Our Reviews

John E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/27/2025

I have been a customer of Lynn Layton Chevrolet for a long time with a few breaks in between. When I purchased my new to me 2020 Chevy Silverado, I knew that they would be doing all of my service work for that vehicle. You cannot find better people than George in the service department. His customer service is second to none, and with my most recent transmission issues he helped me tremendously in dealing with the warranty company, a third party outside of the dealership to make sure I was being taken care of. The transmission service mechanic that repaired my vehicle gave sound recommendations and took care of all the issues that I had been experiencing, one of which I did not even share with them because I thought it was normal. In the past I used to think all shops were a rip off just to get your money. After this experience, I no longer feel that way. Trust restored Lynn Layton!

1/28/2025

Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Randall J|2020 Chevrolet Colorado

Confirmed Service Customer

1/27/2025

Mike Sevice adviser is the best

1/28/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Paul H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/26/2025

Fast, Friendly, and great service

1/27/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

SOMERVILLE, AL

Patricia M|2024 Chevrolet Tahoe

Confirmed Service Customer

1/26/2025

Excellent response to my requests thus far.

1/27/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HUNTSVILLE, AL

Terry R|2024 Chevrolet Blazer

Confirmed Service Customer

1/26/2025

Very friend and took of business

1/27/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HAZEL GREEN, AL

Jarod T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2025

I was greeted at my vehicle by Mike Davis as soon as I got to the service department. I came in for oil change and was out in about an hour. Great service!

1/29/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

ATHENS, AL

Michael W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/28/2025

Everyone was great. Salesman was very nice, answered all questions and did an awesome job. Finance was probably the best experience I've had with dealership finance offices. Explained everything and didn't try to push added packages that I would have declined anyway. Overall, the visit was one of the best I've had to date.

JAKE BOYLES

1/29/2025

Hello, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Andrew F|2025 Chevrolet Tahoe

Confirmed Sales Customer

1/29/2025

Seamless and pleasant experience!

TRAVIS REED

1/30/2025

Hi there, Andrew! We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NOLENSVILLE, TN

Robert L|2021 Chevrolet Suburban

Confirmed Service Customer

1/30/2025

Service Manager was great. BUT, the process of getting to that point was painful. I self-diagnosed my car and entered fault codes into my service ticket upon submission. I received no word back or text responses as I was invited to do. I finally had to leave work early to check on the status of the car after 48 hours in hopes of not being without a car for the weekend. Long short, service manager made it right by providing a courtesy vehicle. The service advisor was horrible at communicating and providing updates initially. I won't be coming back.

2/4/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

DECATUR, AL

Kathy H|2024 Chevrolet Colorado

Confirmed Service Customer

1/30/2025

This was my first time having my vehicle serviced. Experience was good, Wesley, Service Advisor, was excellent. I waited for my vehicle and it took no longer than hour which was a very pleasant surprise.

1/31/2025

It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HUNTSVILLE, AL

Yolanda Y|2020 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

Nice people

2/4/2025

Hi there, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC. - Service! We're looking forward to your next visit!

Business Response

DECATUR, AL

Christopher H|2024 Chevrolet Suburban 1500

Confirmed Service Customer

2/4/2025

Mike did a super job as always!

2/5/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Louis W|2023 Chevrolet Colorado

Confirmed Service Customer

2/4/2025

I was well pleased with the experience at Lynn Layton Chevy. All of my service needs were met.

2/5/2025

Hi, we are so pleased you enjoyed your visit to Lynn Layton Chevrolet, INC.! We can't wait to see you again. Have a great day!

Business Response

DECATUR, AL

Peter M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/4/2025

Service was friendly and helpful

2/5/2025

Hi there, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Sharron P|2024 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

They were very professional and quick.

2/5/2025

Hi there, thank you so much for your positive comments about Lynn Layton Chevrolet, INC.! We hope to be of service to you again in the future. Take care!

Business Response

HARTSELLE, AL

Kyla B|2014 Chevrolet 1500 Suburban

Confirmed Service Customer

1/29/2025

I took my car to have the passenger airbag fixed because the airbag light was on. Turns out, the airbag itself was fine…the connection that makes the light come on was not. Instead of being asked if I’d like to have a $165 connection fixed or not, they did so without confirming I wanted that. When they called to tell me about what I owed, they also mentioned I had no antifreeze and needed a new water pump/hoses, which was untrue…but, I surely did not have any washer fluid.;) So, luckily I contacted my husband before I spent $1700.00 on something that was not needed. I thought my airbag was under a recall was the reason I took my car there. I will not return.

1/31/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HARTSELLE, AL

Michelle C|2023 Chevrolet Blazer

Confirmed Service Customer

1/29/2025

All the service guys are so nice. They make the experience of waiting for your vehicle to be serviced so much more enjoyable!

1/30/2025

Hi, Michelle! We are so pleased you enjoyed your visit to Lynn Layton Chevrolet, INC.! Thank you, and have a fantastic day!

Business Response

ATHENS, AL

Steven K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2025

It was great, got me in and out very quickly. Everyone was very nice and the waiting are very clean.

1/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

HAZEL GREEN, AL

Paul B|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/30/2025

This dealership is absolutely perfect. From George in the service department to Paul West in sales … taken care of like family.

1/31/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC. - Service. We're looking forward to your next visit with us!

Business Response

HARVEST, AL

Emmett H|2022 Chevrolet Traverse

Confirmed Service Customer

2/3/2025

Professional service. No waiting

2/4/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

MOULTON, AL

Lisa D|2023 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

Service was easily scheduled online and at a time and date of my convenience. Service was prompt and professional.

2/4/2025

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Aprle H|2025 Chevrolet Blazer

Confirmed Sales Customer

2/11/2025

Great first time buying experience!

ADAM SHELTON

2/12/2025

Thank you for your feedback! Our staff is committed to providing each of our clients with the best automotive experience. We sincerely value your business and look forward to your next visit!

Business Response

ATHENS, AL

Laquita P|2025 Chevrolet Tahoe

Confirmed Service Customer

2/11/2025

Staff was friendly and the service was fast. My technician, Mike, made sure to inform me about the services performed.

2/12/2025

Thank you for your kind words! We're so glad to hear our staff has provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

HARVEST, AL

Cheryl M|2024 Chevrolet Equinox

Confirmed Service Customer

2/12/2025

Fast always make an appointment and they will be done very quickly.

2/13/2025

Hi there, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

Business Response

DANVILLE, AL

Scott S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/12/2025

Very good service department

2/13/2025

Hi there, we want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

FALKVILLE, AL

Miesha P|2021 Chevrolet Tahoe

Confirmed Service Customer

2/12/2025

Fast and easy!

2/13/2025

Hi there, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC. - Service! We're looking forward to your next visit!

Business Response

MADISON, AL

Sharon C|2023 Chevrolet Colorado

Confirmed Service Customer

2/12/2025

Very nice . Got to my Chevrolet Colorado in a timely matter. Everything checked out good had my oil changed and tires rotated.

2/13/2025

Hi there! We're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HAZEL GREEN, AL

Ronnie H|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/12/2025

Wes and team were very efficient and helpful explaining my issue and taking care of it in a timely manner. Very satisfied.

2/13/2025

Hi there, your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ELKMONT, AL

Douglas D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/12/2025

Awesome people. great service. no pressure

JAKE BOYLES

2/13/2025

Hi there, thank you; we appreciate your feedback! We look forward to helping again in the future. Take care!

Business Response

MADISON, AL

Gary W|2017 Chevrolet Equinox

Confirmed Service Customer

2/12/2025

Love the Lynn Layton in Decatur service department. They always go above and beyond to meet our needs.

2/13/2025

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Lelon H|2015 Chevrolet Malibu

Confirmed Service Customer

2/16/2025

had an a time to be there they got me in an out quick service good job the service writer also did a good job.

2/17/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

Glenn H|2017 Chevrolet Equinox

Confirmed Service Customer

2/12/2025

Always get good service at Lynn Layton Chevrolet.

2/13/2025

Hi there, thank you so much for your positive comments about Lynn Layton Chevrolet, INC.! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

William D|2023 Chevrolet Traverse

Confirmed Service Customer

2/12/2025

Great visit for my oil change and tire rotation. In and out in a timely fashion! Service rep was very professional and courteous!

2/13/2025

Hi there! We're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Roxie W|2023 Chevrolet Equinox

Confirmed Service Customer

2/12/2025

Lynn Layton Chevrolet has always provided great services to my car. Whether it needs service in the service department or body shop, the customer service is wonderful. Fast, friendly, and professional service is always provided.

2/13/2025

Hello! Thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

MADISON, AL

Roger R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2025

All good

2/13/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Michelle M|2022 Chevrolet Trax

Confirmed Service Customer

2/14/2025

The service was great!

2/15/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Bob S|2018 Chevrolet Colorado

Confirmed Service Customer

2/14/2025

I actually arrived earlier than my appointment but they took me in and had me on the road in a record amount of time.Thanks.

