excellent staff that make you feel welcomed. Nice to do business with someone who you can trust.

PAM 394 WELFORD

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Jeremy M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/11/2025

Jake was very considerate of my time and easy to deal with.

JAKE WADDELL

12/12/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HARTSELLE, AL

James P|2024 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

Service advisor Chris understood my vehicle’s needs.

12/13/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Joshua B|2024 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

12/15/2025

My salesman was great. He worked with me over several days to show me different vehicles and in the end found me the perfect one. Thanks for the great experience.

DALTON BROWN

12/16/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SOMERVILLE, AL

Rhonda L|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

It looked like a busy day for Lynn Layton service department, as I drove my car in for an oil change. But I had a warm place to wait with coffee and tv. The service guys were nice and my sweet little car was ready to go in no time. Thanks!

12/13/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

SOMERVILLE, AL

Larry T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Don Todd made my purchase easy and I felt comfortable during the process

DON TODD

12/18/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

CRANE HILL, AL

Thomas A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Great we'll takin care of

12/18/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Charles N|2017 Chevrolet Traverse

Confirmed Service Customer

12/21/2025

I dropped my car off for maintenance and repair work Dec 9 for a Dec 10 appt. I got a call late on the 10th that they were going to have to order parts. They were expected to be delivered by Tuesday the 16th or Wednesday the 17, and they would call to have me bring it back in. Apparently they forgot me, because I have heard from no one and today is the 21st. I have praised their customer service and maintenance, but something has happened and it seems to have gone down hill. Sad, because I considered them far more honest and better than the Chevrolet dealer in Huntsville. I guess I'll have to give Champion a trial.

12/23/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HUNTSVILLE, AL

Jonathan M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/22/2025

Lynn Layton Chevy was the easiest and most laid back car buying experience I have ever had. They were great to work with and l would highly recommend getting your next car or truck at Lynn Layton!

JAKE WADDELL

12/23/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MURRAY, KY

Eric V|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/22/2025

Great experience

BRENT 359 WARNER

12/23/2025

Hi there! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

Business Response

DECATUR, AL

David S|2013 Chevrolet Malibu

Confirmed Service Customer

12/22/2025

Waited over a week without hearing anything and when I called they tell me the tech is out and it will be almost another 2 weeks before my vehicle is ready.

12/23/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MOULTON, AL

Cynthia M|2026 Chevrolet Blazer

Confirmed Sales Customer

12/13/2025

This is my second vehicle from Lynn Layton. Absolutely the best! I spoke with Adam Shelton and he had just what I wanted the next day! It was quick and easy! Thanks Adam and Lynn Layton!

ADAM SHELTON

12/14/2025

We’re grateful for your continued loyalty and thrilled Adam was able to make everything quick and easy. Thank you for choosing Lynn Layton Chevrolet again, and enjoy your new vehicle.

Business Response

CULLMAN, AL

Stanley M|2019 Chevrolet Traverse

Confirmed Service Customer

12/16/2025

good fast service

12/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ELKMONT, AL

David P|2023 Chevrolet Malibu

Confirmed Service Customer

12/18/2025

Excellent customer relations. I didn't get his name but my service representative took great care of me. Very satisfied.

12/19/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We're looking forward to your next visit with us!

Business Response

HUNTSVILLE, AL

Robert C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

The transaction was quick and smooth the salesman Stuart Tanksley had everything ready to go

12/19/2025

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Debrah E|2023 Chevrolet Blazer

Confirmed Service Customer

12/18/2025

Was a pleasure Christopher my service advisor was great, he’s so attentive and makes sure your happy with service that was provided

12/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Gordon P|2024 Chevrolet Colorado

Confirmed Service Customer

12/19/2025

Joseph my Service Adviser was great he checked the truck in told me what I needed to know. Joseph kept me updated by text message.

12/20/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

TONEY, AL

Charles A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/23/2025

The sales person was well informed. The dealership was very clean. Everyone there acted in a professional matter. I enjoy the experience.

BRENT 359 WARNER

12/24/2025

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Michael G|2025 Chevrolet Suburban

Confirmed Sales Customer

12/24/2025

The buying process was simply and flawless. Joel is the guy you want working for you! Nice job

JOEL CESSA

12/25/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Michael! We look forward to helping again in the future. Take care!

Business Response

TITUSVILLE, FL

Jonathan A|2026 Chevrolet Colorado

Confirmed Sales Customer

11/10/2025

Excellent service, in and out in a short amount of time.

J 330 ALDRIDGE

11/10/2025

We’re so glad to hear your visit was quick and efficient — excellent service in record time is exactly what we strive for! Thank you for choosing us, and we look forward to keeping your future visits just as smooth and easy.

Business Response

HARTSELLE, AL

Barry R|2026 Chevrolet Trax

Confirmed Sales Customer

12/24/2025

Good experience, process was smooth and pain free

RON HARDIN

12/25/2025

Thank you for choosing Lynn Layton Chevrolet, INC. as your first choice for all your automotive needs! Until the next time we meet, take care!

Business Response

NEW MARKET, AL

William G|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/24/2025

Dean was "Great" to work with, he made the purchase as smooth as possible, not pushy and straight forward!!

JAMES MCCANN

12/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

Business Response

DECATUR, AL

Jessie W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

The day I dropped my truck off I was told I’d be contacted later that day or within a day or two once they found out what the code was for my truck. It took a week to be contacted. The mechanical problem was fixed. However the infotainment center would not take any update. This has been a GM problem since the day I bought the truck. I was told that GM sends the updates and if my truck would not take it that they could force it but if it didn’t go through I would be responsible for purchasing a new radio which is $1500.00. This is a GM problem not my problem. So I feel that GM is in the wrong for that. I am disappointed that I have features not working on my truck due to a GM problem. Very bad.

12/31/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

SOMERVILLE, AL

Merlene P|2020 Chevrolet Traverse

Confirmed Service Customer

12/31/2025

The wait was 2 hours even with an appointment but I understand they did 3 different things for me, oil change, tire rotation & fix a slow leak (nail in tire). But I appreciate your service.

1/1/2026

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to helping again in the future. Take care!

Business Response

BROWNSBORO, AL

John S|2019 Chevrolet Colorado

Confirmed Service Customer

1/3/2026

On time

1/4/2026

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Amber W|2025 Chevrolet Trax

Confirmed Service Customer

1/3/2026

Everything went great

1/4/2026

Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

MOULTON, AL

James R|2024 Chevrolet Trax

Confirmed Service Customer

10/29/2025

Always quick and courteous. Broght vehicle in for oil change and tire rotation and an issue with tire pressure sensor. They recalibrate the sensor and ir software and all at no charge since it was my 2nd oil change

10/30/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISON, AL

Jeff B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/29/2025

Took longer than expected .

10/30/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DECATUR, AL

Theresa G|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/29/2025

Salesman: Mike Kelley is an excellent salesman. He communicates well and helped us get the vehicle we wanted. Buying experience was smooth! We also talked with Wesley Schrimsher. He explained everything very well. We even made a home town connection. His Daddy coached where my husband went to school. We recommend Lynn Layton to all of our friends.

345 KELLEY M E

10/30/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

ATHENS, AL

Michael M|2018 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

Fast and efficient

1/2/2026

We're glad everything was completed efficiently, with fast service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HARTSELLE, AL

Jeff P|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

1/2/2026

great

RON HARDIN

1/3/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

ATHENS, AL

James M|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

1/2/2026

Fast and courteous

1/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Lloyd B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/2/2026

Very friendly and professional staff

1/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CRANE HILL, AL

Kelly H|2022 Chevrolet Blazer

Confirmed Service Customer

1/6/2026

They never disappoint. Wesley in service is great.

1/7/2026

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAZEL GREEN, AL

Thomas R|2026 Chevrolet Corvette

Confirmed Sales Customer

12/24/2025

it was a good experience

RON HARDIN

12/25/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Jacob S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Jamie Aldridge was my salesman and he was very helpful and easy to work with I will recommend him to people in the future

J 330 ALDRIDGE

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HARTSELLE, AL

Jonathan M|2021 Chevrolet Colorado

Confirmed Service Customer

1/1/2026

Wes was great. Probably should give him a raise. Mike B too.

1/2/2026

Jonathan Mcclendon, thanks again for taking the time to leave us this information about your recent visit. Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DECATUR, AL

Richard T|2024 Chevrolet Colorado

Confirmed Service Customer

1/5/2026

Prompt service

1/6/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MADISON, AL

Yolanda Y|2020 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

Great

1/7/2026

Hi, thank you for the wonderful feedback and high star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!

Business Response

DECATUR, AL

Maurice T|2022 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

As always top notch service. Thank you for taking care of my Chevy and me.

1/7/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

Mike W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Very friendly and efficient. Took care of my issue with a very short wait.

1/8/2026

Hi there, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DECATUR, AL

Debbie L|2022 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Was done in a timely matter and fixed as promised.

1/8/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DECATUR, AL

Mark M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

I always buy my vehicles from Lynn Layton. Brent Warner has been my salesman for several years and he is very knowledgeable about all the models they have to offer. I wouldn’t consider buying from any other dealership.

BRENT 359 WARNER

1/8/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Cherie R|2026 Chevrolet Traverse

Confirmed Sales Customer

1/7/2026

Had a great experience buying our new car. Fast and easy. Good pricing.

DALTON BROWN

1/7/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

OLIVEHILL, TN

Debra W|2025 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Took vehicle in for warranty work. Wes in service department was helpful getting things set up for vehicle to be serviced. Left vehicle with shop and was called the next morning that it was serviced and ready for pick up.

1/8/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Charles M|2025 Chevrolet Colorado

Confirmed Service Customer

1/8/2026

It was a very satisfying, it was an efficient event. I drove in, asked if I could get my truck serviced, I told the service rep. I didn't have an appointment. I said I could come back later or make an appointment for another day. He checked the numbers, I believe there was an open slot due to a cancelled appointment. They took me in on short notice. My truck got serviced, and everything turned out very well. Wes, the service rep. returned my keys, and he was very polite and professional. The job was completed, and I left very satisfied.

1/9/2026

Thank you for sharing this detailed and satisfying experience. We’re glad Wes and our service team could accommodate you on short notice and make your visit a success.

Business Response

ATHENS, AL

Patricia B|2003 GMC Envoy

Confirmed Service Customer

1/9/2026

You guys are doing great.

1/10/2026

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

RUSSEVILLE, AL

Donna M|2024 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Quick service and very friendly

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DANVILLE, AL

Shannon H|2026 Chevrolet Colorado

Confirmed Sales Customer

1/9/2026

Jeff Rippen and Wesely Schrimsher always make it easy to conduct business. We have purchased several vehicles through them and look forward to doing business with them again.

JEFFREY 368 RIPPEN

1/10/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

ATHENS, AL

Jake S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/10/2026

It took a year to have my truck fixed for a steering wheel module issue.

1/11/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your experience with us.

Business Response

DANVILLE, AL

Robert L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/14/2025

Brent Warner did a fabulous job handling my purchase. Very trustworthy dealership.

BRENT 359 WARNER

12/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC.. Our staff is committed to providing each of our clients with the best automotive experience. Congratulations on your new vehicle, Robert! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Donna G|2019 Chevrolet Corvette

Confirmed Service Customer

1/9/2026

I went in for an oil change. I had an appointment. Wes greeted me when I arrived. The oil change was done timely.

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HARTSELLE, AL

Kelsey P|2016 Chevrolet Tahoe

Confirmed Service Customer

1/9/2026

Service department did an outstanding job on both the diagnosis and the repairs on our vehicle. We set an appointment time and actually had to drop it off a day earlier. They got right on it and fixed a major problem within two days. Thank you all so much

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HUNTSVILLE, AL

Thomas R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/11/2026

in and out in 1 hour

1/12/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISON, AL

Donna M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Very pleased and Aubrey in service department was very nice and accommodating

1/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DANVILLE, AL

Phyllis H|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

Jeff was very helpful and knowledgeable and that helped us make a decision on which vehicle to purchase. He took the time to go over all details on the vehicle and will definitely be a Lynn Layton customer in the future

JEFFREY 368 RIPPEN

1/14/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

FALKVILLE, AL

Roger V|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/15/2026

I was running a little bit late but my service tech, Christopher, got my truck serviced in a timely manner. He kept in contact with me in case I had any issues during the time I was at the dealership.

1/16/2026

We appreciate your thoughtful feedback about Christopher. It’s great to know he kept your service timely and communication clear. Thanks for choosing us, and we hope your next visit is just as smooth

Business Response

ARDMORE, AL

Dezirai R|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

Adam is a great sales person he got us exactly what we needed well within our price range 10/10 do recommend!

ADAM SHELTON

12/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CULLMAN, AL

Kendall S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/12/2026

Brent was so helpful! Very easy doing business with him!

BRENT 359 WARNER

1/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

FORT PAYNE, AL

Roger E|2026 Chevrolet Colorado

Confirmed Sales Customer

1/14/2026

Very happy every one was nice and financing was quick my sales person was up to par to Very satisfied

TRAVIS REED

1/14/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HUNTSVILLE, AL

Rodger L|2021 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Awesome.

1/20/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DECATUR, AL

Robert J|2026 Chevrolet Colorado

Confirmed Sales Customer

1/19/2026

Could have used a better explanation of vehicle features but have most of it figured out now.

RON HARDIN

1/21/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

OWENS CROSS ROADS, AL

Christopher N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Everything went smoothly and quickly on my visit

1/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOULTON, AL

Ricky A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/20/2026

Great job

1/21/2026

We’re thankful for your encouraging words. Doing a great job for our guests is what we strive for every day. Thanks for choosing us, and we hope to see you again soon.

Business Response

Somerville, AL

Maurice T|2022 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Great, excellent, outstanding, phenomenal. Awesome, rewarding, superb, Exceptional, Magnificent, First-rate, and world-class. Gee I can't think of much more.

1/21/2026

We truly appreciate your enthusiastic and creative review. Delivering world-class, rewarding experiences is exactly what our team strives for. Thank you for the amazing support, and we look forward to welcoming you back.

Business Response

MADISON, AL

William B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

Na

11/6/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing d

Business Response

MADSION, AL

Roy F|2007 Chevrolet Silverado

Confirmed Service Customer

1/23/2026

great service and any isues were handled promptly.

1/24/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Aairon S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/23/2026

Stuart and Jeff are ROCKSTARS!

STUART TANKSLEY

1/24/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Tyrone O|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

1/23/2026

Amazing service! Fast, fair prices, and super friendly staff

1/24/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, AL

Jennifer C|2022 Chevrolet Blazer

Confirmed Service Customer

1/24/2026

Everyone there is very helpful and professional. I had a great experience.

1/26/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HUNTSVILLE, AL

Alan C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/25/2026

Service was quick as as requested

1/27/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

Jason N|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/26/2026

Best Chevy dealer in the south!

ADAM SHELTON

1/28/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

INDIAN SPRINGS, AL

Stanley V|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/26/2026

Joseph took care of me very well! From drop off, to arranging transportation and pick up He was great! The shuttle driver went above and beyond to take care of me as well.