2/15/2025

Hi there, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

CULLMAN, AL

William M|2022 Chevrolet Tahoe

Confirmed Service Customer

2/14/2025

Great service. Easy in and out.

2/15/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

DECATUR, AL

Latwona B|2017 Chevrolet Malibu

Confirmed Service Customer

2/14/2025

Always fast and friendly service, they get my vehicle in and out in a timely manner

2/15/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

TANNER, AL

Damian M|2025 Chevrolet Traverse

Confirmed Sales Customer

2/17/2025

Travis reed at Lynn Layton went above and beyond. We waited a couple weeks to get a vehicle in. And once it came in we signed for it. There was still some cleaning that had to be done. But Travis ended up delivering the vehicle to my house. All around incredible experience.

TRAVIS REED

2/18/2025

We're thrilled to know that we were able to exceed your expectations and truly assist you! Thank you so much for the positive review, and we look forward to seeing you again soon!

Business Response

DECATUR, AL

Bradley L|2025 Chevrolet Corvette

Confirmed Sales Customer

2/17/2025

I chose to go through Lynn Layton to order a vehicle. Brent, my salesman, could not have been more pleasant to work with and helped me navigate through all the options and features, allowing me to end up with exactly what I wanted. The experience was easy and comfortable thanks to the professional and friendly service I received.

BRENT 359 WARNER

2/18/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

DECATUR, AL

Lance B|2025 Chevrolet Equinox

Confirmed Sales Customer

2/17/2025

Great experience. Thank you for making the purchase seamless

ADAM SHELTON

2/18/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CULLMAN, AL

Meily M|2024 Chevrolet Trax

Confirmed Service Customer

2/17/2025

Buena atención

2/18/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Thomas H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/17/2025

Best car dealership in North Alabama

JOEL CESSA

2/18/2025

That's awesome to hear! We're so glad to have your trust and support. We're always here for you!

Business Response

HARVEST, AL

Mary R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2025

Everything went great and quick. Thank you.

2/19/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

ATHENS, AL

Maxwell W|2016 Chevrolet Equinox

Confirmed Service Customer

2/20/2025

Just getting my oil change with tires rotated & 4-wheel alignment for my 2016 Chevy Equinox LT & it is all good until next time for another oil change with tires rotated.

2/21/2025

Hi Maxwell, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HARTSELLE, AL

James P|2024 Chevrolet Blazer

Confirmed Service Customer

2/20/2025

Went in for routine servicing. Spoke with service advisor George who made recommendation for future servicing. With the help of George and technician Shawn, was in and out in less than 30 minutes.

2/21/2025

Thank you, James! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

Kelly H|2022 Chevrolet Blazer

Confirmed Service Customer

2/20/2025

I always have a great experience at Lynn Layton

2/21/2025

Wow, we're glad you always had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

HAZEL GREEN, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

2/16/2025

My experience this time went like always. On time and in and out with no problems.

2/17/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

COLUMBIA, TN

Ronald R|2025 Chevrolet Equinox

Confirmed Sales Customer

2/17/2025

It was a great experience at Lynn Layton. I knew what I wanted and Silas Hallmark went through what you had on the lot and we looked at a couple of units and I really liked one and he ran the numbers and came back with a deal that I felt was a very fair deal!

SILAS HALLMARK

2/18/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MADISON, AL

Robert L|2024 Chevrolet Equinox

Confirmed Service Customer

2/18/2025

Had a 2 hour wait for an oil change.

2/25/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ATHENS, AL

James B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/18/2025

Prompt friendly visit as always

2/19/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Tracy W|2023 Chevrolet Traverse

Confirmed Service Customer

2/19/2025

Everything went good

2/20/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

ATHENS, AL

David P|2021 Chevrolet Camaro

Confirmed Service Customer

2/20/2025

They got me in quickly for an oil change and was also very friendly and attentive to help me with questions.

2/21/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Pamela B|2018 Chevrolet Equinox

Confirmed Service Customer

2/22/2025

Quickest and best service experience I ever received there!

2/23/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HARTSELLE, AL

Kevin T|2021 GMC 1500 Sierra

Confirmed Service Customer

2/22/2025

Mike at service did great as I was having an issue with my battery. Had to jump start to get it to the dealership. Only area of concerns is the cost of the battery as I have purchased many batteries in my driving history but than to charge $60 yo install it I could of gotten one at Costco for 1/2 of what I paid at the dealer. That’s highway robbery I am a loyal customer since purchasing my truck but I will think twice before I return for service there again. I shared my thoughts with them and no one even cares enough to call and discuss. I thought it’s good to purchase GM parts but I’ll go else where in the future if that’s what they think of there customers. This is what they think of there customers. Suppose it was a major problem what would I of paid. Again a loyal customer.

2/26/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARVEST, AL

Israel T|2025 Chevrolet Colorado

Confirmed Sales Customer

2/21/2025

I have nothing bad to say

JAKE BOYLES

2/22/2025

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MADISON, AL

David G|2017 Chevrolet Camaro

Confirmed Service Customer

2/24/2025

Dealership is usually great for service department with Oil Change appointments, but this time it took a little over 2 Hours from arrival to leaving for mine. Seemed to me that was too long. I've been in and out in 45mins before so I didn't understand what the hold up was even with having an appointment at 1. A lady brought her Tahoe in same time as I did and she got her vehicle taken back and gone before mine was even touched. Like I said, usually they are on top of things and get to vehicles quick so maybe they were short staffed, it just took too long this time.

2/27/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MADISON, AL

Natasha H|2025 Chevrolet Traverse

Confirmed Sales Customer

2/24/2025

I had a 2020 Malibu and was in need of a bigger vehicle. We came in to test drive a Tahoe & Traverse. I really liked the Z71 package on the Traverse and just so happened, Adam (ours salesman) said there was one arriving the next week. He let us know as soon as it arrived. We went the next morning to look/test drive. We love our new Traverse!!

ADAM SHELTON

2/25/2025

Thanks so much for sharing your experience! We're thrilled to hear that you had a great experience and found the perfect vehicle. We’ll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MOUNT HOPE, AL

Christopher N|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/24/2025

This is my 5th vehicle I have bought here since 2019. I have always been treated great and given a good on all 5 vehicles. I’m treated like a friend not a customer

STUART TANKSLEY

2/25/2025

Thank you so much for your kind words and for being such a loyal customer! We're thrilled to hear that you've had consistently great experiences with us. Our team works hard to provide excellent service, and it means a lot to hear your feedback. Thanks again, and we look forward to continuing to serve you!

Business Response

CULLMAN, AL

James S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/24/2025

Great experience dealing with salesman and Lynn Layton Chevy

BRENT 359 WARNER

2/25/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MADISON, AL

Todd S|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/26/2025

Mike was very helpful and answered all my questions..

2/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MOULTON, AL

John S|2019 Chevrolet Colorado

Confirmed Service Customer

2/22/2025

Got in on time, serviced and ready to go within 45 minutes. Good job. But had to wait 20-25 minutes to get it released. But will continue to go there for maintenance. I want the consistency of Chevy maintenance and Chevy parts.

2/23/2025

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DECATUR, AL

Don M|2025 Chevrolet Corvette

Confirmed Service Customer

2/23/2025

Very professional knowledgeable and answered all our questions and concerns. Treated us like family.

2/27/2025

Wow, it's experiences like yours that really keep us motivated! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HUNTSVILLE, AL

Catherine B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

2/24/2025

Everyone always friendly and helpful with a good range of vehicles

JAMIE WEATHERWAX

2/25/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

CULLMAN, AL

Johnathan L|2023 Chevrolet Suburban

Confirmed Service Customer

2/24/2025

The service department is poorly ran. I will not purchase for this dealership again due to the service side.

2/27/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

ATHENS, AL

Bessie M|2020 Chevrolet Traverse

Confirmed Service Customer

2/25/2025

Good service

2/26/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DECATUR, AL

Eli W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2025

My truck had an issue and the part was on back order. Tracy had me a rental and loaner ready while I was out of a truck and George kept me updated during the time it was in

2/26/2025

Thank you for sharing your experience! We're glad to hear our team was able to assist you during your truck’s repair. We always strive to provide great service and ensure you're taken care of. We appreciate your business and look forward to serving you again!

Business Response

TRINITY, AL

Michelle C|2024 Chevrolet Tahoe

Confirmed Service Customer

2/27/2025

Everyone was very hospitable.

2/28/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!

Business Response

Moulton, AL

Richard H|2024 Chevrolet Colorado

Confirmed Sales Customer

2/27/2025

Very pleased with the buying experience

RON HARDIN

2/28/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!

Business Response

PRATTVILLE, AL

Charles Or S|2012 Chevrolet Impala

Confirmed Service Customer

2/26/2025

Always friendly service dept. and Great service

2/27/2025

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FALKVILLE, AL

Hubert S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/26/2025

They were really very busy but keep things moving and took care of everyone. I was impressed with the balancing act of vehicles moving in and moving out.

2/27/2025

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet!

Business Response

HOUSTON, AL

Denise B|2020 Chevrolet Colorado

Confirmed Service Customer

2/27/2025

Everything ran smooth and in a timely manner

2/28/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HARVEST, AL

Ariel L|2023 Chevrolet Suburban 1500

Confirmed Service Customer

2/27/2025

My car was dropped off on a Thursday during business hours. On Saturday, I drove by the dealership and saw my car where I parked it. The mirrors were opened so I knew my car was unlocked with the key in it because that’s how I have my settings. So I pulled into the parking lot. I opened my passenger door and got the key out and took it inside the sales department since the service was closed. I gave them my key and told them what was going on. Before leaving I asked for my key back to make sure everything was still in my car and not stolen. When I went to open the drivers door I noticed the window was down. So I cranked the car to roll up the window. The salesman then came out and asked what was going on so I told him. He told me to call Ben Armstrong or Jeff Layton on Monday. My husband called Ben and told him the series of events. He said he would get it taken care of. My car was finished on Wednesday and the service department called me. One part of my car was under warranty so it was free. The other was an oil change and they told me they would give it to me free of charge because of my car being left neglected over the weekend. I appreciate the free work but I don’t appreciate what could’ve happened to my car in the 3 days it was sitting there before I got there. It could’ve been stolen or it could’ve rained and my car would be ruined on the inside due to my window being down.

3/4/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HARTSELLE, AL

Alan C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/3/2025

My experience was great. Sales stay was very helpful and not pushy.

ADAM SHELTON

3/4/2025

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

Hubert B|2025 Chevrolet Tahoe

Confirmed Sales Customer

2/27/2025

Super easy process. Tyler was great to work with. Thank you.

Tyler Wilson

2/28/2025

Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

BIRMINGHAM, AL

Dustin L|2024 Chevrolet Corvette

Confirmed Service Customer

2/27/2025

Fast, friendly, and efficient. Great service!

2/28/2025

Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

MOULTON, AL

Kimberly M|2025 Chevrolet Traverse

Confirmed Sales Customer

2/28/2025

Extremely professional and focused on customer satisfaction.

BRENT 359 WARNER

3/1/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

DECATUR, AL

Theresa S|2023 Chevrolet Traverse

Confirmed Service Customer

3/1/2025

very good courteous and helpful

3/2/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DECATUR, AL

Don B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/3/2025

Excellent visit and trade deal

BRENT 359 WARNER

3/6/2025

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

Business Response

ATHENS, AL

Doris B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/5/2025

I had a great experience it was my second time purchasing a vehicle and I would recommend all my family and friends

JAMIE WEATHERWAX

3/6/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BREMEN, AL

Steven P|2025 Chevrolet Traverse

Confirmed Sales Customer

3/5/2025

Dylon was extra amazing at his work and selling skills

DYLON BOZEMAN

3/6/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!

Business Response

HILLSBORO, AL

Jordan L|2023 Chevrolet Tahoe

Confirmed Service Customer

3/5/2025

Had a great experience!

3/6/2025

Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Chauntelle S|2023 Chevrolet Equinox

Confirmed Service Customer

3/5/2025

They got me in and taken care of fast

3/6/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Richard W|2022 Chevrolet Tahoe

Confirmed Service Customer

3/6/2025

Great people dedicate to the customer! First class!

3/7/2025

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

DECATUR, AL

Pat B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2025

Good experience, quick efficient process

RON HARDIN

3/7/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Jessica W|2025 Chevrolet Traverse

Confirmed Sales Customer

3/6/2025

Great friendly and informative

AMY HERNDON

3/7/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lynn Layton Chevrolet, INC.! We hope you have a great day!

Business Response

CULLMAN, AL

James G|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/7/2025

Great experience

J 330 ALDRIDGE

3/8/2025

Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OWENS CROSSROADS, AL

Toby H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/7/2025

Absolutely the best service experience one can expect. George was super efficient and handled the visit in a professional manner. Jamie was welcoming and offered space to work while I waited. It basically doesn't get any better than this. Thank you, LL and staff.

3/8/2025

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Bobby B|2024 Chevrolet Equinox

Confirmed Service Customer

3/7/2025

Very nice people. My appointment was done on time. In and out in a very reasonable time

3/8/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

Derrick B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/7/2025

Good experience

3/8/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Tony L|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

3/10/2025

I loved the service I received. I want to say thank you. I would most definitely buy another car with Lynn Layton

JAKE BOYLES

3/11/2025

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ROWLAND, NC

Patsy N|2025 Chevrolet Trax

Confirmed Sales Customer

3/10/2025

Best trade experience I ever had trading/buying a vehicle. Working with Adam Shelton was easy and professional.

ADAM SHELTON

3/11/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

CULLMAN, AL

Thomas C|2024 Chevrolet Corvette Z06

Confirmed Service Customer

3/3/2025

Great service advisor in George Swann. Great communication and great service.

3/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Gayron H|2024 Chevrolet Equinox

Confirmed Service Customer

3/3/2025

Adam Shelton went above and beyond making the purchase experience very pleasurable and uncomplicated. Looking forward to dealing with Adam again.

3/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Keith C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/3/2025

Smooth fast transaction and didn’t have to spend hours trying to buy a vehicle

JAMIE WEATHERWAX

3/4/2025

We're glad everything was completed quickly and to your satisfaction! Congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Malynda B|2025 Chevrolet Blazer

Confirmed Sales Customer

3/5/2025

It was a good experience

JOEL CESSA

3/6/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!

Business Response

HICKORY FLAT, MS

Patricia C|2023 Chevrolet Colorado

Confirmed Service Customer

3/6/2025

They did great,

3/7/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Kellye R|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/8/2025

Great service and kind people

3/9/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

TOWN CREEK, AL

Thomas N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/8/2025

truck and paperwork went really smooth

Tyler Wilson

3/9/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

HILL COUNTRY VILLAGE, TX

Norris J|2025 Chevrolet Colorado

Confirmed Sales Customer

3/10/2025

Enjoyable experience shopping and purchasing a new vehicle.

ADAM SHELTON

3/11/2025

Congratulations on your new vehicle! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Philip B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/10/2025

Great service and no long wait. Out in an hour. Great job

3/11/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TRINITY, AL

Shane G|2011 Chevrolet Traverse

Confirmed Service Customer

3/12/2025

I assume the oil was changed but the fluids was not checked nor where my tires rotated. This is not the first time I have came in for these services and they have not been done. The last time they actually rotated the tires they didn't reset the positions for the computer nor did they reset the oil life.

3/13/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TOWN CREEK, AL

John H|2015 Chevrolet Tahoe

Confirmed Service Customer

3/12/2025

Service Associate was terrific! Very friendly and willing to discuss repairs.

3/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

MOULTON, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

3/12/2025

George went out of his way to work me in last Thursday to service my Traverse. I always have the best experience when I bring my Traverse in for service. Friendly people that are always knowledgeable and ready to serve your needs.

3/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

COLUMBIA, TN

Billy G|2025 Chevrolet Suburban

Confirmed Sales Customer

3/14/2025

Great experience and our salesman is great to work with!

BRENT 359 WARNER

3/15/2025

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PULASKI, TN

Brent O|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/14/2025

The service department was "hopping" when I arrived. Things were organized and went smoothly

3/15/2025

Thank you for sharing your experience! We're glad to hear that everything was organized and ran smoothly, even during a busy time. We appreciate your feedback and are always here to assist you whenever needed!

Business Response

MOULTON, AL

James A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/14/2025

Great Service

3/15/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HARTSELLE, AL

John M|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

3/16/2025

Mike Adams was great, scheduled my appointment, when I arrived early they got me right back to the service department, and I had some things to do so they gave me a ride back to my house where I could finish my work and then came and picked me up when my truck was ready. Great team of people st Lynn Layton Chevrolet.

3/17/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Howard G|2025 Chevrolet Tahoe

Confirmed Service Customer

3/12/2025

They did a great job services my Tahoe. I was in and out very fast.

3/13/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

John C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/12/2025

I purchased a Chevy Silverado from your dealership. Joel was my salesman. He was very patient with me. I have been working night shift here at Browns Ferry and I live in Maine.

JOEL CESSA

3/13/2025

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

KINGFIELD, ME

Adam C|2024 Chevrolet Colorado

Confirmed Sales Customer

3/13/2025

This is my second vehicle purchase at Lynn Layton. This was a pleasant experience just as the first one was. I would not hesitate to recommend Lynn Layton to anyone in the market to purchase a new/used vehicle.

STUART TANKSLEY

3/14/2025

Thank you for your continued trust! We're thrilled to hear that your second vehicle purchase was just as pleasant as the first. We truly appreciate your recommendation and look forward to helping you with any future vehicle needs. Thank you again for choosing us!