1/28/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

ATHENS, AL

Kevin F|2026 Chevrolet Traverse

Confirmed Sales Customer

1/26/2026

Everyone was helpful and friendly. Already looking forward to our next trade

ADAM SHELTON

1/28/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOULTON, AL

William G|2026 Chevrolet Tahoe

Confirmed Service Customer

1/28/2026

very pleasant, and the team was great to work with

1/29/2026

Thank you for the kind words. We’re glad your experience was pleasant and easy with our team. We appreciate your business and hope to see you again soon.

Business Response

DECATUR, AL

Kim S|2022 Chevrolet Blazer

Confirmed Service Customer

1/20/2026

Car been in shop for a month no communications on when the will be ready.Gave me a loaner electric.The worse experience ever .No knowledge of the car.Finally gave me a gas car and still hadn’t heard when the car will be ready.Some of the employees are so rude.Take your number down and won’t even call back.Every car I’ve ever purchased has been from Lynn Layton.Jeff Rippin has been honest when selling a car.That’s the only reason I keep coming back.

1/21/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Ron M|2026 Chevrolet Colorado

Confirmed Sales Customer

1/21/2026

My salesman was great. Travis was very efficient and made my purchase easy. Fast and friendly service! If you haven’t purchased a vehicle from Lynn Layton Chevrolet, give them a try.

TRAVIS REED

1/22/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HARTSELLE, AL

Randal A|2024 Chevrolet Colorado

Confirmed Sales Customer

2/3/2026

Jake was awesome

HUEYTOWN, AL

AMANDA H|2026 Chevrolet Traverse

Confirmed Sales Customer

2/4/2026

Wonderful experience! Everyone was so helpful

TRAVIS REED

2/5/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Tammy M|2024 Chevrolet Equinox

Confirmed Service Customer

2/5/2026

They were nice friendly and just on time .

RONNIE B

2/5/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

TOWN CREEK, AL

Hyunjin P|2025 Chevrolet Silverado EV

Confirmed Service Customer

2/5/2026

Aubrey gave me a wonderful service and he was trying to expedite vehicle update to make sure of all critical errors by technicians in dealership. i could get back my vehicle faster than what i expected. Thank you for your prompt support.

Aubrey Mayfield

2/5/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

Madison, AL

Gary M|2025 Chevrolet Equinox EV

Confirmed Service Customer

2/5/2026

Everything was good

ROGERSVILLE, AL

Rebecca J|2023 Chevrolet Colorado

Confirmed Service Customer

2/6/2026

Appt scheduled through the Chevy app was honored. Service members were kind and efficient. Service was explained and pricing was reasonable.

WESLEY REID

2/6/2026

Thank you for the detailed review. We’re glad your appointment went smoothly, service was explained clearly, and pricing was reasonable. We appreciate your trust and look forward to your next visit.

Business Response

HARTSELLE, AL

Jennifer M|2026 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Explained the issue with my car well and fixed. My sales rep, Dean, was helpful in getting me a loaner vehicle.

1/17/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

ATHENS, AL

Billy F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/30/2026

Everything went great

EVA, AL

Justin M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Fast and easy. Everyone was very helpful

DANVILLE, AL

Joetta T|2025 Chevrolet Tahoe

Confirmed Service Customer

1/31/2026

Excellent service.

ROGERSVILLE, AL

Victor V|2026 Chevrolet Colorado

Confirmed Sales Customer

2/6/2026

Bought a Z-28, two Corvettes, this Colorado and a friend bought a Corvette at Lynn Layton. Brent was the associate who handled the Corvettes and the Colorado. Those are the reasons I bought the Colorado here. Need I say more?

MADISON, AL

William A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

Fantastic experience

CHRISTOPHER MONTANO

2/12/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

OWENS CROSS ROADS, AL

Emmett H|2022 Chevrolet Traverse

Confirmed Service Customer

2/12/2026

Professional

JOSEPH FINCH

2/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MOULTON, AL

Jana W|2026 Chevrolet Tahoe

Confirmed Service Customer

2/12/2026

Unfortunately there was a customer with a computer problem with an earlier appointment than me. My infotainment problem put me in line behind him. It was 3 hours past my appointment time before they took my Tahoe to service. Aubrey was very nice and explained the situation to me. It was just an unfortunate coincidence that our 2 vehicles were there for software problems at the same time. I will definitely use Lynn Layton and Aubrey for my service needs in the future.

Aubrey Mayfield

2/13/2026

We sincerely appreciate your patience and understanding during the unexpected delay. We’re grateful Aubrey kept you informed, and we’re honored you’ll continue trusting Lynn Layton Chevrolet for your service needs.

Business Response

MADISON, AL

PATRICK D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/14/2026

In my opinion it is the only place to do business

BRENT 359

2/15/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

SHOAL CREEK, AL

Linda L|2014 Chevrolet Traverse

Confirmed Service Customer

1/7/2026

They have been the best dealership in north Alabama always service with a smile.

1/8/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

David C|2023 Chevrolet Traverse

Confirmed Service Customer

2/9/2026

Did not fix the problem.

MADISON, AL

James A|2021 Chevrolet Colorado

Confirmed Service Customer

2/12/2026

Christopher and Jonathan always make my experience a positive and easy.

CHRISTOPHER MONTANO

2/12/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

ATHENS, AL

JESSE C|2026 Chevrolet Trax

Confirmed Sales Customer

2/12/2026

Great Staff , Friendly, Helpful, ask a question ,if they dont know it , they find out .!!! Shout out to Jamie Weatherwax , Hes the Man to take care of you

JAMIE WEATHERWAX

2/13/2026

What an amazing and energetic review. We love the shoutout to Jamie and appreciate your recognition of our friendly, solution-focused team!

Business Response

HARTSELLE, AL

Larry G|2024 Chevrolet Equinox

Confirmed Service Customer

2/12/2026

Completely satisfied with service at Lynn Layton Chevrolet , service was done in timely manner and service writer was very informative ! Would recommend this dealership to anyone !

JOSEPH FINCH

2/12/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MADISON, AL

Kent G|2023 Chevrolet Colorado

Confirmed Service Customer

2/12/2026

Set up an appointment for an oil change and tire rotation. I arrived before the time set and they got right on it. Service writer and cashier were both very professional. The waiting area was very clean..

Aubrey Mayfield

2/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MOULTON, AL

Ashley S|2021 Chevrolet Blazer

Confirmed Service Customer

2/13/2026

Quick service! Friendly folks!

Aubrey Mayfield

2/14/2026

Thank you for your kind words! We’re glad our team provided quick and friendly service, and we hope your next visit is just as smooth.

Business Response

MOULTON, AL

ROBERT L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/16/2026

Great experience with the entire team at Lynn Layton Chevrolet in Decatur, Alabama. I had narrowed down what I was looking for in my new vehicle and from the time I walked in until the day I purchased the vehicle, I felt welcome and appreciated. Jake( salesman) and Riley who both worked with me getting the Chevy App setup on the phone and helping me get familiar with the vehicle were great. Thanks to Lynn Layton, Jeff Layton, Jake Boyles, Riley and the rest of the team there at Lynn Layton Chevrolet!

JAKE BOYLES

2/17/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HARTSELLE, AL

ANDREW H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/6/2026

Super easy!

DON TODD

2/6/2026

Thank you for your concise and positive feedback. We’re happy your visit was super easy! We look forward to helping you again.

Business Response

ATHENS, AL

Tiajuana W|2026 Chevrolet Trax

Confirmed Sales Customer

2/6/2026

I’ve dealt with Lynn Layton Dealership before, when I first purchased my 2021 Blazer on 04/2021. Ok love Lynn Layton. I bring my vehicle 🚗 to them when I need anything done to my car. Oil change, tire sensors, windshield wipers etc. m I just recently got a 2026 Chevy Trax. Thanks 😊 for all your help Austin

DECATUR, AL

Omar T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

I completed my service appointment online. I selected oil change, tire rotation, and alignment. I picked my date and time. I get to my appointment. They tell me they cannot do my alignment. I need to come back for that. Its not like I was a walk-in. I scheduled the appointment.

RUSSELLVILLE, AL

Monica C|2024 Chevrolet Tahoe

Confirmed Service Customer

2/13/2026

Great experience

JOSEPH FINCH

2/14/2026

We’re glad you had a great experience! Your positive feedback motivates our team, and we look forward to your next visit.

Business Response

HARTSELLE, AL

Mary J|2023 Chevrolet Equinox

Confirmed Service Customer

2/13/2026

Everyone is very courteous

CHRISTOPHER MONTANO

2/14/2026

We appreciate your kind words! It’s great to hear our team was courteous, and we look forward to welcoming you back.

Business Response

ATHENS, AL

Don L|2022 Chevrolet Traverse

Confirmed Service Customer

2/13/2026

Came in early without appointment and received immediate care for oil change. Was in and out within 1 hour. Appreciate the coffee and TV while i waited. Sales rep.{Brent Warner} came by and visited while waiting. Time flew by and i was ready to leave. Excellent service from start to finish from Lynn Layton organization.

CHRISTOPHER MONTANO

2/14/2026

Thank you for your detailed and wonderful review! We’re delighted you received prompt care, enjoyed the amenities, and had a great visit with Brent—our team at Lynn Layton Chevrolet truly values your trust.

Business Response

ATHENS, AL

SANDRA W|2026 Chevrolet Traverse

Confirmed Sales Customer

2/13/2026

Our salesman was awesome, kind and respectful. Really made the anxiety of buying a new car minimal.

TRAVIS REED

2/14/2026

We’re delighted your salesperson made the experience comfortable and respectful! Buying a new car should feel exciting, and we’re glad we could make it a smooth journey.

Business Response

MADISON, AL

DEBBIE L|2026 Chevrolet Equinox

Confirmed Sales Customer

2/13/2026

All were very helpful and and the process was handled very quickly.

PAM 394

2/14/2026

We appreciate your thoughtful feedback! It’s wonderful to know our team was helpful and handled everything swiftly for you.

Business Response

DECATUR, AL

CHRISTOPHER D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/16/2026

Excellent customer service provided by Ron!

RON HARDIN

2/17/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

TONEY, AL

Glenn H|2017 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

Everything went well

CHRISTOPHER MONTANO

2/19/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HARTSELLE, AL

Leland R|2024 Chevrolet Tahoe

Confirmed Service Customer

2/18/2026

Service done as scheduled.

Aubrey Mayfield

2/19/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

David A|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/18/2026

Walked in and got prompt friendly accurate service

Aubrey Mayfield

2/19/2026

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUNTSVILE, AL

Henry N|2023 Chevrolet Corvette Z06

Confirmed Service Customer

2/18/2026

Had a scheduled appt to fix a factory recall, change engine oil/filter and change transmission oil/filter after 36 months to ensure warrenty in event of future warrenty problems. Christopher met me and went over all requirements and navigated the service in an outstanding manner. He kept me apprised as it went through each step. Great sevice was performed on car and finished about an hour earlier than projected. Great job overall.

CHRISTOPHER MONTANO

2/19/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

GURLEY, AL

Jennifer M|2026 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

Great customer service. Friendly staff

CHRISTOPHER MONTANO

2/19/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, AL

James R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/19/2026

The service here was Great. Thank you

Aubrey Mayfield

2/19/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ATHENS, AL

William E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/20/2026

Like always, great service and friendly professionals that go above and beyond to ensure your needs are met.

Aubrey Mayfield

2/21/2026

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

CHRISTY F|2026 Chevrolet Equinox

Confirmed Sales Customer

2/22/2026

Travis Reed was an excellent salesman. He made it so easy!

TRAVIS REED

2/23/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.

Business Response

FALKVILLE, AL

William G|2017 Chevrolet Impala

Confirmed Service Customer

2/23/2026

great experience as usual with these guys....

CHRISTOPHER MONTANO

2/24/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

DECATUR, AL

James D|2023 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

very fast and o time

11/22/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HARVEST, AL

SAVANNAH H|2026 Chevrolet Traverse

Confirmed Sales Customer

2/25/2026

Jake was great to work with! He made the entire car buying process smooth, answered all my questions, and never made me feel pressured. I truly appreciate his professionalism and would definitely recommend him.

JAKE BOYLES

2/26/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

TOWN CREEK, AL

Keith E|2022 Chevrolet Blazer

Confirmed Service Customer

2/25/2026

Provided a loaner vehicle during our unexpected interruption of a very busy wedding weekend! Thank you!

CHRISTOPHER MONTANO

2/26/2026

We truly appreciate you taking the time to share this. We’re so glad we could assist with a loaner vehicle and help minimize the disruption during such a special and busy weekend. Thank you for trusting us. We’re always here when you need us.

Business Response

HARTSELLE, AL

GARRETT B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/26/2026

Good

JOEL LOPEZ

2/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

EDDYVILLE, KY

Judith S|2022 Chevrolet Blazer

Confirmed Service Customer

2/26/2026

Very professional and pleasant.

Aubrey Mayfield

2/26/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

DECATUR, AL

Randy C|2023 Chevrolet Traverse

Confirmed Service Customer

2/27/2026

Had an appointment for 2:00 for oil change and tire rotation. Had me out in 45 minutes, and back on the road. Thanks Joseph for your assistance. Very pleased.

JOSEPH FINCH

2/27/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HUNTSVILLE, AL

James S|2024 Chevrolet Tahoe

Confirmed Service Customer

3/3/2026

Very professional and work done correctly.

CHRISTOPHER MONTANO

3/4/2026

Thank you for the wonderful feedback. We’re pleased to hear you found the experience professional and that the work was completed correctly.

Business Response

GURLEY, AL

DUNCAN M|2026 Chevrolet Colorado

Confirmed Sales Customer

3/4/2026

Best dealership around!

ADAM SHELTON

3/5/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WARRIOR, AL

William B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

A very pleasant buying experience with Lynn Layton Chevrolet. Tyler was a very helpful and knowledgeable salesman. I greatly appreciate the straightforward approach to making the process easier.

Tyler Wilson

1/6/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, William! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BELMONT, MS

Benjamin L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

Great Experience!

BRENT 359 WARNER

1/6/2026

Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

William G|2026 Chevrolet Tahoe

Confirmed Service Customer

1/5/2026

Working with my Service Advisor Chris, made this experience great, it was easy to get in, and Chris took care of everything.

1/6/2026

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

TIMOTHY K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2026

salesman Dean was a pleasure to work with....

JAMES DEAN

2/28/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

KILLEN, AL

SALENA W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/3/2026

Good

AUSTIN EAKES

3/4/2026

Thank you for your positive feedback. We appreciate your support and hope to continue providing great service whenever you visit.

Business Response

ELKMONT, AL

WALTER S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2026

Very nice people. Seemed to go out of their way to help you. Answered all questions. Made me feel like I was home when I was there. Also Answered all my questions on the phone before I got there.

DYLON BOZEMAN

3/7/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

FLINTVILLE, TN

Roxie W|2023 Chevrolet Equinox

Confirmed Service Customer

3/6/2026

Lynn Layton Service department always provide fast, friendly, efficient customer service. The staff is always pleasant and courteous. They keep you informed every step of the way as to what's being done to your vehicle. They get you in and out quickly.

JOSEPH FINCH

3/7/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

Business Response

MADISON, AL

Jonathon L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/7/2026

Great service

JOSEPH FINCH

3/8/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FALKVILLE, AL

Jillian B|2024 Chevrolet Blazer

Confirmed Service Customer

1/28/2026

Had an appt. They got my car right away and I didn't have to wait long.