Business Response

FAYETTE, AL

Jack H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/17/2025

Great salesman !

TRAVIS REED

3/18/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

LESTER, AL

Amy H|2020 Chevrolet Blazer

Confirmed Service Customer

3/17/2025

Wes was great! Always a great experience!

3/18/2025

Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Freddie V|2019 Chevrolet Colorado

Confirmed Service Customer

3/19/2025

Service was completed in a timely manner. I was treated with respect and kindness, can't ask for more than that.

3/20/2025

Thanks Freddie! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

DECATUR, AL

Melinda S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/19/2025

Everything was simple and no hassle. I work a lot of hours, we are opening a new group home and I'm stretched so thin. Having a time issue, I was able to pick out what I wanted and they had a deal ready for me that day, the day I called, I was able to buy. I went the next day did the paperwork and was on my way. My salesman Jeff Rippen was awesome. I came into Lynn Laytonafter working all night, my phone was dead, Jeff helped me get that straight. These guys go above and beyond. 100 percent satisfied and will be buying another Chevrolet in 2026. My experience was great and we will use Lynn Layton from now on.

JEFFREY 368 RIPPEN

3/20/2025

Hi Melinda! Thank you so much for your wonderful feedback! We're thrilled to hear that Jeff Rippen and the team at Lynn Layton Chevrolet made your experience smooth and hassle-free, especially given your busy schedule. It's fantastic to know that you felt supported throughout the process, and we appreciate your trust in us for your future Chevrolet purchases. We look forward to serving you again in 2026!

Business Response

HOUSTON, AL

Marvin P|2019 Chevrolet Traverse

Confirmed Service Customer

3/16/2025

Oil change

3/17/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

ATHENS, AL

Walter B|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/17/2025

Lynn Layton Chevrolet is an outstanding dealership! From start to finish, the buying process was easy, prompt and very personable. Adam Shelton is very knowledgeable and there was no pressure to buy. Adam made the buying experience pleasurable and relaxed. I like the addition of the tech person, Amy, that helped set up all of my truck's connected devices! Kudos to Lynn Layton Chevrolet for all the great customer service!!

ADAM SHELTON

3/18/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

DECATUR, AL

Mark M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/19/2025

Joel C. was an absolute pleasure to work with. I have purchased many vehicles over the years and in multiple states. He is definitely one of, if not the best I have ever dealt with. Highly recommend him and Lynn Layton Chevrolet.

JOEL CESSA

3/20/2025

Hello Mark! Feedback like yours inspires us and reinforces our commitment to delivering top-notch care. Your recommendation means a lot to us, and we’re thrilled that we’ve earned your trust. Thank you once more for sharing your positive experience with others. Wishing you a wonderful day!

Business Response

CULLMAN, AL

Mandi W|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/20/2025

This was by far the best experience my husband and I have ever had in purchasing a vehicle. Pam was wonderful the whole way through. We will definitely be back for our next purchase and have already shared with friends and family about Lynn Layton Chevrolet and Pam!

PAM 394 WELFORD

3/21/2025

Thank you so much for your feedback! We’re thrilled to hear that your experience with us was the best car buying experience you’ve ever had. We truly appreciate your recommendation and look forward to serving you again in the future!

Business Response

BARTLETT, TN

Robert W|2024 Chevrolet Colorado

Confirmed Service Customer

3/20/2025

Extremely satisfied with the service received, on time after I made the appointment and they got me taken care in a very professional and speedy manner! Great job thanks

3/21/2025

Thank you for your feedback! We’re thrilled to hear that you were extremely satisfied with the service and that we were able to take care of you in a professional and timely manner. We appreciate your kind words and look forward to serving you again!

Business Response

MOULTON, AL

Charles P|2021 Chevrolet Traverse

Confirmed Service Customer

3/21/2025

Professionally run operation in the service dept

3/22/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

DECATUR, AL

Jeremy W|2017 Chevrolet Traverse

Confirmed Service Customer

3/21/2025

recall on our Traverse, letter said wait until service department contacts us when they have parts to repair. got notification from Lynn Layton service dpt that they have the parts on hand and to schedule the service. scheduled 10 days out for 9:00a.m. I had to use my vacation day to get this work performed, took 30 minutes to get checked in and I arrived 10 minutes early. at 9:51 was then told they did not have the parts to repair the recall. How? This did not require trouble shooting to determine the needed parts. This was a specific recall that the service department knew well in advance what would be needed. My scheduled repair was 10 days out so there was ample time for the service department to make certain they had what they needed. This was a waste of my entire day. completely unacceptable and inexcusable. Now having to wait for them to receive the parts and for them to call me to reschedule. Can I trust them this time?

3/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HARTSELLE, AL

Robert L|2024 Chevrolet Colorado

Confirmed Service Customer

3/21/2025

Had a good experience

3/22/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

ATHENS, AL

Clara R|2023 Chevrolet Traverse

Confirmed Service Customer

3/21/2025

Appointment made for oil change. Arrived on time and service was completed within 45 minutes. Everyone very courteous.

3/22/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HARTSELLE, AL

Evelyn S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Graet

TRAVIS REED

3/22/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

CULLMAN, AL

Tony C|2020 Chevrolet Corvette

Confirmed Service Customer

3/24/2025

Great experience

3/25/2025

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

HUNTSVILLE, AL

Mark M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/24/2025

Good salesman

JEFFREY 368 RIPPEN

3/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

COURTLAND, AL

Carlos W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2025

Service department are always courtesy, professional and quick.

3/26/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

MADISON, AL

Sherry S|2021 Chevrolet Tahoe

Confirmed Service Customer

3/26/2025

Friendly service,

3/27/2025

Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!

Business Response

LORETTO, TN

Christopher H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/27/2025

Very pleased with the speed and communication!

3/28/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

HARTSELLE, AL

Michael N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/27/2025

.

HOUSE

3/28/2025

Hello Michael! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!

Business Response

DECATUR, AL

William S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/31/2025

Got there about 10+ minutes before my appointment. It took about 45 minutes after my appointment time before the truck was taken back for its service. I also had a warranty item I needed to be checked. The truck was serviced without the warranty item being checked. Was told to bring it back and drop it off. I live about an hour+ from the dealer. Not too happy that my time is not an issue and that I can bring it back whenever for you to spend whatever time you think is appropriate

4/3/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

ARDMORE, AL

Roger D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/22/2025

Jake was very friendly and was extremely helpful. He made the process very easy and I never felt pressured. He was there to help me through the car buying journey and answered any questions that I had.

JAKE BOYLES

3/23/2025

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

Lisa F|2023 Chevrolet Equinox

Confirmed Service Customer

3/23/2025

George is always very nice and professional. My car was serviced in a reasonable amount of time. I always have a good experience at Lynn Layton.

3/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

DECATUR, AL

Richard H|2024 Chevrolet Colorado

Confirmed Service Customer

3/25/2025

Very satisfied

3/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PRATTVILLE, AL

Lucas I|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/26/2025

Great service and an honest, easy to work with sales team. Silas answered every question I had and went out of his way to make sure I was happy with the purchase. Will definitely be going back to Lynn Layton for my next truck.

SILAS HALLMARK

3/27/2025

Wow, we're glad you had such a wonderful experience with us! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEIGHTON, AL

Alberta F|2019 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

It was great.

3/28/2025

Hi Alberta, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MADISON, AL

Billy F|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

3/31/2025

Everything was great zero complaints

BRENT 359 WARNER

4/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

James H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/1/2025

Service reps are very helpful.

4/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MUSCLE SHOALS, AL

Leland S|2024 Chevrolet Tahoe

Confirmed Service Customer

4/1/2025

Just a regular service visit.

4/2/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DECATUR, AL

Courtney J|2025 Chevrolet Blazer EV

Confirmed Sales Customer

4/2/2025

I got the car I wanted and it was fast and Brent worked with me around my work schedule.

BRENT 359 WARNER

4/3/2025

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SOMERVILLE, AL

Bruce L|2025 Chevrolet Silverado 2500HD

Confirmed Sales Customer

4/2/2025

I have purchased many vehicles from Lynn Layton. Always find to be very helpful, knowledgeable and friendly. I have a great salesman (woman) and always good help in service dept. with MIKE Davis. People like this always keeps my family coming back to this dealership.

AMY HERNDON

4/3/2025

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

DECATUR, AL

James H Or Glenda W|2018 Chevrolet Equinox

Confirmed Service Customer

4/3/2025

Service is excellent

4/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Timothy M|2024 Chevrolet Corvette

Confirmed Service Customer

4/3/2025

Awesome service

4/4/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MADISON, AL

Steven B|2022 Chevrolet Blazer

Confirmed Service Customer

4/3/2025

Great job as always highly recommend

4/4/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HARTSELLE, AL

Mark D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/3/2025

Dylan was great getting us the car on time! I enjoyed the purchase process .