1/29/2026

Thank you for sharing your positive experience. We’re glad your appointment was handled promptly with minimal wait time. We appreciate your visit and look forward to helping you again soon.

Business Response

TOWN CREEK, AL

Blair T|2021 Chevrolet Tahoe

Confirmed Service Customer

1/28/2026

Everyone was nice, and they repaired my vehicle on schedule.

1/29/2026

Thank you for sharing your great experience. We’re glad our team was nice and completed your vehicle repairs on schedule. Your support means a lot, and we look forward to assisting you again.

Business Response

DECATUR, AL

Albert M|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/30/2026

Very friendly, experienced service advisors as well as service technicians.

VINEMONT, AL

William S|2023 Chevrolet Colorado

Confirmed Service Customer

2/1/2026

Great service.Nice talking to Wesley,Thank you Wesley for your help.

FLORENCE, AL

Ronald M|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

2/2/2026

Easiest dealership in the nation to work with and purchase from. The people care about the customer.

LACEYS SPRING, AL

RICKEY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/2/2026

Very professional and did a good job explaining things. Sales person done an excellent job.

PAM 394

2/3/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

TOWN CREEK, AL

Amber S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/4/2026

When I arrived to the service center, no one came out to greet me with a clipboard and to take my keys like usual. I walked into the service center and none of the three men behind the counter greeted me and I had to stand there awkwardly waiting to be acknowledged. I arrived very early to my appointment but the wait time was still long. The chairs in the waiting area are uncomfortable also. When I was finally escorted to the checkout area, the cashier was very unfriendly and frankly unprofessional. If I had not still had complimentary services or coupons, I absolutely would not go back. And I definitely would not recommend that service center.

Aubrey Mayfield

3/6/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TRINITY, AL

EVELYN W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/6/2026

Salesman was very helpful kept me updated on my car while it was being prepared for me--Jake Boyles was my salesman he was very good

JAKE BOYLES

3/7/2026

Hi, we're happy you found our staff to be very helpful during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

CULLMAN, AL

Danielle H|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

Adam was great!

ADAM SHELTON

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SPRUCE PINE, AL

Jennifer M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Dean was great to work with. He answered all my questions and was very helpful.

JAMES MCCANN

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ATHENS, AL

Gayla R|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/31/2025

We had a great experience! Jeff Rippen is awesome! We told him the exact car we were looking for and he was able to get the car for us right away. We love the Tahoe RST and we are very happy with how quick the process of purchasing/trading a vehicle was. Thank You to everyone at Lynn Layton and big thank you to Mr. Rippen. He should be employee of the month! Hope to see his photo on the wall next time we are there! Happy New Year!

JEFFREY 368 RIPPEN

1/1/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Gayla! We look forward to helping again in the future. Take care!

Business Response

MADISON, AL

SCOTT S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Straight forward. Efficient.

PAM 394

3/3/2026

We appreciate your feedback! It’s great to hear your experience was straightforward and efficient.

Business Response

OWENS CROSS ROADS, AL

Michael V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/4/2026

Just came in for regular maintenance The shop did a good job like they always do.

CHRISTOPHER MONTANO

3/4/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HARTSELLE, AL

PAT B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2026

Very enjoyable experience

RON HARDIN

3/7/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

LARRY H|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/11/2026

Great A++ all the way around

JAKE WADDELL

3/11/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HARTSELLE, AL

ABBY P|2026 Chevrolet Traverse

Confirmed Sales Customer

3/11/2026

Joel was the salesman, between him and Paul West, they made the purchase and transition of everything super smooth and easy. Always a pleasure dealing with the guys at Lynn Layton.

JOEL LOPEZ

3/11/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

TOWN CREEK, AL

David R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2026

Overall experience was great

JEFF VANHOOZER

3/8/2026

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CUTHBERT, GA

DANNY F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/10/2026

Adam Shelton was great. Great friendly experience. Easy buy. Will be back for next truck.

HOUSE H

3/11/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

TRINITY, AL

KYLE M|2026 Chevrolet Trax

Confirmed Sales Customer

3/10/2026

they helped me find a car in my price range and what would fit me. they also did it where I could do most of the work from home and not sit at dealership all day.

ADAM SHELTON

3/11/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

RUSSELL P|2026 Chevrolet Traverse

Confirmed Sales Customer

3/11/2026

Everything went smooth. Service was great. Prices were good. Jeff Ripenn was very, very helpful very informative and very professional.

JEFFREY 368

3/11/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

JAMES S|2026 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/11/2026

Great salesman and used car manager Very clean showroom All staff nice and friendly

BRENT 359

3/11/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MADISON, AL

Sammy W|2021 Chevrolet Camaro

Confirmed Service Customer

3/18/2026

Prompt and friendly service.

Aubrey Mayfield

3/19/2026

Prompt, friendly, and efficient service that clearly left a positive impression.

Business Response

ATHENS, AL

ANTHONY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/18/2026

Great products, professional and courteous employees.

JAKE BOYLES

3/19/2026

A strong reflection of quality all around—great products paired with courteous, professional staff make for a solid experience.

Business Response

MADISON, AL

Robert E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/18/2026

My only complaint is your appointment system . My scheduled appointment time was 10 AM. I arrived at 9:45 AM. My vehicle was not moved in the shop until 11:15. Due to problems with the fix for my truck, I was finally told they were going to give me a rental. I was not given an update on my vehicle until I approached one of the service representatives. Finally was giving a ride to the around 3:30. Truck was ready the next morning and I was very grateful. My suggestion is Let customers know what’s going on if there is a problem!!!’

JOSEPH FINCH

3/19/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ATHENS, AL

Tonya H|2021 Chevrolet Trailblazer

Confirmed Service Customer

3/6/2026

They did my oil change and I didn’t have to wait very long and that was great

JOSEPH FINCH

3/6/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HILLSBORO, AL

Tammy V|2018 Chevrolet Cruze

Confirmed Service Customer

3/9/2026

Very professional and easy to schedule appointments

Aubrey Mayfield

3/10/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MOULTON, AL

Jo W|2025 Chevrolet Trax

Confirmed Service Customer

3/9/2026

Everything was good went quick

CHRISTOPHER MONTANO

3/10/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

SCOTTSBORO, AL

Jerry W|2008 Chevrolet Trailblazer

Confirmed Service Customer

3/12/2026

It was very good , very clean and was out and out in no time . Will be back again.

Aubrey Mayfield

3/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DECATUR, AL

Lisa A|2023 Chevrolet Equinox

Confirmed Service Customer

3/13/2026

Lynn Layton’s service department is always prompt and professional. Scheduling online is easy and convenient. The discount coupons they provide are a welcomed bonus!

CHRISTOPHER MONTANO

3/14/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Sydnie V|2026 Chevrolet Traverse

Confirmed Service Customer

3/14/2026

Very poor communication from the service department.

Aubrey Mayfield

3/15/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TRINITY, AL

Michael V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/18/2026

Excellent service whether it's an oil change or warranty work.

Aubrey Mayfield

3/18/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HARTSELLE, AL

Margaret B|2020 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Quick service around appt time.

CHRISTOPHER MONTANO

3/19/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

ATHENS, AL

STEPHEN N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2026

Easy,simple,great experience.

JOEL LOPEZ

3/7/2026

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!

Business Response

MOULTON, AL

Myra T|2017 Chevrolet Equinox

Confirmed Service Customer

3/8/2026

Prompt time getting appt. Great service assistance and speedy repair

CHRISTOPHER MONTANO

3/9/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MOUNT HOPE, AL

MICHAEL J|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/11/2026

Great experience and swift purchase. Appreciate the hospitality!

DYLON BOZEMAN

3/11/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MADISON, AL

Celeste S|2025 Chevrolet Traverse

Confirmed Service Customer

3/15/2026

Aubrey was so nice and helpful. As usual great service!

Aubrey Mayfield

3/16/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

DONALD M|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

3/19/2026

Good

MICHAEL BURNS

3/20/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

TRINITY, AL

Janice E|2022 Chevrolet Traverse

Confirmed Service Customer

3/20/2026

Their service department very prompt and I didn't have to wait very long.

Aubrey Mayfield

3/20/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

COLUMBIA, TN

ED T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/23/2026

Sales person was great! The finance guy was a bit rude. The sale took longer than I expected.

JAKE WADDELL

3/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ANNISTON, AL

RICKIE W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/23/2026

Tylet Wilson was my salemam. He was extremily helpful and knowledagable in the sales process for a GM retiree. He handled everthing quickly and professionaly. I will reccomend Tylet to my family and friends for their new car purchases.

Tyler Wilson

3/24/2026

Thank you for your detailed and kind feedback! We’re thrilled Tyler provided knowledgeable, efficient, and professional service tailored to your needs. We truly appreciate your recommendation and look forward to assisting your family and friends as well!

Business Response

DECATUR, AL

Everett W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2026

Lynn Layton changed the oil. And filter and rotate tires thank you very much I'm happy

CHRISTOPHER MONTANO

3/14/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUNTSVILLE, AL

Derek T|2024 Chevrolet Trax

Confirmed Service Customer

3/13/2026

Not happy with the new service desk staff. When asked about something they didn’t know the right answer and instead of looking into it they said we can do a program put it will cost almost $100. That’s not what I wanted I just wanted to see if there was something wrong in the computer. Then my truck sat after cars kept going before me for a simple oil change I asked if someone special has to change diesel oil. They said they go in the order they come in. I know I was in before others. Not happy I have sent a lot of money at this dealership on vehicles I bought and have been loyal with that and services. Not happy one bit.

JOSEPH FINCH

3/14/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

LACEY SPRINGS, AL

Danny L|2022 Chevrolet Colorado

Confirmed Service Customer

3/13/2026

I came in for an oil/filter change and tire rotation. The work was started on time and completed in 45 minutes.

Aubrey Mayfield

3/13/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

LEOMA, TN

Necco M|2025 Chevrolet Traverse

Confirmed Service Customer

3/16/2026

I was not satisfied because my brakes still squeaks and its going to be a few weeks before the onstar can be fixed. NOT A HAPPY CUSTOMER

Aubrey Mayfield

3/17/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

ANTHONY D|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/23/2026

Brent Warner always does an excellent job

BRENT 359

3/24/2026

Thank you for your kind feedback! It’s fantastic to hear Brent continues to deliver excellent service every time. We’re always here to support you!

Business Response

DECATUR, AL

Donald W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/23/2026

Good experience

Aubrey Mayfield

3/24/2026

Thank you for your review! We’re glad you had a good experience with us. We look forward to making your next visit even better!

Business Response

HARVEST, AL

Sammy W|2021 Chevrolet Camaro

Confirmed Service Customer

3/26/2026

Friendly prompt service. Repairs were less than quoted. Team took care of my vehicle and staff was very courteous.

Aubrey Mayfield

3/27/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ATHENS, AL

Cindy S|2026 Chevrolet Corvette

Confirmed Sales Customer

1/13/2026

Jacob was very efficient, polite and had me in and out in no time leaving with a new car

JAKE BOYLES

1/14/2026

Congratulations on your new car! We're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

GADSDEN, AL

Lemuel C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/13/2026

They were great

1/14/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Camellia M|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/14/2026

Knowledgeable sales person who made my buying experience easy.

BRENT 359 WARNER

1/16/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

TANNER, AL

Isaac B|2026 Chevrolet Colorado

Confirmed Sales Customer

1/14/2026

Great help

JAKE BOYLES

1/16/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

CULLMAN, AL

Charles N|2017 Chevrolet Traverse

Confirmed Service Customer

1/16/2026

My repair started rocky with an unexpected and extensive delay in receiving the parts, but they finally arrived, and the maintenance shop completed the work efficiently and in record time. Wesley with Lynn Layton Chevrolet came through. You can trust Lynn Layton to do the work correctly the first time and at a fair price.

1/17/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HUNTSVILLE, AL

Lisa M|2021 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Quick turnaround

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

James S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/21/2026

Fantastic process start to finish. My salesperson, Travis Reed, did an outstanding job. The process was very efficient and straightforward. You have a customer for life!

DYLON BOZEMAN

1/21/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MADISON, AL

STEVE H|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/27/2026

People are easy to work with and willing to help you get what you want

AUSTIN EAKES

3/28/2026

We are grateful for your kind feedback. It is great to know our team made the process easy and worked with you to find exactly what you wanted. We look forward to helping you again whenever you need us.

Business Response

DECATUR, AL

Douglas E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/18/2026

Did a great job on maintenance - didn't take long either!

Aubrey Mayfield

3/19/2026

A quick and well-executed maintenance visit is always a win, and we’re glad it didn’t take long at all. Thanks for the great feedback—drive safe until next time.

Business Response

HARTSELLE, AL

William Z|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

3/18/2026

The service was fantastic. We needed a battery replacement and oil change. We were taken promptly.

CHRISTOPHER MONTANO

3/19/2026

Fantastic service experiences like yours truly stand out, especially when everything is handled promptly and efficiently. We’re glad your battery replacement and oil change went so smoothly—take care on the road ahead.

Business Response

ATHENS, AL

Bradley G|2026 Chevrolet Trax

Confirmed Service Customer

3/29/2026

Always gets me in and out great service

CHRISTOPHER MONTANO

3/30/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEIGHTON, AL

Bob S|2018 Chevrolet Colorado

Confirmed Service Customer

3/30/2026

Got in and out in record time thanks.

JOSEPH FINCH

3/31/2026

Thank you for your great feedback. We are glad we could get you in and out quickly while maintaining quality service. We look forward to assisting you again with the same efficiency.

Business Response

CULLMAN, AL

Hollie T|2024 Chevrolet Traverse

Confirmed Service Customer

4/8/2026

Great job

JON SHELTON

4/9/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

ATHENS, AL

Tameka E|2023 Chevrolet Blazer

Confirmed Service Customer

4/8/2026

I had an appointment for an oil change and still had to wait an hour before my car was even pulled

CHRISTOPHER MONTANO

4/9/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, AL

David A|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/9/2026

I will not get my Chevrolet truck serviced anywhere else. Lynn Layton has consistently good honest service

JON SHELTON

4/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HUNTSVILE, AL

Ronald L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/9/2026

This was the first service for out 2025 Silverado. I called and made the appointment. We arrived at the designated time. The first service and a minor recall were taken care of within an hour - and being the first service, there was no charge. I was pleased with promptness and the price :)

JOSEPH FINCH

4/10/2026

We appreciate your detailed and positive feedback. It is great to know your first service and recall were handled promptly and efficiently, making for a smooth experience. We look forward to assisting you again with the same level of convenience.

Business Response

DECATUR, AL

Jeff B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2026

Every one was courteous and helpful. Got right on it when I got there

CHRISTOPHER MONTANO

3/27/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, AL

Chancellor G|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/26/2026

Honored my appointment and got me finished in a timely manner

JOSEPH FINCH

3/26/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

TRINITY, AL

Bobby J|2024 Chevrolet Equinox

Confirmed Service Customer

3/18/2026

very nice people to work with In and out in a very reasonable time.

JOSEPH FINCH

3/31/2026

We appreciate your kind comments. It is great to hear you found our team easy to work with and efficient, and we look forward to welcoming you back.

Business Response

DECATUR, AL

MINDY M|2025 Chevrolet Colorado

Confirmed Sales Customer

3/31/2026

This is our 2nd truck from Lynn Layton. We drive from Florida to buy here because they make the process stress free. We have worked with Dalton on both purchases and feel we can trust him. We'll be back!

DALTON BROWN

3/31/2026

We truly appreciate your continued loyalty and willingness to travel such a distance to work with us. It is wonderful to hear Dalton has earned your trust and made each experience stress free, and we look forward to welcoming you back for your next purchase.

Business Response

PENSACOLA, FL

Kevin H|2026 Chevrolet Colorado

Confirmed Sales Customer

4/4/2026

Very good, handled every thing via text . Smooth transaction

TRAVIS REED

4/5/2026

Thank you for your thoughtful review. We’re glad to hear your transaction was smooth and conveniently handled through text. We look forward to serving you again in the future.

Business Response

HELENA, AL

James M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2026

Had an appointment at 10:00am my truck didn’t get done till 3:00pm.

Aubrey Mayfield

4/10/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DECATUR, AL

Jenny B|2023 Chevrolet Traverse

Confirmed Service Customer

4/9/2026

Friendly and easy to schedule. Service was complete in less than an hour.

JON SHELTON

4/10/2026

We truly appreciate your kind feedback. It is great to know scheduling was easy and your service was completed quickly. We look forward to welcoming you back again soon.

Business Response

DECATUR, AL

Kevin T|2021 GMC 1500 Sierra

Confirmed Service Customer

4/9/2026

Jeff the service mgr kept me informed of the process of my truck. Christopher in service when I called always responded to my needs or status of my truck. Hopefully the issue has been resolved by the factory rep that came to check out the issues with my truck as this is the 5th time having at the dealer for the same problem. Jeff Layton was very helpful as to seeing that my needs was met during this time Thanks

CHRISTOPHER MONTANO

4/10/2026

Thank you for your detailed and thoughtful feedback. We truly appreciate your patience and are glad Jeff, Christopher, and the team worked hard to keep you informed and support you through this ongoing concern. We look forward to continuing to assist you and ensure everything remains resolved moving forward.

Business Response

HARVEST, AL

Nichole B|2025 Chevrolet Equinox

Confirmed Service Customer

3/30/2026

Well, the Service Dept. I didn’t have such a good experience with. 1st they told my wrecker driver I would make a better Ford Girl. 2nd I got to pick my 2025 vehicle up that has been in the shop 2x with sensors being replaced. Now, note it on has 10,800 miles on this vehicle. I bought new in 12/25. It should not be having problems. This was the second time in 4 weeks. And, it was 3 weeks in the shop the time before.

JON SHELTON

3/31/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

ARDMORE, AL

Stephen N|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

Fast service.

CHRISTOPHER MONTANO

3/31/2026

Thank you for your positive feedback. We are glad you experienced fast and efficient service. We look forward to helping you again in no time.

Business Response

MOULTON, AL

EARL H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/30/2026

The salesman was very nice and understanding about the transaction and worked with me with patience and handling my question very professional, i would recommend any one looking for a vehicle to give Lynn Layton chevrolet in Decatur Alabama a call. Thanks to everyone at Lynn Layton for their understanding and services.

7*Z002777 7

3/31/2026

Thank you for your thoughtful and detailed review. We are delighted to hear our team provided patient, professional, and understanding service throughout your purchase. We look forward to assisting you or anyone you recommend in the future.

Business Response

DECATUR, AL

Deborah G|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/4/2026

Easy to make appointment. Everyone is friendly. Clean waiting area.

4/5/2026

Thank you for your positive feedback. We’re glad you found scheduling easy and enjoyed our friendly team and clean waiting area. We look forward to welcoming you back again.

Business Response

HARTSELLE, AL

Paul S|2020 Chevrolet Equinox

Confirmed Service Customer

4/10/2026

Not happy, was charged for a mirror repair that was under an extended warranty. I will be able to get a refund but with a couple of clicks on a keyboard this could have been avoided. An assumption was made because of mileage, and warranty was never checked.

Aubrey Mayfield

4/11/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HARTSELLE, AL

CHARLES R|2026 Chevrolet Traverse

Confirmed Sales Customer

4/13/2026

Jake was awesome

JAKE BOYLES

4/14/2026

We are glad Jake provided awesome service and contributed to a positive experience for you. Your kind words are truly appreciated. We look forward to your next visit.

Business Response

MOULTON, AL

JAMES B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/13/2026

Enjoy doing business with Jef and Rip. Trading vehicles at Lynn Layton is very easy and they treat you like family

JEFFREY 368

4/14/2026

We sincerely appreciate your kind words about Jef and Rip at Lynn Layton Chevrolet. It is wonderful to hear they made your vehicle trade experience easy, honest, and family oriented. We truly value your trust and look forward to serving you again.

Business Response

TRINITY, AL

Maxwell W|2016 Chevrolet Equinox

Confirmed Service Customer

4/9/2026

Just getting my oil change & tires rotated for my 2016 Chevy Equinox LT for my needs on my vehicle & use my coupon to get $10 off total of the work & it was all good & mention to me to have my rear brake pads to be replaced by another place & it will be taking care of too

Aubrey Mayfield

4/10/2026

Thank you for your detailed feedback. We are glad your service needs were handled properly and that everything went smoothly with your visit. We look forward to assisting you again in the future.

Business Response

HARTSELLE, AL

Mike W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/9/2026

Great service and short wait time

Aubrey Mayfield

4/10/2026

We appreciate your positive feedback. It is great to know you received great service with a short wait time. We look forward to welcoming you back again soon.

Business Response

DECATUR, AL

Virginia W|2023 Chevrolet Traverse

Confirmed Service Customer

4/13/2026

Excellent customer service. Wonderful environment, especially waiting area. Prices are affordable, and fantastic scheduling system via the app.

JON SHELTON

4/14/2026

We are thrilled to hear you enjoyed excellent customer service and a welcoming environment, especially in our waiting area. It is great knowing our pricing and scheduling system added to your experience. Thank you for your thoughtful feedback.

Business Response

DECATUR, AL

LAURA H|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/13/2026

The only people I buy cars from. I’ve been buying cars from Lynn Layton for over 20 years. Deacon was an excellent sales person.

DEACON SCOTT

4/14/2026

We are truly honored by your long standing loyalty to Lynn Layton Chevrolet. It is wonderful to hear Deacon provided excellent service during your latest purchase. We sincerely appreciate your continued trust over the years.

Business Response

DECATUR, AL

PATRICIA M|2026 Chevrolet Trax

Confirmed Sales Customer

4/13/2026

Very plesant interaction with sales man Jake Boyles. Nice dealership. I called Mitch Smith in Cullan but they had nothing !! Nice selection at Lynn Laton. Lots of choices !!

JAKE BOYLES

4/14/2026

We appreciate your kind words about Jake and your overall experience at Lynn Layton Chevrolet. It is great to hear you found a strong selection and received helpful, friendly assistance. Thank you for choosing us.

Business Response

CULLMAN, AL

Lelon C|2015 Chevrolet Malibu

Confirmed Service Customer

4/15/2026

did a good job on the front end alignment,quick service good price.

JOSEPH FINCH

4/16/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DECATUR, AL

JUAN R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/15/2026

Working with Greg Cosby and Jeff Layton made the experience worth it

GREGORY L

4/15/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

DECATUR, AL

TROY L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/23/2026

Easy transaction

BRENT 359

3/24/2026

Thank you for the great review! We’re glad your transaction was smooth and easy from start to finish. We hope to make your next visit just as effortless!

Business Response

HUNTSVILLE, AL

Cody T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/2/2026

I scheduled a service appointment for 10am, I got there a little early and dropped my truck off with Aubrey. The team got to my vehicle promptly and let me know around 10:17am that it was ready to be picked up.

4/2/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

Trinity, AL

MICHELE B|2026 Chevrolet Equinox

Confirmed Sales Customer

4/8/2026

Loved the entire experience!! From the moment we walked in until we drove home! We usually purchase from Jeff and he was unavailable so his teammate Dean stepped in and helped us. Dean made the purchase smooth!! Can’t say enough great things about him. Will definitely be back!

JEFFREY 368

4/9/2026

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HARTSELLE, AL

ODESSA H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/9/2026

It was less stressful than usually purchasing a new car.

DEACON SCOTT

4/10/2026

We truly appreciate your kind feedback. It is wonderful to hear your purchase experience felt less stressful than usual. We look forward to assisting you again with the same ease and comfort.

Business Response

TRINITY, AL

JENNA C|2026 Chevrolet Traverse

Confirmed Sales Customer

4/16/2026

Mr. Rippen made sure everything went smoothly and I got the car I wanted. He went above and beyond to make sure it was as easy and not stressful.

JEFFREY 368

4/17/2026

We sincerely appreciate your detailed feedback. It is wonderful to hear Jeffrey went above and beyond to make the process smooth, easy, and stress free while helping you get the vehicle you wanted. We look forward to serving you again.

Business Response

DECATUR, AL

Stanley M|2026 Chevrolet Tahoe

Confirmed Service Customer

4/17/2026

My truck broke for the second time same problem. Thought it was an update issue. They took the truck in said we are sorry for trouble. They really took care of me. I felt like I wasn’t just a number. They made arrangements that worked. I’m by on the road. They said not to worry and will call when ready. Thank you for making this easy and stress free

JEFF VANHOOZER

4/18/2026

We sincerely appreciate you sharing this detailed experience. It is wonderful to know our team made you feel valued and handled everything in a stress-free, supportive way. Wishing you smooth travels ahead, and we are here whenever you need us.

Business Response

NEW MARKET, AL

JAMES W|2026 Chevrolet Traverse

Confirmed Sales Customer

4/20/2026

Pam is awesome and the finance guy awesome

PAM 394

4/21/2026

Your enthusiastic feedback is truly appreciated. We’re glad Pam and the finance team provided such an awesome experience, and we hope to see you again soon.

Business Response

FALKVILLE, AL

GREG S|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/13/2026

Easy transaction.

J P

4/14/2026

We are pleased to hear your transaction was easy and smooth. Simplicity and efficiency are always our goals. We look forward to assisting you again.

Business Response

DECATUR, AL

KENDON T|2026 Chevrolet Suburban

Confirmed Sales Customer

4/13/2026

We’ve purchased multiple vehicles from Lynn Layton Chevrolet and will continue coming back. Jamie has been great to work with every time—straightforward, knowledgeable, and easy to trust. Jay and his team consistently treat us professionally and stand behind both their products and their word, which is hard to find these days. The entire experience—from purchase to follow-up—has always been smooth. Highly recommend if you’re looking for a dealership that values long-term relationships over quick sales.

J P

4/14/2026

We sincerely appreciate your continued confidence in Lynn Layton Chevrolet. It is wonderful to hear Jamie, Jay, and the entire team consistently deliver honest, professional, and relationship focused service. We truly value your loyalty and look forward to many more years together.

Business Response

MADISON, AL

Ray V|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

4/17/2026

Excellent Service. Quick in and out. Service advisor Joseph Finch was outstanding. Will return.

JOSEPH FINCH

4/18/2026

Excellent and efficient service is what we aim to deliver every time. Joseph will be pleased to hear your outstanding feedback. We look forward to welcoming you back again.

Business Response

MADISON, AL

MICHAEL H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/17/2026

Walked in told the young man what I wanted and got it

AUSTIN EAKES

4/18/2026

Straightforward and efficient service is what we aim to deliver. We are glad everything went exactly as expected. We hope to make your next visit just as easy.

Business Response

DECATUR, AL

EDWARD C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/18/2026

Excellent service. Ben Armstrong listened to what I was looking for in a Chevrolet Silverado and matched me with a vehicle that met my needs. Ben put together an offer that included a trade in of my older Silverado and all possible rebates for which I was qualified. The purchase was seamless. All paperwork was prepared and Dylon Bozeman walked me through it. Dylon also gave me an orientation briefing on the vehicle and programmed the electronics. Superb service. I will be back!

DYLON BOZEMAN

4/19/2026

Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MADISON, AL

MARK L|2026 Chevrolet Silverado 3500HD

Confirmed Sales Customer

4/20/2026

My salesman Austin ordered a new truck for me. It arrived on time and was exactly what I wanted. The cost estimate was accurate. Pleasant experience with no complaints at all.

AUSTIN EAKES

4/21/2026

Your thoughtful feedback is greatly valued. We’re pleased Austin delivered exactly what you wanted with accuracy and care, and we hope you enjoy your new truck.

Business Response

HARTSELLE, AL

Laura L|2011 Chevrolet Camaro

Confirmed Service Customer

4/15/2026

Thank you for promptly changing the oil and battery in my car. The only thing I would change is if you would tell customers to schedule online. I had called twice to schedule an appointment and my call was not returned. Finally I looked online and there it was.

JOSEPH FINCH

4/16/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DECATUR, AL

Mary J|2021 Chevrolet Colorado

Confirmed Service Customer

4/20/2026

I was made aware of exactly what the issue was I was experiencing with my truck, and it was repaired and is running great once again. Everyone at the dealership was friendly and prprofessional. .

JON SHELTON

4/20/2026

Your detailed and appreciative feedback is sincerely valued. We’re glad everything was clearly explained and your truck is running great again, and we look forward to your next visit.

Business Response

HARTSELLE, AL

Timothy S|2026 Chevrolet Colorado

Confirmed Service Customer

4/23/2026

Jake, not from State Farm, my sales rep and Jon my maintenance manager are professional, caring coupled with a great head on their shoulders. They both were attentive when my new 2026 ZR2 dash went out. Even gave me a loaner, nice Equinox SUV. This situation was not cause by anything the dealership did just something that was bad from factory. Jake, hopefully you see this, please reach out when the new SUV based off the Colorado frame is available. Take care, Timothy Schreiner 937-999-8159

MOULTON, AL

Charles E|2026 Chevrolet Colorado

Confirmed Service Customer

4/24/2026

I ordered a truck, and after it arrived, we finalized the purchase. The dealership, the salesperson all worked very well with me to help complete the purchase. There were no problems with the purchase. Everyone at the dealership was courteous and helpful. My overall experience was good. I would return to Lynn Layton Chevrolet if I considered a future purchase. The owner, Mr. Layton, greeted me and thanked my purchase and my business.

JEFF VANHOOZER

4/25/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Bradley D|2024 Chevrolet Colorado

Confirmed Service Customer

4/27/2026

Took 2hrs for an oil change & tire rotation on appointment basis. Service guys were great though.

JON SHELTON

4/28/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

ATHENS, AL

YOSETH G|2026 Chevrolet Trax

Confirmed Sales Customer

4/27/2026

Excelente

JOEL LOPEZ

4/28/2026

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

HUNTSVILLE, AL

Janet G|2025 Chevrolet Traverse

Confirmed Service Customer

4/17/2026

Went in for oil change and tire rotation and was out in 45 mins

JON SHELTON

4/18/2026

Quick and efficient service is always our goal. We are glad your oil change and tire rotation were completed in a timely manner. We look forward to your next visit.

Business Response

DECATUR, AL

Marshall W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/27/2026

We had to wait over an hour. Usually faster than that.