DYLON BOZEMAN

4/4/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HIXSON, TN

Jerry T|2025 Chevrolet Traverse

Confirmed Sales Customer

4/6/2025

As always Brent Warner was absolutely the best , he has helped us more than once with our auto’s!! Lynn Layton Chevrolet is the best!!

BRENT 359 WARNER

4/7/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

CULLMAN, AL

Melissa M|2024 Chevrolet Blazer

Confirmed Service Customer

4/6/2025

Nice personnel, didn’t take too long for oil change.

4/7/2025

Hi there, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Wesley C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/6/2025

This is our second purchase in the last few months. Jake was great to work with both times. Excellent service. We will be back!

JAKE WADDELL

4/7/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

OWENS CROSS ROADS, AL

David L|2024 Chevrolet Colorado

Confirmed Service Customer

3/31/2025

Had a appointment time but was still mixed in with the other vehicles so what’s the use of a appointment. Still long wait time

4/3/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ARLEY, AL

Richard B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/1/2025

Friendly service writer. He took care of my need and called me when my truck was ready.

4/2/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TRINITY, AL

Barry S|2020 Chevrolet Blazer

Confirmed Service Customer

4/1/2025

What I like about Lynn Layton Service Dept. the best is that I can make an appointment within a few days of when I need it and my service advisor Michael Davis is easy to communicate with and personable.

4/2/2025

Hi there, thank you so much for your positive comments about Lynn Layton Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ATHENS, AL

Michael D|2017 Chevrolet Sonic

Confirmed Service Customer

4/1/2025

Great place to do business

4/2/2025

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

TRINTY, AL

Mark W|2025 Chevrolet 3500HD Silverado

Confirmed Sales Customer

4/2/2025

Always a good experience with my friends at Lynn Layton.

AMY HERNDON

4/3/2025

Thank you for choosing Lynn Layton Chevrolet, INC. as your first choice for all your automotive needs! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

BLUE MOUNTAIN, MS

Holly M|2024 Chevrolet Tahoe

Confirmed Service Customer

4/7/2025

Great

4/8/2025

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Kristy W|2023 Chevrolet Malibu

Confirmed Service Customer

4/7/2025

This is the best place to go no doubt.

4/8/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Tara R|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/7/2025

Travis was our salesman. He worked with us to find the vehicle we wanted. I highly recommend Travis and the team at Lynn Layton if you are ready to purchase your next vehicle. We drove almost two hours to make our purchase from Lynn Layton Chevrolet.

TRAVIS REED

4/8/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

PARRISH, AL

Ricky M|2024 Chevrolet Tahoe

Confirmed Service Customer

4/8/2025

The service department was good. I had a check engine light on. I brought it in to have that checked. They did a scan and found several issues. They did a software update to correct the issues. To date the check engine light hasn't come back on. Also, the Phone charger pad wasn't working correctly. That may still have an issue. The alert indicator keeps changing to vibration to from beeping. This is not corrected. One issue was the left the windows down while my vehicle was in service. When i picked it up it was very dusty inside. I purchased a ceramic coating for my new vehicle. I had to bring it three times to get it completed correctly. Not sure about the interior but the exterior appears to be ok.

4/15/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MUSCLE SHOALS, AL

Mike W|2024 Chevrolet Colorado

Confirmed Service Customer

4/8/2025

Everything was good, had to wait for a while.

4/15/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

Hartselle, AL

Courtney J|2025 Chevrolet Blazer EV

Confirmed Service Customer

4/9/2025

Brent was amazing

4/10/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

SOMERVILLE, AL

Debra G|2025 Chevrolet Traverse

Confirmed Sales Customer

4/9/2025

Jake Waddell was so helpful. He was completely knowledgeable and never pressured me in any way about the vehicle. He seemed to just "know" what I was looking for and I'm very happy (so far) with my purchase.

JAKE WADDELL

4/10/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

DECATUR, AL

Justin B|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

4/9/2025

George Swann always takes exceptional care of me whenever I have a vehicle in for service work.

4/10/2025

Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!

Business Response

HARTSELLE, AL

Steve W|2016 Chevrolet Tahoe

Confirmed Service Customer

4/9/2025

With the exception of Mike Adams, in the service dept, everyone else acts as though the customer is a burden and treats you as though you shouldn't be there. I did not receive a followup call after dropping off my vehicle for repair. I had to call you for details and regarding when it would be ready. When the new computer part was installed no one re set the date/time - maybe a small thing to you but a great service detail to me.

4/15/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Heather S|2025 Chevrolet Equinox

Confirmed Sales Customer

4/7/2025

Dalton worked to help me get out of my car and into something more reliable for my daughter and I! 100% recommend him and the entire Chevy team that made this happen. Thank you so much for all the hard work!

DALTON BROWN

4/8/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

MOULTON, AL

Danny T|2025 Chevrolet Colorado

Confirmed Sales Customer

4/7/2025

It was by far the easiest and best vehicle purchase experience Jamie my salesman was very helpful and courteous

J 330 ALDRIDGE

4/8/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HALEYVILLE, AL

Michelle M|2025 Chevrolet Equinox

Confirmed Service Customer

4/7/2025

I was told up front that there will be a little longer than normal wait. I appreciated knowing that in advance. The are always helpful and nice

4/8/2025

Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

HUNTSVILLE, AL

Anna B|2025 Chevrolet Blazer

Confirmed Sales Customer

4/9/2025

Jake was very friendly and knowledgeable. Everyone we worked was very nice and efficient.

JAKE BOYLES

4/10/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ELKMONT, AL

Troy L|2025 Chevrolet Tahoe

Confirmed Service Customer

4/10/2025

Great experience! Brent Warner is easy to deal with.

4/12/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILLE, AL

Donald J|2025 Chevrolet Colorado

Confirmed Sales Customer

4/11/2025

In and out in 1 hour 15 minutes, everyone i had dealings with were very courteous and professional

ADAM SHELTON

4/12/2025

Hello Donald, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!

Business Response

ATHENS, AL

Susan M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/11/2025

Excellent customer service provided by Joel.

JOEL CESSA

4/12/2025

Hi Susan! Thanks for highlighting Joel who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

Roger T|2025 Chevrolet Equinox

Confirmed Sales Customer

4/12/2025

great sales agent quick getting paper work done just the way I like it

AMY HERNDON

4/13/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

HAZEL GREEN, AL

Mark W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/10/2025

Excellent friendly service

JAKE BOYLES

4/12/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Shawn W|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

4/11/2025

Fast easy and fr

RON HARDIN

4/12/2025

Hi Shawn! We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TONEY, AL

Larry W|2022 Chevrolet Blazer

Confirmed Service Customer

4/11/2025

Wait time was great!

4/12/2025

Hi Larry, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ATHENS, AL

Joshua G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/13/2025

Brent Warner was very helpful and answered all our questions.

BRENT 359 WARNER

4/15/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HARTSELLE, AL

Jeremy M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/14/2025

Adam Shelton made the process extremely easy and enjoyable

ADAM SHELTON

4/16/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

Rebecca M|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/14/2025

Everyone knowledgeable and helpful

JOEL CESSA

4/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ARLEY, AL

Raymond W|2025 Chevrolet Colorado

Confirmed Sales Customer

4/14/2025

Quick and easy. Bought on a Saturday so need to go back on a weekday to get truck mats and initial inspection which is a bit inconvenient.

TRAVIS REED

4/16/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISON, AL

Melvin D|2025 Chevrolet Colorado

Confirmed Sales Customer

4/15/2025

Awesome

BRENT 359 WARNER

4/16/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

Nancy G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/16/2025

It was nice to have Dalton as our salesman. He treated me with full respect and listened to what I wanted in a truck. He was very through and very versed in trucks. Being a female he talk with me and not just my husband because my husband had told him I was the one looking for a truck. Thank you so much for the professionalism

DALTON BROWN

4/17/2025

Thank you so much for your kind words, Nancy! We're thrilled to hear that Dalton provided you with the respectful, professional experience you deserve. It's so important to us that every customer feels heard and valued, and we're glad Dalton took the time to truly listen and support you throughout your truck-buying journey. We'll be sure to pass along your thanks to him. Enjoy your new truck, and we hope to see you again down the road!

Business Response

KILLEN, AL

Cheyene F|2024 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

The man that helps me everytime is so nice! He treats me with 100% respect. He listens to any concerns I have about my vehicle and checks everything. He seen I have a baby in a car seat and offered to take my payment to the payment desk and bring me my receipt while I strapped my baby it. Most people wouldn’t do that. He

4/16/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

decatur, AL

David M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/14/2025

Dylan always delivers and Rusty makes signing for debt easier in a good way

DYLON BOZEMAN

4/16/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Danny G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/15/2025

Great sales team

JOEL CESSA

4/16/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

ATHENS, AL

Elizabeth B|2025 Chevrolet Traverse

Confirmed Sales Customer

4/15/2025

Pleasant experience and everyone was very knowledgeable and willing to help

DYLON BOZEMAN

4/16/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

TRINITY, AL

William H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/16/2025

very helpful in every way

PAM 394 WELFORD

4/17/2025

Thank you for the 5-star rating! We're so glad to hear you found our team helpful in every way. We truly appreciate your support and look forward to seeing you again!