JON SHELTON

4/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ARLEY, AL

KRISTPHER H|2026 Chevrolet Trax

Confirmed Sales Customer

4/29/2026

Everyone was friendly sales team is awesome! Seemed a little rushed though but not bad overall I had a good experience. Thank you guys good job. Even the small purchase count 2 remember that.

JAKE WADDELL

5/1/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MOULTON, AL

Ashley V|2025 Chevrolet Trax

Confirmed Service Customer

4/29/2026

Everything went great

JON SHELTON

5/1/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Michelle L|2017 Chevrolet Equinox

Confirmed Service Customer

5/20/2026

The staff is very friendly and knowledgeable.

CHRISTOPHER MONTANO

5/21/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MADISON, AL

Frankie S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2026

Service was excellent! New faces up front. Robin took very good care of me and my vehicle. No pressure but still very efficient and thorough. I am well pleased!

ROBIN DARBY

5/23/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Vinemont, AL

LESLIE H|2026 Chevrolet Trax

Confirmed Sales Customer

5/22/2026

I couldn't have had a faster and more pleasant experience. Brent Warner got me in there and taken care of quickly.

BRENT 359

5/23/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROGERSVILLE, AL

Karen A|2016 Chevrolet Trax

Confirmed Service Customer

5/22/2026

Excellent service all around! I appreciate how Service Advisor Joseph F. kept in touch with me while I waited in the customer lounge. Also, I’m grateful for all of the work that was done on my TRAX. Even got a deal on a new set of tires 🤗🤗🤗 Thanks Everybody!

JOSEPH FINCH

5/23/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

William W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/30/2026

The service advisor turnover is not good. Your team used the be the best. Had a 10:00 appointment for a check engine light. 2 and a half hours later had to find John to see what was taking so long. Said a heating cooling pump went out and they were trying to get the air out of the lines. Shouldn’t be much longer. 90 minutes later a much younger guy brings the part and wants to know if I can pay for it-$700. That warranty wouldn’t cover it since it wasn’t power train. I informed him I had extended warranty and the truck was purchased from Lynn Layton. Said he’d check on it and left. Seriously, what is going on? Why do I have to tell the same dealer I have extended warranty. Finally an hour later I am told the truck is ready. $200 deductible on the part, which I am still trying to validate as this seemed high. I didn’t recognize any of the service advisors. We are there quite often with 2 vehicles. The decline started when George left. Your team needs to do better!

ATHENS, AL

TONY C|2026 Chevrolet Silverado 2500HD

Confirmed Sales Customer

5/1/2026

Some I already completed most of the buying process online, Jake had everything he needed to get me in and out with my new vehicle. From the beginning to the end, the experience was very good.

HARVEST, AL

William W|2025 Chevrolet Corvette Z06

Confirmed Service Customer

5/1/2026

Very professional service department would recommend highly

ROBIN DARBY

5/1/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

Treavor T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/6/2026

Ok

JON SHELTON

5/8/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MOULTON, AL

Thomas C|2024 Chevrolet Corvette Z06

Confirmed Service Customer

5/21/2026

Fast service with great communication.

CHRISTOPHER MONTANO

5/23/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

JOHN P|2026 Chevrolet Trax

Confirmed Sales Customer

5/25/2026

The process was simple and transparent. I had few questions that were answered over text and phone. My wife and I drove down Saturday and were met for the test drive right away. It was a quick turnaround to complete the transaction. The only thing I was disappointed over was a pre-delivery detail was not completed. Dean said he’d get it over to them once we went to finance but they were backed up. It was getting late and we had a few hours to get home so we opted to leave without the service. During the drive home I realized all the tires had 46 psi in them. The spec is 35 front 32 rear. I stopped later and adjusted the tire pressure. This should have been checked by the dealer after it arrived from the factory. There may be other things that were not inspected.

JAMES DEAN

5/26/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MOUNT JULIET, TN

MELVIN D|2026 Chevrolet Equinox

Confirmed Sales Customer

4/21/2026

Brent did a great job explaining everything about trade and gave great insight into how to operate the car.

BRENT 359

4/23/2026

Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DECATUR, AL

John F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/22/2026

Highly recommend Lynn Layton in Decatur. If you need a vehicle get with Dylon. Best I’ve dealt with so far.

DYLON BOZEMAN

4/23/2026

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!

Business Response

ATHENS, AL

BOBBY K|2026 Chevrolet Trax

Confirmed Sales Customer

4/22/2026

The employee were extremely nice and professional

PAM 394

4/23/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

SEARCY, AR

CHRISTOPHER R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/23/2026

It was simple, easy, and Dean was awesome, even helped me get a new insurance policy.

JAMES DEAN

4/25/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Greg A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/24/2026

All went well

JON SHELTON

4/25/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

JOSEPH B|2026 Chevrolet Trax

Confirmed Sales Customer

4/24/2026

Very smooth process. Joel was excellent. Was not pushy or over bearing. Very knowledgeable.

JOEL LOPEZ

4/25/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

MICHAEL M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/27/2026

Jake was very polite and professional

JAKE BOYLES

4/28/2026

That kind feedback is truly valued. Jake’s polite and professional approach is great to hear, and we look forward to welcoming you back.

Business Response

ATHENS, AL

AMANDA W|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/23/2026

They were amazing,

STUART TANKSLEY

5/24/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DANVILLE, AL

JASON H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/25/2026

Professional

TRAVIS REED

5/26/2026

Thank you for the positive feedback! We’re glad to hear you experienced professional service during your visit with us. Your support is greatly appreciated, and we look forward to helping you again in the future!

Business Response

FAYETTEVILLE, TN

JUSTIN H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/22/2026

Very helpful and informative

JAKE BOYLES

4/23/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

TRINITY, AL

DANIEL H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/22/2026

All departments that I went through during the purchasing of my vehicle were very prepared and professional.

REGINALD BATTLES

4/23/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DECATUR, AL

Janene J|2025 Chevrolet Traverse

Confirmed Service Customer

5/6/2026

I had to take my 2025 Traverse in due to OnStar not working on March 24 2026. OnStar module was needed/ ordered. I was told it may be a month until part needed arrives. Over a month passed and no updates during that time was ever provided. Went to dealership to get an update on May 5. I was told part had arrived on April 20. No one had bothered to contact me. I was upset. Service advisor asked if we had the vehicle there. We did. I requested part be installed while we were there. It was. Problem was resolved. It seems that there isn’t any continuity between the service advisers. If one that placed the part order is out, for whatever reason and a customer is waiting on a part/s, they are the only ones that know about it. It would seem to me the service manager should be monitoring the progress of the repair/s that are ongoing and following up periodically on those, most importantly having the ability to see the progress of all repairs that the service advisors are handling. This would be the best way to have that continuity. I am unsure if Dealerships have this type of system already. If they don’t, they should. At least consider it. I have been in the service industry for 38 years and I work with service management systems that have this capability. Please consider implementing one to better manage your service department. Sincerely Kevin

JON SHELTON

5/8/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

BAILEYTON, AL

Glenn D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2026

Very good

JON SHELTON

5/16/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

ATHENS, AL

Michael T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2026

My oil change and tire rotation was excellently performed and completed in about 44 minutes.

JOSEPH FINCH

5/27/2026

It is great to know your oil change and tire rotation were completed efficiently and within a short timeframe. We appreciate your positive feedback on the quality of service.

Business Response

MADISON, AL

MIKE W|2026 Chevrolet Traverse

Confirmed Sales Customer

5/28/2026

Great experience The dealership was very accommodating and met all my needs. A great place to do business

JEFFREY 368

5/29/2026

We sincerely appreciate your wonderful review. It's rewarding to hear that the team was accommodating and attentive to your needs throughout the process. Thank you for choosing us, and we look forward to helping you again in the future.

Business Response

DECATUR, AL

Warren R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/27/2026

It took about an hour to get the truck serviced this time which was better than the hour and a half it normally takes for oil change and tire rotation.

JON SHELTON

4/28/2026

This practical and positive feedback is appreciated. It is great to know your service time improved, and we look forward to making future visits even more efficient.

Business Response

HANCEVILLE, AL

Steve S|2020 Chevrolet Colorado

Confirmed Service Customer

4/27/2026

I had an appointment for an oil change and tire rotation. The services were started right at my scheldued appointment time and I was very satisfied with my services performed.

CHRISTOPHER MONTANO

4/28/2026

This thoughtful and detailed feedback is greatly appreciated. Starting your service right on time and ensuring your satisfaction is always our goal, and we look forward to welcoming you back.

Business Response

NEW HOPE, AL

MICHAEL A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/27/2026

Extremely helpful. Went to Georgia to get the truck I wanted. Quick process

JEFFREY 368

4/28/2026

This impressive and appreciative feedback is sincerely valued. Going the extra mile to find the right vehicle and keep the process quick truly matters, and we look forward to helping you again in the future.

Business Response

HARVEST, AL

David F|2024 Chevrolet Traverse Limited

Confirmed Service Customer

5/28/2026

Service writer was a smart ass

JOSEPH FINCH

5/29/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARTSELLE, AL

ANTHONY T|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/28/2026

Jeff Lynn And Jamie Are Great People And Will Take Care Of You

J P

5/29/2026

We truly appreciate your wonderful review. Jeff and Jamie will be delighted to hear your kind recognition of their dedication and customer care. Thank you for placing your trust in our team.

Business Response

DECATUR, AL

Jessica M|2019 Chevrolet Traverse

Confirmed Service Customer

5/28/2026

Great experience all way around!

JON SHELTON

5/29/2026

Your kind words mean a lot to us. We're thrilled to hear you had a great experience from start to finish and appreciate your trust in our team. We look forward to serving you again.

Business Response

HARTSELLE, AL

JUSTIN S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/30/2026

Dalton is great to have help with your car buying. Highly recommend.

TONEY, AL

ALICIA A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/1/2026

My salesperson was nice to explain the new vehicle and helped me with approval

J P

6/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Rhonda H|2017 GMC Acadia

Confirmed Service Customer

6/2/2026

Very nice people! We would highly recommend!

CHRISTOPHER MONTANO

6/4/2026

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!

Business Response

TANNER, AL

JOHN L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/27/2026

Could not ask for a better experience from the Layton team. Have been buying from them my entire adult life and do not see that changing.

BRENT 359

5/28/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

SELENA C|2026 Chevrolet Trax

Confirmed Sales Customer

5/27/2026

I appreciated the transparency that my agent Jake provided, as well as the whole staff.

JAKE BOYLES

5/28/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CULLMAN, AL

Henry N|2025 Chevrolet Equinox

Confirmed Service Customer

5/29/2026

I didn't have Ppointment but Christopher worked my car in and kept me informed of progress through service. Outstanding service.......

CHRISTOPHER MONTANO

5/30/2026

What a wonderful compliment. Christopher will appreciate knowing his flexibility, communication, and dedication turned an unexpected visit into a positive experience. Thank you for trusting us with your vehicle.

Business Response

GURLEY, AL

PATRICK T|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/5/2026

Jamie was real polite and helpful on the purchase of my truck he went above and beyond

JAMIE WEATHERWAX

6/6/2026

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HILLSBORO, AL

Steven R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/8/2026

They were fast and friendly

CHRISTOPHER MONTANO

6/9/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

Hamilton, AL

Willie T|2026 Chevrolet Colorado

Confirmed Service Customer

6/8/2026

Always top notch

JOSEPH FINCH

6/9/2026

Thank you for your continued trust and kind words! We’re thrilled to hear that our team consistently provides you with top-notch service. It’s always a pleasure to serve you, and we look forward to assisting you again soon!

Business Response

FLORENCE, AL

CYNTHIA W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/8/2026

Purchasing a new vehicle is never a fun process in my opinion. Dealership vs buyer, we both need to feel like it was a win. Our buying experience was eased by Dylon Bozeman. He is a very knowledgeable and no pressure salesman. He is honestly a breath of fresh air. He treated us like family. He contacted me this morning to follow up on the delivery prep and installation as he said he would. The only reason I did not give 5 stars at this time, I am reserving it to see if the service department can earn it. Ben (forgot his title) assured me they are aware of some weaknesses that need to be addressed. Overall, we are pleased with our purchase

DYLON BOZEMAN

6/9/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

ATHENS, AL

Aleshia T|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/1/2026

Very friendly, speedy services.

JOSEPH FINCH

5/1/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ELKMONT, AL

Michael H|2024 Chevrolet Traverse

Confirmed Service Customer

5/14/2026

Service was complete and fairly quick

JON SHELTON

5/15/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DECATUR, AL

Leslie L|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

Service department was pleasant and personnel was nice.

JON SHELTON

5/23/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PENSACOLA, FL

James E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/24/2026

excellent service very polite very prompt

JON SHELTON

5/25/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

James P|2024 Chevrolet Blazer

Confirmed Service Customer

5/25/2026

Great experience with checking in and telling what I need done. But, once work was done, vehicle sat out front for 20 minutes before getting official word it was ready.

CHRISTOPHER MONTANO

5/26/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DECATUR, AL

TRESEA M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/3/2026

We had a very knowledge, friendly and personal experience with Adam Shelton as our salesman. And, he even went beyond helping us and checking to see how we liked our truck after the sale. We would definitely come see again in the future. Tresea McCrary

ADAM SHELTON

6/4/2026

We're grateful for your thoughtful review. It's wonderful to hear Adam provided a knowledgeable and personable experience and continued to check in even after the sale. We appreciate your confidence and look forward to helping you again in the future.

Business Response

ANDERSON, AL

CARL S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/8/2026

Greg did a great job helping me and Wesley helped me get all the products I desired. It was very easy and pleasant.

GREGORY L

6/9/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

TRINITY, AL

Suzanne T|2025 Chevrolet Tahoe

Confirmed Service Customer

6/9/2026

Everyone did a great job making my experience stress free and utilizing my time wisely!

CHRISTOPHER MONTANO

6/10/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DECATUR, AL

Ted J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/28/2026

No comment, good service

JON SHELTON

5/29/2026

Thank you for your feedback. We're pleased to know you received good service and had a positive experience with our team. We look forward to assisting you again in the future.

Business Response

MADISON, AL

Lester B|2023 Chevrolet Colorado

Confirmed Service Customer

6/10/2026

Great service.

JON SHELTON

6/11/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MT HOPE, AL

Randal R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2026

Service department was great to work with, especially my service advisor, Robin. He answered all my questions and was very helpful during the whole experience. Overall a wonderful experience.

ROBIN DARBY

6/13/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILLE, AL

David A|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

6/11/2026

Very knowledgeable, affordable service. They always deliver more than they promise

ROBIN DARBY

6/13/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HUNTSVILE, AL

DAVID D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2026

Relaxing

DALTON BROWN

6/13/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

ARDMORE, AL

Danny G|2025 Chevrolet Blazer

Confirmed Service Customer

6/12/2026

had the car serviced after a long trip and everything was good, oil was changed, tire were rotated, brakes were check. always fast service at lynn layton cheverolet.

CHRISTOPHER MONTANO

6/13/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DECATUR, AL

Howard G|2026 Chevrolet Tahoe

Confirmed Service Customer

6/15/2026

Great service by the entire staff.