Business Response

BOONEVILLE, MS

Paul C|2023 Chevrolet Traverse

Confirmed Service Customer

4/17/2025

I took our 2023 Chevrolet Traverse, which we purchased at Lynn Layton Chevrolet in November 2023, for a scheduled maintenance service which included oil change and tire rotation. The service department was courteous, prompt, and professional. My vehicle was serviced in less than 45 minutes. Many thanks!

4/18/2025

Thank you for your feedback, Paul! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!

Business Response

VINEMONT, AL

Richard H|2024 Chevrolet Colorado

Confirmed Service Customer

4/17/2025

No issues

4/18/2025

Hello Richard! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!

Business Response

PRATTVILLE, AL

Michelle S|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/17/2025

Easy

J 330 ALDRIDGE

4/18/2025

Hi Michelle, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DECATUR, AL

Tammy V|2018 Chevrolet Cruze

Confirmed Service Customer

4/17/2025

Very professional

4/18/2025

Thank you for the kind words! Professionalism is what we pride ourselves on, and we’re glad it showed during your visit.

Business Response

MOULTON, AL

Candida D|2024 Chevrolet Tahoe

Confirmed Sales Customer

4/16/2025

Adam did an excellent job in helping me purchase 2024 Tahoe. He responded to all my questions immediately and was very professional and kind. I will definitely recommend your dealership and Adam to anyone that I know of that is looking to purchase a vehicle.

ADAM SHELTON

4/17/2025

Thank you so much for your wonderful review, Candida! We're thrilled to hear that Adam provided you with such a professional and responsive experience during your 2024 Tahoe purchase. We truly appreciate your recommendation and kind words—it means a lot to us. We'll be sure to pass along your praise to Adam, and we’re here anytime you or your friends need anything in the future!

Business Response

PROSPECT, TN

Wesley M|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/17/2025

Lynn Layton and the entire team has always been awesome. The purchase was very smooth and I am completely satisfied.

J 330 ALDRIDGE

4/18/2025

Hello. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet!

Business Response

MUSCLE SHOALS, AL

Catherine B|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/17/2025

Got oil changed no worries

4/18/2025

Glad to hear it was a worry-free visit! Thanks for trusting us with your service—we’ll be here when you need us again.

Business Response

CULLMAN, AL

Randy A|2021 Chevrolet Colorado

Confirmed Service Customer

4/17/2025

Quick in and quick out, fast and dependable quality work

4/18/2025

We appreciate your feedback! Quick, dependable service is what we aim for—glad we could deliver.

Business Response

MOULTON, AL

Lisa J|2022 Chevrolet Equinox

Confirmed Service Customer

4/19/2025

The staff was friendly and incredibly helpful.

4/20/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Matthew B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/20/2025

George always takes really good care of me and informs me of what is going on.

4/21/2025

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Kenneth M|2025 Chevrolet Colorado

Confirmed Sales Customer

4/21/2025

I hate buying cars but this was as painless an experience as I have ever had. Really appreciated the time savings Jamie provided through the process and the delivery of the vehicle at home.

JAMIE WEATHERWAX

4/22/2025

We completely understand—buying a car can be a stressful process, so we’re especially happy to hear that Jamie made it as smooth and painless as possible. Home delivery and time savings are what we aim for. Thank you for trusting us!

Business Response

MERIDIANVILLE, AL

Travis C|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

4/21/2025

Process was really fast

AMY HERNDON

4/22/2025

We’re glad the process was quick and efficient for you—thanks for taking the time to leave a review! We appreciate your visit and hope to serve you again soon!

Business Response

HARTSELLE, AL

Christie A|2020 Chevrolet Blazer

Confirmed Service Customer

4/21/2025

I brought my 2020 Chevrolet Blazer in to have the temperature valve replaced and an oil change. Always very polite and fast.

4/22/2025

Thank you for the kind words! We're glad to hear your service was quick and that our team was polite and helpful throughout your visit. We appreciate your continued trust and look forward to seeing you again!

Business Response

TRINITY, AL

Daniel G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/21/2025

Very professional and job well delivered

JAKE WADDELL

4/22/2025

We’re glad to hear everything was handled professionally and delivered just right. Thank you for your feedback! We truly appreciate your business and hope to serve you again!

Business Response

ARDMORE, AL

Wanda S|2025 Chevrolet Equinox

Confirmed Service Customer

4/22/2025

I was very satisfied with the service dept helpful, polite, knowledgeable, and professional. Will sure tell everyone about my experience from day 1. From car shopping and buying a 2025 beautiful vehicle that I am very pleased with. With no pushy salesman. To getting my first service. Will tell everyone Lynn Layton and team is the way to go.

4/23/2025

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Trinity, AL

Micheal W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2025

Mr. Shelton did a great job and everyone has been super nice.

4/23/2025

Micheal Lee Walker, thanks again for taking the time to leave us this information about your recent visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MOULTON, AL

John P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/23/2025

Highly recommend

TRAVIS REED

4/24/2025

We're so glad we could provide you with a positive experience! Your recommendation means a lot to us, and we're thrilled to have earned it. Have a wonderful day!

Business Response

STEVENSON, AL

James M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/24/2025

Great

4/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MADISON, AL

Grant V|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/24/2025

Fast and easy transaction

JEFFREY 368 RIPPEN

4/25/2025

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Debra H|2025 Chevrolet Traverse

Confirmed Sales Customer

4/25/2025

Great customer service.

ADAM SHELTON

4/26/2025

Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!

Business Response

DECATUR, AL

Diane F|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/25/2025

Everything was great

BRENT 359 WARNER

4/26/2025

Thank you for your feedback! We're so happy to hear that everything went great during your visit. Wishing you a fantastic day!

Travis T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/25/2025

N/A

JAMIE WEATHERWAX

4/26/2025

Hello! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!

Business Response

MADISON, AL

Roxie W|2023 Chevrolet Equinox

Confirmed Service Customer

4/25/2025

Lynn Layton service department always provide me with great service to my vehicle. The staff is always wonderful and friendly. They kept me informed about my car when needed. Wesley got me in and out quickly for my service appointment. Thank You, Roxie Walton

4/26/2025

Thank you for the wonderful review! We're so happy to hear that Wesley and our team provided great service and kept you informed. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MADISON, AL

Mayra D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/26/2025

Very nice and helpful

4/27/2025

Thank you for your kind words! We're happy we could be helpful and make your experience a positive one. We're here for you anytime you need us!

Business Response

DECATUR, AL

David J|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/27/2025

Fast friendly and accurate. Nothing else needs to be said!

4/28/2025

Hello! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!

Business Response

HUNTSVILE, AL

Gary M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/28/2025

Very satisfied

7*12051990

4/29/2025

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ROGERSVILLE, AL

Kobin T|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/28/2025

I have been 4 times to get a warranty repair for a seat cover and it has not been replaced correctly yet.

4/30/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

ROGERSVILLE, AL

Wendy L|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/28/2025

I drive from 5 hours away due to the customer service of Lynn Layton. When I arrived my vehicle and paperwork were ready. The transaction was seamless. Amy and Rusty were amazing!! I will always come back as long as the service is this exceptional

AMY HERNDON

4/29/2025

Hello, Wendy! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

FAIRHOPE, AL

Katherine M|2019 GMC Terrain

Confirmed Service Customer

4/28/2025

Great service. Appreciate Mike!

4/29/2025

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LOGAN, AL

Mark B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2025

Everything was great. Fast work and everything is working perfect

4/19/2025

Fantastic! We’re glad everything went smoothly and your vehicle is running perfectly. Thanks for choosing us!

Business Response

DECATUR, AL

Michael L|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

4/18/2025

Mrs pam was great and help me with everything I had a great experience

PAM 394 WELFORD

4/19/2025

We’re thrilled to hear Pam took great care of you! Thanks for the kind words and for choosing us—we appreciate it!

Business Response

ARDMORE, AL

James R|2025 Chevrolet Blazer

Confirmed Sales Customer

4/18/2025

I walked in told Dean what I was looking for what color it had to be and he immediately went to work on finding it for me on the 3rd vehicle I was sold started paper work signed and drove away in the car I wanted

JAMES MCCANN

4/19/2025

Thank you for sharing your experience! We’re so glad Dean was able to find exactly what you were looking for and make the process quick and easy. Enjoy your new ride—it was a pleasure helping you drive off in the perfect car!

Business Response

TOWN CREEK, AL

Paige G|2025 Chevrolet Equinox

Confirmed Sales Customer

4/28/2025

Smooth, easy trade.

GREGORY 373 COSBY

4/29/2025

Hi there, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

HARTSELLE, AL

James W|2024 Chevrolet Traverse

Confirmed Service Customer

4/29/2025

The service writer is rude ever time we come in

5/1/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

FALKVILLE, AL

Richard W|2022 Chevrolet Tahoe

Confirmed Service Customer

4/29/2025

Great service Coffey great and service was first class! Don’t ever lose George in service department!👍🇺🇸

4/30/2025

Thank you for your feedback! We're glad to hear you had a positive experience and appreciate your recognition of our team. We’ll continue striving to provide excellent service!

Business Response

DECATUR, AL

Barbara P|2012 Chevrolet Cruze

Confirmed Service Customer

4/29/2025

Great service and all involved were very kind ! I always use their services and am always very happy and satisfied!

4/30/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DECATUR, AL

Joe B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2025

Great. Appointment was on time.

5/2/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Wanda P|2023 Chevrolet Traverse

Confirmed Service Customer

5/1/2025

George was great got my service done as fast as possible

5/2/2025

Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!

Business Response

MC CALLA, AL

Herman C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/29/2025

Dalton did about as good a job as anyone I have ever dealt with. you all have a real good one. take care of him

DALTON BROWN

4/30/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

LEESBURG, GA

Tim H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/29/2025

Always a good experience working with this Dealership.

JEFFREY 368 RIPPEN

4/30/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

MADISON, AL

Benjamin D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/29/2025

Greeted me as soon as I walked into dealership, listened to what I was looking for and presented options.

TRAVIS REED

4/30/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

Roger T|2025 Chevrolet Trax

Confirmed Sales Customer

4/30/2025

5star

AMY HERNDON

5/2/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

HAZEL GREEN, AL

Thomas S|2024 Chevrolet Suburban 1500

Confirmed Sales Customer

4/25/2025

Dalton was great to work with. He went the extra mile to make sure our buying experience was amazing.

DALTON BROWN

5/1/2025

Dalton is a true example of our commitment to going the extra mile for our customers. We're so glad your buying experience was amazing, and we can’t wait to assist you again. Here's to many more wonderful experiences ahead!

Business Response

DECATUR, AL

Rodger L|2021 Chevrolet Blazer

Confirmed Service Customer

5/1/2025

Service dept did an awesome job servicing my car.

5/2/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

DECATUR, AL

Timothy I|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/2/2025

Lynn Layton was amazing

JOEL CESSA

5/3/2025

Hello there, we appreciate you taking the time to leave us this feedback. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ATHENS, AL

Sandra E|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/2/2025

I was greeted by a friendly service person once I got out my car and was directed where to go to check in. Everything worked out perfectly with time to get it completed and the cost. Thank you!!

5/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HUNTSVILLE, AL

James S|2024 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

Fast and friendly service

5/2/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

MADISON, AL

Robert F|2024 Chevrolet Colorado

Confirmed Sales Customer

5/1/2025

My experience was simple and efficent, thanks Ron

RON HARDIN

5/2/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

FALKVILLE, AL

William M|2024 Chevrolet Tahoe

Confirmed Service Customer

5/1/2025

Great Service and Hospitality. Super friendly Service Reps.

5/2/2025

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Allie C|2025 Chevrolet Traverse

Confirmed Sales Customer

5/1/2025

They were excellent, quick, and kind.

DYLON BOZEMAN

5/2/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

FAIRMOUNT, GA

Mike L|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/1/2025

they did good as always

5/2/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SOMERVILLE, AL

Debbie L|2022 Chevrolet Equinox

Confirmed Service Customer

5/3/2025

just in for oil change and to check a service notice to check park assist. How maintenance done but still have notice on park assist but was advised to bring back if reset of computer did not fix issue.

5/7/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, AL

Terry R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/5/2025

It was good

BRENT 359 WARNER

5/6/2025

We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HILLSBORO, AL

Jason H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/6/2025

Adam did a great gob

ADAM SHELTON

5/7/2025

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

HAYDEN, AL

Charles T|2018 Chevrolet Equinox

Confirmed Service Customer

5/6/2025

LOVED THE WAY OUR CAR WAS CLEANED WHEN WE PICKED IT UP

5/7/2025

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Amber B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/2/2025

Pam Welford helped me with my purchase of a 2025 Chevy Traverse. She was very knowledgeable of the vehicle and helped my process of approval be easy and painless!

PAM 394 WELFORD

5/3/2025

Hi, thanks for your praise and kind comments about our team. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MADISON, AL

Amber W|2025 Chevrolet Trax

Confirmed Service Customer

5/5/2025

Everything went great! I was in and out with only a short wait

5/6/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

MOULTON, AL

William W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/6/2025

Great, fast, reliable service as always. George Swan is top notch!

5/7/2025

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

Timmy K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

Very helpful, has me out 3 days sooner than expected

5/8/2025

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TRINITY, AL

Nathan C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/7/2025

Stuart was amazing. And Paul informed me about leasing. This is my first leased vehicle, and they made me feel good about the decision and the lack of pressure was great as well.

STUART TANKSLEY

5/8/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MERIDIANVILLE, AL

Thomas D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

Brought truck in for routine servicing, tire rotation, etc. at 7:30 am and was headed home by 8:30. They also changed both engine and cabin air filters after showing me how dirty they were. Excellent and speedy service!

5/8/2025

Hi, we are so happy to read such a great review about Lynn Layton Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Randy W|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/9/2025

Quick and efficient

5/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

CULLMAN, AL

Sharon P|2023 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Very prompt with oil change .

5/10/2025

We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HARVEST, AL

Joe B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/7/2025

Quick service

5/8/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

Jeremy W|2017 Chevrolet Traverse

Confirmed Service Customer

5/7/2025

Wesley was very friendly and helpful, fast and courteous. work was completed quicker than anticipated and I was kept informed all the way.

5/8/2025

Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HARTSELLE, AL

Shannon W|2023 Chevrolet Traverse

Confirmed Service Customer

5/7/2025

I arrived a few minutes early for my 9:00 appointment. Mike welcomed me as I exited my Traverse. He walked me to the cashier when the service was complete. I was on my way at 9:26. As always friendly, helpful, and efficient!

5/8/2025

Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

Business Response

ATHENS, AL

Fred B|2023 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

Very courteous and professional. In and out very quickly.

5/10/2025

Hi, we are so pleased you enjoyed your visit to Lynn Layton Chevrolet, INC. - Service! We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DECATUR, AL

Patricia W|2022 Chevrolet Traverse

Confirmed Service Customer

5/11/2025

X

5/13/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MADISON, AL

Tyler B|2025 Chevrolet Suburban

Confirmed Sales Customer

5/11/2025

Everything went as planned. Enjoying our new ride!

JEFFREY 368 RIPPEN

5/12/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MOULTON, AL

Daryl C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/12/2025

Greg and Wesley were great as usual. This was my like 8th vehicle purchased from there. You'd think upper management would do something special for repeat customers. Anyways, glad Greg and Wesley are there.

GREGORY 373 COSBY

5/13/2025

Eight vehicles?! That’s incredible—and we can’t thank you enough for your loyalty! Greg and Wesley will love hearing your praise, and we’ll definitely take note of your suggestion. Repeat customers like you are the heartbeat of our dealership, and we’re honored to have earned your trust time and again!

Business Response

ATHENS, AL

Pat S|2018 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

The service department is great and so knowledgeable because of George

5/14/2025

Thanks so much for the shout-out to George—his knowledge and dedication are true assets to our service team. We’re so glad he made your visit great! Here’s to expert care and service you can count on every time you roll in.

James H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/12/2025

Great work from Jacob boyle and the team at Lynn Layton Chevy. Great customer service and the dealership was clean and quick.

JAKE BOYLES

5/13/2025

Thank you for the kind words! We’re thrilled Jacob Boyle and the team delivered great service in a clean, efficient environment. It’s always our goal to make your visit smooth from start to finish. Here’s to more quick turnarounds and top-notch care—drive on with confidence!

Business Response

FALKVILLE, AL

Gregory P|2024 Chevrolet Colorado

Confirmed Sales Customer

5/14/2025

I had a great experience with the purchase of my new Colorado at Lynn Layton Chevrolet. My sales representative, Adam Shelton, and the finance manager, Rusty Wooten, made the purchasing process fun and easy. I will highly recommend these folks to my friends and family.

ADAM SHELTON

5/15/2025

We're thrilled to hear about your fantastic experience purchasing the Colorado! Adam and Rusty are truly a dream team when it comes to making the process easy—and even fun. Thank you for your recommendation; it means the world. We hope every mile in your new ride brings a smile!

Business Response

TUSCALOOSA, AL

Chandra J|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/14/2025

It was a good experience.

5/15/2025

We’re happy to hear your experience was a good one! Whether it’s a routine visit or something special, we’re here to make it smooth every time. See you down the road!

Business Response

HARTSELLE, AL

Jerry C|2019 Chevrolet Cruze

Confirmed Service Customer

5/15/2025

It was very good , work was fast and clean, and George explain that brake pads were needing replacing in about 4k miles, Great service dept. Jerry.