ROBIN DARBY

6/17/2026

Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Christopher L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/15/2026

My 9:00 scheduled appointment / my truck was not pulled back till 10:00 / time is money

CHRISTOPHER MONTANO

6/17/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

MOULTON, AL

Ricky M|2024 Chevrolet Tahoe

Confirmed Service Customer

2/19/2026

Very good service visit. I had scheduled a time to bring my vehicle. The service advisor took care of my service needs. He got me checked in and called when my vehicle was ready.

CHRISTOPHER MONTANO

2/20/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

MUSCLE SHOALS, AL

PAUL L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/10/2026

I don’t shop any where else. Brent always does a exceptional job

BRENT 359

6/11/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

HARVEST, AL

Chandra C|2013 Chevrolet Malibu

Confirmed Service Customer

6/11/2026

First let me say that Service advisor Christopher is awesome! He is always super friendly and helpful. He is the only one that even acknowledges your existence when you walk into the service department. I was there because my check engine light had been on and also to get an oil change and tire rotation. It was recommended that a spark plug replacement and cleaning would solve the issue. So I was disappointed when days later the check engine light was back on. I spent in total over $900 and my check engine light is on again.

CHRISTOPHER MONTANO

6/13/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, AL

Darel L|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

6/11/2026

Good response from service people . Did all they said they would do to help

CHRISTOPHER MONTANO

6/13/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Hartselle, AL

Dennis H|2020 GMC 1500 Sierra

Confirmed Service Customer

6/15/2026

It was great

CHRISTOPHER MONTANO

6/17/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TRAFFORD, AL

Greg F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/19/2026

Was not able to experience dealership this time since I had to have vehicle towed in for service. My suggestion is to work on communication with customer and be truthful

JON SHELTON

6/20/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

HUNTSVILLE, AL

LAURIE K|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/22/2026

Dean kept us updated during the whole process of purchasing the vehicle. When the vehicle finally arrived, he was able to get us in and out in a reasonable time and had the vehicle ready to go! We appreciated that more than anything. This is the third vehicle we've purchased from this dealer in three months...so they must be doing something right! Again, thank-you Dean for the outstanding experience!

JAMES DEAN

6/25/2026

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

MADISON, AL

William R|2019 Chevrolet Equinox

Confirmed Service Customer

6/9/2026

Excellent service. Minimal wait time. All around great customer service in and out the door.

ROBIN DARBY

6/9/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DECATUR, AL

Arcy J|2022 Chevrolet Blazer

Confirmed Service Customer

6/15/2026

I've been coming to you all for years, and I can honestly say. That was the first time I was in and out in 45 minutes.

JOSEPH FINCH

6/17/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Anita L|2023 Chevrolet Equinox

Confirmed Service Customer

6/16/2026

they had my car ready when they told me they would.

JON SHELTON

6/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

TRINITY, AL

Maurice E|2022 Chevrolet Equinox

Confirmed Service Customer

6/16/2026

Its true Lynn Layton Chevrolet will do what it takes to make the customer happy and satisfied kudos to Logan at the collision center for making sure my Chevy equinox was done right, he listened to my concerns and acted according to ensure I was satisfied with the outcome.

RONNIE B

6/17/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MADISON, AL

Richard M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2026

Speedy service

ROBIN DARBY

6/19/2026

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

OWENS CROSS ROADS, AL

Jerry L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/22/2026

Service was excellent. Vehicle was repaired quickly and the staff was great to work with.

ROBIN DARBY

6/25/2026

We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.

Business Response

ROGERSVILLE, AL

Regena R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/22/2026

Told service man about a rattling noise and was basically dismissed

JON SHELTON

6/25/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MOULTON, AL

Tony R|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/22/2026

Service manager was very nice and helpful and I spent minimal time at the dealership

JOSEPH FINCH

6/25/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

HARVEST, AL

DON B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/1/2026

Very Good and fast

BRENT 359

6/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

Keythan M|2026 GMC Sierra 1500

Confirmed Service Customer

6/1/2026

Great!

CHRISTOPHER MONTANO

6/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Hartselle, AL

DAVID C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

6/1/2026

Adam Shelton was fantastic to work with. We always enjoy buying from Lynn Layton because there is no confusion about pricing or financing. Purchasing is always a fun experience. Thank you!

ADAM SHELTON

6/2/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARTSELLE, AL

Scott E|2025 GMC Sierra 2500 HD

Confirmed Service Customer

6/13/2026

Everything was great

JON SHELTON

6/14/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DECATUR, AL

HUNTER N|2026 Chevrolet Trax

Confirmed Sales Customer

6/17/2026

It was very

JEFFREY 368

6/18/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HARTSELLE, AL

CONNER M|2026 Chevrolet Colorado

Confirmed Sales Customer

6/22/2026

The staff was phenomenal, and did everything in their power to keep me satisfied

TRAVIS REED

6/25/2026

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MOULTON, AL

JEFFERY B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/23/2026

Everything went well I got a fair trade in value on my old truck.

JAKE BOYLES

6/24/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

RODNEY C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2026

Everything went great, Jeff Ripen was very knowledgeable and experienced and answered all my questions. Jeff was very easy to work with and made my buying experience very smooth.

JEFFREY 368

6/26/2026

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DECATUR, AL

Mark M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/26/2026

It was good

ROBIN DARBY

6/28/2026

Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

Business Response

COURTLAND, AL

SHANE S|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/29/2026

Smooth and great experience. We worked with Adam a few years ago with our son’s first car purchase and experience was great. We reached back out to Adam when it was time for our next purchase. Experience was great as well with finance. Will always recommend Adam and Lynn Layton to anyone in the market.

ADAM SHELTON

5/30/2026

What an outstanding review. Adam will be thrilled to know he earned your trust once again and helped create another smooth and enjoyable purchasing experience. Your recommendation is sincerely appreciated, and we look forward to assisting your family for years to come.

Business Response

GURLEY, AL

KECIA P|2026 Chevrolet Traverse

Confirmed Sales Customer

6/15/2026

Very pleased! Joel and Wesley were awesome, explained everything, and answered all of our questions. Found exactly what we wanted.

JOEL LOPEZ

6/17/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MADISON, AL

Chris W|2024 Chevrolet Colorado

Confirmed Service Customer

6/15/2026

Fast friendly and helpful.

JON SHELTON

6/17/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DOUBLE SPRINGS, AL

Cam S|2026 Chevrolet Traverse

Confirmed Service Customer

6/26/2026

Robin from service department was very helpful and courteous. Took care of my Traverse update issue promptly.

ROBIN DARBY

6/28/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SOMERVILLE, AL

ALAN J|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/26/2026

Great. Very helpful would go back again

ADAM SHELTON

6/28/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

SOMERVILLE, AL

MELVIN D|2026 Chevrolet Colorado

Confirmed Sales Customer

6/26/2026

Awesome

BRENT 359

6/28/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

JULIA N|2027 Chevrolet Bolt

Confirmed Sales Customer

6/29/2026

Great service. Very prepared to assist me. Everyone that I talked with was great. Love my new car!

JAKE BOYLES

6/30/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CRANE HILL, AL

Mervyn D|2025 Chevrolet Trax

Confirmed Service Customer

6/29/2026

Service work was done promptly while we waited in nice service customer waiting room

JOSEPH FINCH

6/30/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

TRINITY, AL

Kendall S|2026 Chevrolet Tahoe

Confirmed Service Customer

6/4/2026

The wait was super long , other than that it was great

CHRISTOPHER MONTANO

6/5/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FORT PAYNE, AL

Bradley G|2026 Chevrolet Trax

Confirmed Service Customer

6/17/2026

Service was good as always Chris was good at getting things done

CHRISTOPHER MONTANO

6/18/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LEIGHTON, AL

Alexandria T|2022 Chevrolet Suburban

Confirmed Service Customer

6/22/2026

Happy with customer service received at Lynn Layton.

ROBIN DARBY

6/25/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

TRINITY, AL

Marshall W|2023 Chevrolet Traverse

Confirmed Service Customer

6/28/2026

Made an appointment for oil change. Arrived 20 minutes early. Took an hour and 20 minutes to finish. Mechanic left greasy hand print on the hood. Dealership is now charging 3% on credit card payments.

JON SHELTON

6/29/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

ARLEY, AL

CLAY H|2026 Chevrolet Colorado

Confirmed Sales Customer

6/29/2026

The entire experience was excellent. Our salesman, Jake, is definitely a credit to your company.

JAKE BOYLES

7/1/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MADISON, AL

ALLISON M|2026 Chevrolet Traverse

Confirmed Sales Customer

6/29/2026

Pam is an expert in ensuring customers are always satisfied. We have used her for years and have built a wonderful relationship with her because of her honesty in everything she does. We will always continue to do business with her.

PAM 394

7/1/2026

Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!

Business Response

DECATUR, AL

Michael K|2025 Chevrolet Tahoe

Confirmed Service Customer

6/29/2026

Always good experience

ROBIN DARBY

7/1/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

ATHENS, AL

MATTHEW B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/30/2026

Nathan Williams was wonderful to work with. He helped make the truck buying process so easy!

NATHAN WILLIAMS

7/1/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MURFREESBORO, TN

HILDA S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2026

Jake Bowleys was very helpful and knowledgeable! Everything went smooth and didn’t took all day for us to complete our purchase , thank you !

JAKE BOYLES

6/11/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MOULTON, AL

KASEY A|2026 Chevrolet Trax

Confirmed Sales Customer

6/10/2026

Travis is the best!

TRAVIS REED

6/11/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

ROANOKE, VA

Jana W|2026 Chevrolet Tahoe

Confirmed Service Customer

6/16/2026

It was my first service. It was fast and uneventful.

JOSEPH FINCH

6/17/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

GLENDA M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2026

The salesman was very nice

JAMES DEAN

6/20/2026

Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HARTSELLE, AL

Brandi S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2026

Great

CHRISTOPHER MONTANO

6/20/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

FALKVILLE, AL

Sarita P|2024 Chevrolet Equinox

Confirmed Service Customer

6/29/2026

Online scheduling was quick and easy. Got my car in at the scheduled time. Prompt, efficient, and courteous service.

JON SHELTON

6/30/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

HARTSELLE, AL

Roderick A|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/30/2026

Customer service was A1.

ROBIN DARBY

7/2/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Monica S|2026 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

Everything was on time and completed efficiently. Great service!

CHRISTOPHER MONTANO

7/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Huntsville, AL

Wanda P|2025 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

Quick service friendly service Christopher was excellent took very good care of me

CHRISTOPHER MONTANO

7/2/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MC CALLA, AL

Suzanne P|2026 Chevrolet Equinox

Confirmed Service Customer

7/1/2026

I waited for a few hours until my car was done, I left. Got home and when I started it back up, same problem. Not their fault. It needs a new part.

JON SHELTON

7/2/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

NEW MARKET, AL

BRIAN S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/1/2026

Great experience, they did everything they could to get us in the vehicle we wanted

DYLON BOZEMAN

7/2/2026

Hi, we are very happy we could provide you with a great experience! Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARVEST, AL

JILLIAN D|2026 Chevrolet Traverse

Confirmed Sales Customer

7/3/2026

Our salesman, Jake, was a polished professional. Excellent customer service.

JAKE WADDELL

7/5/2026

Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HILLSBORO, AL

Md I|2026 Chevrolet Traverse

Confirmed Service Customer

7/3/2026

Guys are always great with service . Work completed first time and everything is explained prior. This is my second vehicle from them and will go back again if I buy Chevy .

JOSEPH FINCH

7/4/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

John M|2001 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2026

While the quality of work was great as always, the way my wife was treated when we went to pick up our truck left a LOT to be desired. We were quoted one price, but were charged nearly $1500 more than we were originally told the cost of repairs would be. After protesting this price, the cost was eventually lowered, but still was above what we were expecting, after my wife argued the point. Since I work nights, I did not hear about this until the next morning whereupon I called the customer service number to protest, and to my surprise spoke directly with the general manager Mr. Layton himself. While I expected excuses and dismissal, Mr. Layton in short did everything he could to make it right with us. He listened to my protest, apologized profusely, and likely has retained our support as customers in the future by the way he handled the matter.

ROBIN DARBY

7/4/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DECATUR, AL

James H|2018 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Comfortable place to wait

JON SHELTON

7/24/2026

We're grateful you chose us and took the time to leave us a review. Your support motivates our team to continue providing excellent service.

Business Response

DECATUR, AL

DERRICK T|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/1/2026

I’ll definitely buy from Adam again and I’ve referred many people to him. He is top notch and made everything smooth for me.

ADAM SHELTON

7/2/2026

Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.

Business Response

HARTSELLE, AL

Chris H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/1/2026

I had an 11am appointment for an oil change. I was there at 10:30am. It took until 1pm to get my vehicle finished. It was an oil change fuel filter change and replace the provided air filter. I have done this job before without being a certified technician and 45 minutes should have been a long time to complete these tasks. The service writers are at the mercy of the slow mechanics. If I were to run that shop I would place the mechanics on a production bonus pay scale. This would place incentives on getting the work done in a timely manner. You can have all the certificates in the world but if you can not do your job in a timely manner you aren't cost effective.

JON SHELTON

7/2/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Paul L|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/3/2026

Brent is always Courteous and professional and chris in service is great 5 star

CHRISTOPHER MONTANO

7/4/2026

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HARVEST, AL

Robert E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/23/2026

Jon, my service adviser did a great job with my oil change. Dean, my salesman, did a great job educating me and answering my questions and taking me for a test drive in a 2026 Equinox EV. The reason that I'm giving a poor rating to Lynn Layton Chevrolet is Mr. Ben Armstrong sending a letter indicating that my present 2020 Silverado with 50,000 in near perfect condition, could be worth $37, 500 and then valuing it at $29,500. What a joke this letter was! But hey, I fell for it and I suppose that whatever way you can get a potential buyer to come to your dealership is justified. Good luck in the future. Ill never be back.

JON SHELTON

7/29/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HUNTSVILLE, AL

Henry N|2013 Chevrolet Corvette

Confirmed Service Customer

7/23/2026

Took my 2013 in for A/C Zcheck and oil change. Robin worked my car though they had a busy day. Finished Mt car around 1PM..... my A/c reqired a pressure valve. Everything else checked good. Great service as usual......

ROBIN DARBY

7/24/2026

Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

Business Response

GURLEY, AL

Rosie1 F|2022 Chevrolet Blazer

Confirmed Service Customer

6/22/2026

It was e x good I aways enjoyed coming there I like my chev

CHRISTOPHER MONTANO

6/25/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

HARTSELLE, AL

CHARLES A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/22/2026

Everything was clean and well organized. Everybody was very professional.

BRENT 359

6/25/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

DECATUR, AL

Harold R|2021 Chevrolet Trailblazer

Confirmed Service Customer

7/4/2026

Service member was very courteous and took the time to make sure that I was not overcharged for a simple procedure. I was very appreciative of the way he went about explaining what needed to be done.

JON SHELTON

7/6/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUNTSVILLE, AL

Ronald J|2021 Chevrolet Malibu

Confirmed Service Customer

7/6/2026

Great customer service

JON SHELTON

7/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DECATUR, AL

Laquita P|2025 Chevrolet Tahoe

Confirmed Service Customer

7/6/2026

My tech, Robin, was amazing!! The cashier was very friendly.

ROBIN DARBY

7/7/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

HARVEST, AL

Cam S|2026 Chevrolet Traverse

Confirmed Service Customer

7/27/2026

Service dept is very courteous and give good explanations. The appointments are handled in a quick and timely manner.

JOSEPH FINCH

7/29/2026

We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!

Business Response

SOMERVILLE, AL

GARY B|2026 Chevrolet Colorado

Confirmed Sales Customer

7/27/2026

I went to look at a Colorado and asked for Jamie Aldridge. He had gone off site so Adam got the keys and offered a test drive. Jamie returned and we started working on the sale. It was quick and I feel like I got a fair deal. Jamie had the truck ready for me the next morning. Riley assisted with the truck systems and she was very knowledgeable and helpful and friendly.This is the 6th truck I have purchased from Lynn Layton Chevrolet. I will definitely be back as we will be shopping for a car for my wife in February. Great service!

J P

7/29/2026

Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.

Business Response

DECATUR, AL

PAT P|2026 Chevrolet Colorado

Confirmed Sales Customer

7/30/2026

Very helpful, patient,polite and informative

GREGORY L

7/31/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

HARVEST, AL

TRACY S|2026 Chevrolet Traverse

Confirmed Sales Customer

6/27/2026

The process was simple and easy, just what I wanted.

JAKE WADDELL

6/28/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HARVEST, AL

Kevin G|2017 Chevrolet Corvette

Confirmed Service Customer

7/3/2026

The transmission service was completed to expectation. I wasn't expecting an oil change as part of the service but nevertheless it was done and all is good. I will be more clear on my service needs in the future.

CHRISTOPHER MONTANO

7/5/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILLE, AL

GARY F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/6/2026

Super people to deal with Great experience

BRENT 359

7/7/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DECATUR, AL

Perry B|2021 GMC 1500 Sierra

Confirmed Service Customer

7/8/2026

Robin my advisor was very helpful. Understanding of my truck issues, and keeping me in know of progress in repairs. Explain what was still covered in warranty and what was not.

ROBIN DARBY

7/9/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

DECATUR, AL

JERALD S|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

7/8/2026

WELL FAIR PRICE FOR MARKET NOW .... THEY HAD THE CORVETTE I WANTED IN STOCK

TRAVIS REED

7/9/2026

Thank you for your feedback! We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

Business Response

NETTLETON, MS

TAMMY H|2026 Chevrolet Traverse

Confirmed Sales Customer

7/10/2026

I had a great experience

JAKE BOYLES

7/11/2026

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

POWELL, TN

Robert T|2026 Chevrolet Equinox

Confirmed Service Customer

7/28/2026

Best service and timely that I have had in a long time thanks for the excellent service experience and I will definitely recommend to all my friends and family thanks B. Truss

JON SHELTON

7/30/2026

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!

Business Response

SOMERVILLE, AL

JOE D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/31/2026

Good folks

ADAM SHELTON

8/2/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

SOMERVILLE, AL

Luther W|2023 Chevrolet Traverse

Confirmed Service Customer

6/26/2026

Staff was friendly and knowledgeable. Service was quick and comfortable place to wait for service to be completed.

ROBIN DARBY

6/28/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

SOMERVILLE, AL

EDWIN H|2026 Chevrolet Traverse

Confirmed Sales Customer

7/6/2026

Very helpful and knowledgeable with our purchase.. thank you Dylan

DYLON BOZEMAN

7/7/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

GOODSPRING, TN

STANLEY S|2026 Chevrolet Traverse

Confirmed Sales Customer

7/8/2026

Made every phase of buying a new vehicle smooth, better than previous experiences at other dealerships. Paul and Austin were easy to work with in the buying process transparent.

AUSTIN EAKES

7/9/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

NASHVILLE, TN

Rickey L|2026 Chevrolet Equinox

Confirmed Service Customer

7/11/2026

Great Service

JON SHELTON

7/12/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DANVILLE, AL

Janice E|2022 Chevrolet Traverse

Confirmed Service Customer

7/13/2026

It took 3 tries to get an appointment and had to call back to get them to send a confirmation of the appointment. The service went great as usual. They were busy because they were going to be closed that Friday but the wait time was reasonable.

ROBIN DARBY

7/14/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

COLUMBIA, TN

Walter B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2026

Lynn Layton’s Service Dept always gets me in and out fast. Communication is excellent and the staff are receptive and friendly.

JON SHELTON

8/2/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DECATUR, AL

Michael G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2026

Very pleased with the service that was done

ROBIN DARBY

8/2/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HOUSTON, AL

Ronnie P|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/31/2026

Good

JOSEPH FINCH

8/2/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DANVILLE, AL

Mark P|2026 Chevrolet Traverse

Confirmed Service Customer

6/22/2026

I was traveling . Engine light was on. He took time to get my vehicle checked. Then, explained what was happening!

ROBIN DARBY

6/25/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

ORANGE BEACH, AL

Stanley L|2024 Chevrolet Colorado

Confirmed Service Customer

6/22/2026

Appointment was at 1:00. Did not carry my truck back until 2:15.

JON SHELTON

6/25/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARTSELLE, AL

JEROME P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/5/2026

I had an excellent purchasing experience at Lynn Layton Chevrolet.

J P

7/6/2026

Thank you for the fantastic star rating! Feedback like yours lets us know we’re hitting the mark for our guests. Whenever you need a hand with your vehicle next, our doors are always open.

Business Response

HILLSBORO, AL

Kenneth J|2021 Chevrolet Colorado

Confirmed Service Customer

7/24/2026

Once again I waited at the dealership for over 2 hours for an oil change and tire rotation. I made the appointment 3 weeks ahead of time and arrived before the scheduled appointment time. Yet they still could not, or would not, make me feel appreciated as a customer by getting started on the service within a reasonable time following my arrival. While the service continues to be of the quality I expect, the amount of time they require me to invest to receive it is going to drive me away.

JON SHELTON

7/26/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

MADISON, AL

Kim S|2022 Chevrolet Blazer

Confirmed Service Customer

7/28/2026

My car was towed there almost three months ago.I got one phone call after a week .Never heard anything until I call Jeff Layton and they called on Friday July 24.I did receive a loaner car that was fine but no communication at all.So they called and said the car was ready when I got there they told me I had to pay 500.00 deductible.Which that was the insurance but could have told me you have a 500.00 deductible.No communication at all. I have brought over 6 or 7 cars from your company.

ROBIN DARBY

7/30/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

DECATUR, AL

SHANE S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/2/2026

I enjoyed working with Stuart. He’s quick and efficient to respond with helpful feedback.

STUART TANKSLEY

8/4/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

FALKVILLE, AL

Seth P|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/23/2026

The employees in the office were rude. The folks in service acted like they knew everything. I purchased my truck at long Lewis in tuscumbia. There they advised me that if I wanted to have my truck serviced at Decatur I could. When I arrived, no issues, until the service staff all looked annoyed at me at me even being there. When I handed the service guy my key, he threw it on my dash. The staff acted like they could have cared less, when dealing with all the customers. When I approached the office to pay, I asked about this. The lady at the desk was confused, and the lady behind her dismissed and rolled her eyes at me.

JOSEPH FINCH

7/29/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

Hartselle, AL

Jacarius R|2026 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

I had a great experience, I was greeted and approached by Jon as soon as I stepped out of my car.He asked about my appointment, gave me the iPad to sign and I was in and out within minutes.

JON SHELTON

7/24/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

MADISON, AL

Monica W|2024 Chevrolet Tahoe

Confirmed Service Customer

7/23/2026

Robin in the Lynn Layton Service Department did a great job. He was very professional. However, the appointment scheduling process needs work. My last two oil changes, I scheduled 11:00 am appointments. Both times it was after 12 noon before my vehicle was taken back. The whole point of scheduling an appointment, in my opinion, is to not have to wait over an hour for the work to begin.

ROBIN DARBY

7/24/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Renata K|2018 Chevrolet Trax

Confirmed Service Customer

7/23/2026

It was easy to schedule an oil change / tire rotation on line and the service tech Jon was friendly plus the service was overall fairly quick.

JON SHELTON

7/24/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

TRINITY, AL

COZIE M|2027 Chevrolet Equinox

Confirmed Sales Customer

8/3/2026

It was satisfactory.

BRENT 359

8/5/2026

Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!

Business Response

ATHENS, AL

BILLY F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/3/2026

Everything was perfect zero complaints

BRENT 359

8/5/2026

We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!

MARK D|2025 Chevrolet Express Commercial Cutawa

Confirmed Sales Customer

2/16/2026

No complaints, repeat customer

DON TODD

2/17/2026

Thank you for your feedback! We truly appreciate your loyalty and continued trust in us. We look forward to serving you again.

Business Response

HAZEL GREEN, AL

Melvin L|2025 Chevrolet Colorado

Confirmed Service Customer

2/20/2026

Great

CHRISTOPHER MONTANO

2/21/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

DANNY B|2026 Chevrolet Blazer

Confirmed Sales Customer

2/23/2026

Dean McCann made the whole experience fantastic! He was very courteous and patient with all of our questions and requests.

JAMES DEAN

2/24/2026

We’re so grateful for your glowing feedback about Dean. It’s wonderful to hear he was courteous, patient, and made the entire experience fantastic. We truly appreciate your kind words.

Business Response

ATHENS, AL

Paul L|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/23/2026

Professional and courteous

Aubrey Mayfield

2/24/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HARVEST, AL

GREGORY P|2026 Chevrolet Equinox

Confirmed Sales Customer

2/25/2026

Worked with me to make the deal work for both of us! 🙂

RON HARDIN

2/26/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

ATHENS, AL

ADRIAN R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/26/2026

Dean was great

JAMES DEAN

2/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

COLLINWOOD, TN

LEMUEL C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2026

Nice facility & a wonderful salesman

RON HARDIN

2/28/2026

Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

Business Response

PRICEVILLE, AL

Eric B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/28/2026

A really great experience! Lynn Layton is not the closest dealership to me, but it’s worth the extra drive every time!

Aubrey Mayfield

3/1/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

New Market, AL

Jerry W|2019 Chevrolet Cruze

Confirmed Service Customer

8/7/2026

It was great and clean and fast, Jerry

ROBIN DARBY

8/8/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DECATUR, AL

NICHOLAS R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2026

Had the car delivered with absolutely no issues

TRAVIS REED

7/2/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

TRINITY, AL

BILLY F|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

7/26/2026

Everything went great No problems

BRENT 359

7/28/2026

We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!

HAMILTON F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2026

Very knowledgeable and friendly people to work with. Will go out of their way to help you.

BRENT 359

7/31/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HILLSBORO, AL

SAMANTHA W|2027 Chevrolet Equinox

Confirmed Sales Customer

8/5/2026

The atmosphere was professional but I felt like I was immediate family. Buying a car here is a whole big picture instead of a dot. Every hand shook and the fact that I left happy, means more than the purchase. The fact of being and belonging means more.

RON HARDIN

8/7/2026

Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!

Business Response

HUNTSVILLE, AL

AUDREY D|2026 Chevrolet Trax

Confirmed Sales Customer

8/5/2026

It was a good experience Pam made it great.

PAM 394

8/7/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

TOWN CREEK, AL

Ricky A|2022 Chevrolet Equinox

Confirmed Service Customer

8/7/2026

The issue I had was fixed and it appears to be working

JON SHELTON

8/8/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

SOMERVILLE, AL

COLTON M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/7/2026

I was seeking a 3.0 Duramax Trail Boss in Cypress Gray. I was contacted by Lyn Layton, who informed me that they had one available. Upon visiting the dealership to purchase the truck, I encountered several discrepancies that raised doubts about its engine type. I inquired with the salesman about the engine, and he assured me that it was indeed a Duramax. However, the name “Turbomax” is prominently displayed on the hood of the Trail Boss, which is a common naming convention for both Turbomax and Duramax engines. While I initially suspected that GM had labeled the truck as a Turbomax since there is the 2500 Duramax, I later realized that this was not the case. After finalizing the sale, I left the vehicle for detailing. Shortly before returning to the dealership, the salesman called me to inform me that he was refueling the truck and had discovered that it was not a diesel engine as he had previously stated. This revelation was deeply disappointing and upsetting, especially since I had believed that I had exclusively found the 3.0 Duramax Trail Boss in Cypress Gray and had spent the entire day with the dealership. Upon returning to the dealership, I informed the sales manager that I had decided not to proceed with the purchase of the 2.7-liter engine. After discussing the matter with the sales manager, he assured me that the truck would meet all my requirements and that if it did not prove to be a suitable fit, he would be willing to accommodate me in six months if I wished to trade it in. One thing GM should seriously consider is **keeping colors like Cypress Gray in the lineup long\-term** instead of treating them as short\-lived or limited runs\. This is a major opportunity to stand out in a truck market that’s been stuck in the same cycle of white, black, silver, gray, red, and blue for decades\. Those colors will always have a place, but customers today want something more distinctive without being flashy\. **Cypress Gray delivers exactly that\.** It looks premium, has personality, and still feels professional\. It stands out on the road without being loud, and it doesn’t disappear into a sea of identical trucks\. Other brands already understand this\. Toyota has Lunar Rock and Army Green\. Ford offers Avalanche, Azure Gray, Shelter Green, and Carbonized Gray\. Ram has Hydro Blue and Delmonico Red\. These colors create excitement, loyalty, and long\-term demand\. GM shouldn’t be following this trend—they should be leading it\. **Cypress Gray has real potential to become an iconic Chevrolet color\.** Instead of replacing it after a year or two with another standard gray, GM should make it a signature option and continue expanding bold, tasteful choices alongside it\. People spending $60,000–$90,000 on trucks want something they’re proud of—something that reflects their personality and stands out for the right reasons\. The market has moved on from the same recycled palette we’ve seen since the 1990s, and expectations have changed with it\. **Give us colors that make people stop and ask, “What is that?” Give us colors that make a Chevy feel special and worth choosing over the competition\.** Cypress Gray is exactly that kind of color\. Keep it\. Build on it\. Make distinctive paint a core part of Chevrolet’s identity, not a temporary experiment\.

JAMES DEAN

8/12/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ANDERSON, AL

John R|2024 Chevrolet Tahoe

Confirmed Service Customer

7/31/2026

Work done professionally and quickly. THANKS!!

JOSEPH FINCH

8/2/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

HARTSELLE, AL

PAUL B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/4/2026

Pam Welford is knowledgeable about the features and benefits of Chevy Equinox and communicates them clearly. She is patient and detailed in explaining the options and functions of the car. For the customer, Pam makes buying a car a pleasurable rather than intimidating experience. When we buy another car, we will look forward to working with Pam again.

PAM 394

8/6/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

ATHENS, AL

Mark M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2026

Friendly and knowledgeable staff

ROBIN DARBY

8/5/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

CULLMAN, AL

ALADIE M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/6/2026

Probably best new car experience ever!

ADAM SHELTON

8/7/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

SOMERVILLE, AL

Toby M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/11/2026

It was a good visit. Robin was professional and did a good job. Always good to see Charles happy and offering a ride back to the house.

ROBIN DARBY

8/12/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

DECATUR, AL

Rhonda H|2017 GMC Acadia

Confirmed Service Customer

8/11/2026

Great service ! Car was fixed and it was fixed correctly! I highly recommend the service department! And THE best salesman ever located me a car to drive while they were fixing mine!!! Thank you to JOEL THE BEST SALESMAN EVER and our service advisor ROBIN , he was great too and all the mechanics too that done the actual work on it! Thank you again !

ROBIN DARBY

8/12/2026

We really appreciate the feedback! I’ll be sure to pass your kind words along to our staff—we are incredibly proud of our dedicated team. If you ever need further assistance, we’re just a phone call away.

Business Response

TANNER, AL

Jennifer C|2026 Chevrolet Trax

Confirmed Service Customer

8/11/2026

Very professional and helpful

ROBIN DARBY

8/12/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

HUNTSVILLE, AL

Gregory K|2019 Chevrolet Colorado

Confirmed Service Customer

7/30/2026

Did oil change. Got in truck to leave warning light came on said “ low oil…add oil now”. I checked the dip stick it was showing no oil on dip stick. Tech said the pump malfunctioned and it was a quart and a half low of oil. Why was the dip stick not checked after doing the oil change?? Luckily the warning system caught it.

JOSEPH FINCH

7/31/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

TRINITY, AL

PATRICK C|2027 Chevrolet Corvette

Confirmed Sales Customer

8/3/2026

Fantastic Family experience! Brent Warner is great!

BRENT 359

8/5/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LACEYS SPRING, AL

DONNA R|2026 Chevrolet Trax

Confirmed Sales Customer

8/6/2026

Great, no problems. My salesperson Pam was great, very professional and helped make sure I was set up with on star, the GM app and perks on my new Trax. Thanks so much.

PAM 394

8/7/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

HUNTSVILLE, AL

Cathy W|2022 Chevrolet Equinox

Confirmed Service Customer

8/8/2026

Car was taken in and serviced efficiently. Staff was friendly.

JOSEPH FINCH

8/10/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Anthony E|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2026

Lynn And Jeff Have A Great Service Department They Took Care Of All My Service Need

ROBIN DARBY

8/14/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

CALEB W|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/14/2026

Travis at Lynn Layton was excellent, knowledgeable, and efficient!

TRAVIS REED

8/16/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

MADISON, AL

Janet G|2025 Chevrolet Traverse

Confirmed Service Customer

8/14/2026

Went for oil change and tire rotation and service wasn’t busy so I got in and out pretty quick.

ROBIN DARBY

8/16/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

John H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/23/2026

Dropped my truck off for an oil change and tire rotation. While I was at work I received a text with a link for Lynn Layton Chevrolet. It was a video of them servicing my truck. That was really cool. Very happy!

JOSEPH FINCH

7/24/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

ATHENS, AL

Tracy R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/27/2026

All my service needs were addressed in a timely manner. Everyone was very pleasant to work with

JOSEPH FINCH

7/29/2026

Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.

Business Response

ATHENS, AL

CHRISTIE T|2026 Chevrolet Equinox

Confirmed Sales Customer

8/3/2026

Good experience

DEACON SCOTT

8/5/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

DECATUR, AL

Daryl C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/6/2026

Just took care of all my needs

JOSEPH FINCH

8/7/2026

Your feedback means so much to us. We're thrilled you had a positive experience with our team and appreciate the opportunity to earn your business.

Business Response

ATHENS, AL

Jimmy T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/10/2026

Couldn’t ask for better service for my vehicle.

ROBIN DARBY

8/12/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

LORETTO, TN

Sammy D|2026 Chevrolet Traverse

Confirmed Service Customer

8/14/2026

It took one hour to complete oil change Tire rotation,etc

JOSEPH FINCH

8/16/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Warren R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2026

Everything was great, the service rep, the speed at which my truck was serviced. Only thing, I noticed my ticket shows mileage in and out at what it was last service and no service reminder sticker was put on my interior windshield. So now when I come in for the next service, it's going to look like I went way over the mileage limit for oil change. I hand wrote it on the ticket though.

JON SHELTON

8/16/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HANCEVILLE, AL

SHANE E|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/19/2026

Excellent so far

JOEL LOPEZ

8/20/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

ARDMORE, AL

Halli F|2023 Chevrolet Tahoe

Confirmed Service Customer

8/2/2026

I received a loaner vehicle for it taking longer than expected and was kept informed. Took the worry about of having a car issues

JOSEPH FINCH

8/4/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HARTSELLE, AL

Michelle E|2025 Chevrolet Tahoe

Confirmed Service Customer

8/20/2026

Excellent service Buffy was very helpful .

BUFFY SMITH

8/21/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Hartselle, AL

Susan E|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/21/2026

Jeff Rippen did a great job throughout the entire car buying process. I picked out the car I wanted, and he handled all the paperwork quickly and efficiently. He was professional, helpful, and made the process smooth and stress-free. I really appreciate his excellent service and would recommend him to others.

ROBIN DARBY

8/22/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

JEREMY M|2026 Chevrolet Trax

Confirmed Sales Customer

8/24/2026

Everything was great as always.

J P

8/29/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ATHENS, AL

Alton L|2026 Chevrolet Equinox

Confirmed Service Customer

8/24/2026

Wait was a little long but I was satisfied with the overall experience.

ROBIN DARBY

8/27/2026

Thank you for your kind review! We're happy to hear you were satisfied with your experience. If there's ever anything more we can do for you, please let us know. We look forward to serving you again!

Business Response

ATHENS, AL

JENNA C|2026 Chevrolet Traverse

Confirmed Sales Customer

8/24/2026

Enjoyed my experience. Everyone was very kind and helpful

JEFFREY 368

8/27/2026

We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!

Business Response

DECATUR, AL

Joe D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/29/2026

Good people and good service

ROBIN DARBY

8/29/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SOMERVILLE, AL

Kevin M|2023 Chevrolet Colorado

Confirmed Service Customer

9/13/2026

I just bought the truck few months ago I had radio problems been 5 months with out radio i was truly upset I found that I didn't had coverage i felt very uncomfortable people were giving me dirty looks

BUFFY SMITH

9/14/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

HUNTSVILLE, AL

Ronald L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2026

The experience was mixed. My service advisor did not provide me with the status details I expect. At the end of the first day it was; they're still investigating. The day two the service advisor did not return my call and when I went to the dealership, he had left for the day. Day three the status was that the Service Department is slammed (implying they have been short-handed) and that he thought they had called GM about my problem. The status thus far was unsatisfactory so the next day I wanted details. Fortunately for me, the service advisor was out that day. I spoke with another service advisor named Buffy. She gave me all of the specifics - the battery was tested and shown good, a diagnostic scan had been performed, and all error codes were the result of the low battery voltage. They were letting the truck sit and trying to see if the dead battery anomaly would repeat itself. This is what I was expecting. Buffy gave me the information I had wanted. No mysteries - no "investigating", no "thought" they had called GM, no slammed. I'll be asking for Buffy if I need service again. As far as the results, it is disappointing that no anomaly was found that could be repaired. But I don't necessarily fault the dealership. As for Chevrolet though, it is disappointing that I bought a new truck for my grandson for graduation, so that he could have a brand-new reliable vehicle to count on to get to his Marine commitments and to work. Now he has a ticking time bomb that may not start the next time needs to get to work, his Marine commitments or out to of a remote fishing location.

JON SHELTON

8/21/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, AL

Henry Y|2027 Chevrolet Corvette Grand Sport X

Confirmed Sales Customer

9/11/2026

Best Dealership ive ever dealt with. I've bought many vehicles from Lynn Laton Chevrolet and keep coming back because they make me feel welcome, like family and always with respect. Ben Armstrong, Bret Werner and Ray Hawkins were involved in my purchase of my 2027 Corvette GSX purchase. The purchase/trade couldn't have gone better. The transaction was handled very professional and personal making me me feel once again a sense of pride in buying from Lynn Layton Chevrolet.... . They are simply the BEST

BRENT 359

9/12/2026

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing  Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

GURLEY, AL

William08 G|2017 Chevrolet Impala

Confirmed Service Customer

9/11/2026

No issues, and service was great.

BUFFY SMITH

9/12/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Travis G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/18/2026

I was pleased with the friendly and professional treatment I received from the Lynn Layton Chevrolet Service team. My appointment took a little longer than it should have due to some issues with their computer servers but overall I am satisfied with the quality of the services that were provided.

BUFFY SMITH

9/19/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

UNION GROVE, AL

Charles E|2026 Chevrolet Tahoe

Confirmed Service Customer

8/8/2026

I set my appointment for 10 am on Tuesday, August 11, and dropped my vehicle off at 9:45 am. The service man brought my keys to me at 10:35 am. Service was completed, and everything was as professional as anyone could hope for. The service person was polite and very helpful.

JOSEPH FINCH

8/10/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ATHENS, AL

Maxwell W|2016 Chevrolet Equinox

Confirmed Service Customer

8/30/2026

Getting my oil change with tires rotated plus windshield wipers replaced for my 2016 Chevy Equinox LT for my basic needs on my vehicle to be ready for something big someday like vacation for example.

ROBIN DARBY

8/31/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

HARTSELLE, AL

Jeff H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/16/2026

I was in for service and Buffy was my advisor. She was very helpful and professional. She kept me informed from start to finish. I will most definitely return because of her! Thank you Buffy and keep up the great work!

BUFFY SMITH

9/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Decatur, AL

Charles M|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/16/2026

We had a very nice, uneventful experience the day we purchased our new Tahoe. We were notified when our Tahoe came in. We set up a date to get our new Tahoe, and throughout our transaction everyone who worked at the dealership and participated performed professionally. The salespeople, the financial, and the owners. All were helpful and very nice. We closed our deal without any problems or outstanding issues.

PAM 394

9/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

GREG L|2026 Chevrolet Trax

Confirmed Sales Customer

8/17/2026

Salesman Jamie Weatherwax was very helpful and professional in the purchase of our new 2026 Chevrolet Trax! He went out of his way to make our experience pleasurable!

JAMIE WEATHERWAX

8/19/2026

We're honored to have earned your positive review. Thank you for trusting our team, and we look forward to assisting you again whenever you need us.

Business Response

MOULTON, AL

Brenda T|2018 Chevrolet Malibu

Confirmed Service Customer

8/17/2026

The wait gave me a rest … The Crew was helpful and the two lovely ladies giving out drinks and hot dogs 🌭 were awesome 👏 Thank you much ,, job well done to all

BUFFY SMITH

8/19/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

DECATUR, AL

Henry N|2015 Chevrolet Corvette

Confirmed Service Customer

8/17/2026

Excellent service...... Robin greeted me immediately up my arrival had my car serviced before the expected time.......

ROBIN DARBY

8/19/2026

We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!

Business Response

GURLEY, AL

Douglas D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/24/2026

Completely satisfied

ROBIN DARBY

8/27/2026

Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.

Business Response

Madison, AL

Chandra C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/17/2026

Buying a Trailblazer was so easy at Lynn Layton Chevrolet. Salesman Ron Hardin and Dean McCann both helped with the process and were extremely friendly and helpful.

JAMES DEAN

9/18/2026

Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!

Business Response

DECATUR, AL

WILLIAM K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/5/2026

No problems at all. Everyone very nice and friendly.

JAMES DEAN

8/5/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

DAWSON, AL

JEFF J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/26/2026

Always one hundred percent professional.

DALTON BROWN

8/27/2026

Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!

Business Response

HUNTSVILLE, AL

WILLARD M|2027 Chevrolet Equinox

Confirmed Sales Customer

8/26/2026

Our sales person, Pam, was wonderful.

PAM 394

8/27/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

MOULTON, AL

Gary D|2022 Buick Envision

Confirmed Service Customer

9/14/2026

Always great service

JOSEPH FINCH

9/15/2026

We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!

Business Response

DECATUR, AL

Tracy R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/18/2026

Joe is awesome

JOSEPH FINCH

9/19/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

ATHENS, AL

Heath H|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

9/13/2026

Good service, thanks Josh!

BUFFY SMITH

9/14/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DECATUR, AL

Glenn E|2025 Chevrolet Equinox

Confirmed Service Customer

9/13/2026

It was ok

BUFFY SMITH

9/14/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

CRANE HILL, AL

Terry B|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/18/2026

Jamie is always professional and quick to respond to all request.

J P

9/19/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Maurice E|2022 Chevrolet Equinox

Confirmed Service Customer

8/3/2026

Dealership was very busy, but still go my car serviced in a reasonable amount of time. Great job Lynn Layton!!

JON SHELTON

8/5/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

MADISON, AL

Leland R|2024 Chevrolet Tahoe

Confirmed Service Customer

8/3/2026

It is difficult to make an appointment. Appointment was at 1:00. My wife took the car in and was told there would be a hour and a half wait before service could be done., Also dated the next service due date 02/30/2026. I assume they meant 12/30/2026z

JOSEPH FINCH

8/5/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DECATUR, AL

DOUGLAS L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2026

awesome working with Jeff made it as easy as possible for someone from out of town!

JEFFREY 368

8/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

COLUMBIA, TN

CHRISTI D|2027 Chevrolet Corvette Stingray

Confirmed Sales Customer

8/24/2026

Took the time to work with me.

DEACON SCOTT

8/27/2026

We're grateful for your kind words and look forward to assisting you again in the future.

Business Response

SOMERVILLE, AL

Deborah G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/21/2026

Everyone was friendly and helpful. Pam listened to what I needed done in order to trade. Buying process was smooth.

PAM 394

9/22/2026

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

HARTSELLE, AL

Gregory M|2027 Chevrolet Equinox

Confirmed Sales Customer

9/21/2026

Great job and easy to do deal

JAMES DEAN

9/22/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PELHAM, AL

Alan C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/21/2026

Everyone treated me great. Deacon was easy to work with and never put any pressure on me. I had a great experience and have, and will recommend Lynn Layton Chevrolet and Deacon to my friends and family

DEACON SCOTT

9/22/2026

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!

Business Response

HUNTSVILLE, AL

Sharon G|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/21/2026

Jody and Pam were exceptional. They were both very professional and patient with us. Will definitely buy from them again and will recommend them to others.

PAM 394

9/22/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

RIPLEY, MS

GREG B|2027 Chevrolet Traverse

Confirmed Sales Customer

8/17/2026

Joel was great! Very fast response time on questions and feedback. Great seller and easy to work with. Highly recommend.

JOEL LOPEZ

8/19/2026

Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!

Business Response

SUMMERTOWN, TN

PEGGY R|2027 Chevrolet Equinox

Confirmed Sales Customer

8/17/2026

Quick &

TRAVIS REED

8/19/2026

Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!

Business Response

COURTLAND, AL

DAVID J|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

8/18/2026

I have bought 3 trucks from Adam and I will be back for a 4th. Service Dept is stellar as well

ADAM SHELTON

8/19/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILE, AL

Don L|2022 Chevrolet Traverse

Confirmed Service Customer

8/11/2026

Very good and quick factory recall on fuel pump sensor. Excellent visitor waiting area with addition of condiments to go with water and coffee. Had it repaired by the time I finished my coffee. Very nice service rep.

JON SHELTON

8/12/2026

Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

Business Response

ATHENS, AL

LAWRENCE M|2026 Chevrolet Colorado

Confirmed Sales Customer

8/11/2026

Well pleased with everyone with the help and I was greated with kindness and the way everyone switched everything over

RON HARDIN

8/12/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

TANNER, AL