5/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Michael N|2024 Chevrolet Colorado

Confirmed Sales Customer

5/15/2025

Everyone was very courteous and professional with me. My salesman was very helpful and treated me like a friend. No high pressure to sell. Allowed me to take my time and make a decision on the truck I wanted.

JOEL CESSA

5/17/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

FLORENCE, AL

Luther W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/16/2025

Jake is the best salesman I've ever dealt with

JAKE BOYLES

5/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LACEYS SPRING, AL

Christy K|2025 Chevrolet Blazer

Confirmed Sales Customer

5/18/2025

I couldn’t ask for a better salesman. I feel like he went the extra mile to help me with everything.!

ADAM SHELTON

5/19/2025

It’s amazing to hear that your salesman truly went the extra mile for you! When care, commitment, and helpfulness all come together, it creates something memorable—and we’re thrilled you felt that kind of support throughout your experience.

Business Response

CULLMAN, AL

Jonathan V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/14/2025

Amy H. and Rusty W. make the car buying process easy. We have had a seamless experience for our last 7 vehicles and look forward to a continuing our relationship.

AMY HERNDON

5/15/2025

Amy and Rusty will be thrilled to hear your kind words! Making the car-buying process easy is what we strive for, and it means a lot that you’ve trusted us time and again for your vehicles. Here's to many more smooth rides together in the future!

Business Response

DECATUR, AL

Shane S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/14/2025

All went well - thanks for the service

5/15/2025

Thank you for the smooth review of a smooth visit! We’re glad everything went well and that you left satisfied. Until next time, we’ll keep the good service coming!

Business Response

HARTSELLE, AL

Terry R|2024 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

My husband took my SUV and said took care of the oil and tire change in a timely manner

5/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HAZEL GREEN, AL

John C|2023 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Jody Lewellen and George Swann are real pros: they look after our vehicles and treat us like family.

5/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MADISON, AL

Raymond B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/15/2025

Good customer service. Technician kept me informed on the progress of my vejicle

5/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Jimmy N|2024 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

Quick service

5/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Wanda P|2025 Chevrolet Traverse

Confirmed Sales Customer

5/15/2025

Had paper work ready was in and out

J 330 ALDRIDGE

5/17/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

MC CALLA, AL

Christopher H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/17/2025

Quick and friendly

5/19/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HARTSELLE, AL

Randell S|2020 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

Everyone friendly and work done well.

5/20/2025

We’re so glad to hear that our friendly team and quality service made your visit a positive one! We’ll keep the good vibes and great work coming—see you next time!

Business Response

DECATUR, AL

Josh T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/19/2025

Easy like usual

STUART TANKSLEY

5/20/2025

Now that’s what we love to hear—service that’s as easy as Sunday morning. We’re here to keep it that way every single time. Until next time, take it easy—and drive even easier!

Business Response

TOWN CREEK, AL

Dennis B|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/19/2025

It was what I have grown to expect! Professional and informative

5/20/2025

We’re honored that our professionalism and thorough service have become your norm! That’s exactly the standard we strive to uphold. Consistency is key—and we’ll keep raising the bar with every visit!

Business Response

ATHENS, AL

Duane C|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/19/2025

Process was easy. Amy was great. Best test drive I’ve ever had. No DOC fee and inventory was a deciding factor to purchase from LYNN LAYTON My issue with XM transfer was unpleasant but that was not their Fault. But GM should be aware

AMY HERNDON

5/20/2025

We’re so glad Amy helped make things simple and enjoyable—especially with a test drive that stood out! We're sorry to hear about the XM hiccup, and we hope GM takes note. Thanks again for choosing Lynn Layton—we’re proud to have earned your business with transparency and great inventory. Until next time, enjoy the ride!

Business Response

BIRMINGHAM, AL

Cathy N|2018 Chevrolet Malibu

Confirmed Service Customer

5/19/2025

Jeff Layton is the best!! The Service dept is awesome and I have never taken my care to any other dealership for service. They are quick and efficient on my automobiles! I love them! Thanks again for a job well done!

5/20/2025

Jeff is a superstar, and we're thrilled to hear you've stuck with our service team through thick and thin! Quick, efficient, and dependable—that’s the kind of love we live for. Thanks for always rolling with us—we’ll keep bringing our A-game every time!

Business Response

DECATUR, AL

Jennifer T|2019 GMC Yukon

Confirmed Service Customer

5/19/2025

George took great care of me during my visit. He was able to take care of everything that I came in for and made me feel like I was appreciated.

5/20/2025

George is fantastic, and we’re so happy he made you feel appreciated while taking care of everything you needed. Thanks for the trust—you’ll always be valued here with us!

Business Response

MADISON, AL

Ricky M|2024 Chevrolet Tahoe

Confirmed Service Customer

5/20/2025

I had an appointment to have my oil changed. I was asked to bring it after 1:00 on Friday. I checked in and they got started right away. The service was completed in a timely manner. This was my first oil change in my new vehicle. George did a great job on handling everything. They also checked on a couple of minor issues and made an effort to answer my questions before I left. Thanks

5/21/2025

Thank you for such a thoughtful review! We're glad your first oil change went smoothly and that George took great care of you from start to finish. It's the little things—like answering every question—that make a big difference.

Business Response

MUSCLE SHOALS, AL

Gregory B|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/21/2025

Very good experience, friendly, and knowledgeable

STUART TANKSLEY

5/22/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

FLORENCE, AL

Larry K|2025 Chevrolet Trax

Confirmed Sales Customer

5/19/2025

Great service from everyone especially Pam.

PAM 394 WELFORD

5/20/2025

Pam will be thrilled to hear this—thank you! It’s our goal to deliver great service at every step, and we're glad she helped make your visit special. Come back anytime—we’re ready with the same friendly faces and dependable care!

Business Response

DECATUR, AL

Celeste S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/19/2025

As always the Sales Representation is always pleasant. Stuart Tanksley was awesome! He went out of his way to help me find the right vehicle and have everything ready for me. Thank you so much Stuart!

STUART TANKSLEY

5/20/2025

Stuart is a true gem, and we're so glad he made your experience a memorable one. It’s customers like you who keep our passion strong—thank you for the kind words and the trust. Enjoy the ride—it’s all yours now!

Business Response

DECATUR, AL

James M|2024 Chevrolet Corvette

Confirmed Service Customer

5/19/2025

Everything went great as expected.

5/20/2025

Reliable and smooth—that’s exactly how we like to roll! Thank you for coming in, and we’re glad we lived up to expectations. Until next time, may everything go great on the road, too!

Business Response

DECATUR, AL

Emmanuel H|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/22/2025

My experience at Lynn Layton Decatur was so amazing everyone was so nice and friendly especially Ron Hardin he help us a lot and work whit us given us the motivation to buy our Tahoe highly recommend them

RON HARDIN

5/24/2025

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HUNTSVILLE, AL

Nancy K|2025 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

It was fine...........the only inconvenience was my vehicle servicing did not begin until 38 minutes after my scheduled appointment time.

5/24/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TRINITY, AL

Everett R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

It was great the service and prices were fantastic

5/24/2025

We believe great service shouldn’t come with a high price tag—thanks for noticing! Your satisfaction fuels our drive. Until next time, enjoy the ride and the savings!

Business Response

HUNTSVILLE, AL

Ronald H|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/25/2025

Shopping and purchasing our vehicle was a pleasant experience. Our sales representative was friendly and knowledgeable. The vehicle we were interested in was in transit and we were called as soon as the transporter arrived.

RON HARDIN

5/27/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

DECATUR, AL

Hunter V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/22/2025

Great staff, very helpful through purchase process

AMY HERNDON

5/24/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lynn Layton Chevrolet, INC.! Thank you again for the great review!

Business Response

DECATUR, AL

Jason H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/23/2025

Joel Cessa was my salesman he was nice and professional and patient because I drove 5 trucks and then decided on a truck that was in transit because of color and package

JOEL CESSA

5/24/2025

Now that’s a test drive marathon! Joel’s patience and professionalism shine through, and we’re glad he helped you find the perfect truck—even one still on the way. When the right fit matters, we’ll always go the extra mile with you!

Business Response

ARLEY, AL

Randell S|2020 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Well pleased with service.

5/24/2025

We love hearing that you’re well pleased! Your satisfaction is our top priority, and we’re here anytime you need us again.

Business Response

DECATUR, AL

Robert O|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Fast friendly and professional service.

5/24/2025

Fast, friendly, and professional—that’s the trifecta we aim for every time! Thanks for your kind words and we hope to see you again soon.

Business Response

DECATUR, AL

Terry K|2020 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

It was great

5/24/2025

Sometimes the simplest words say the most—thank you! We’re so glad you had a great visit, and we’ll be ready to deliver another smooth experience whenever you return.

Business Response

DECATUR, AL

Kevin S|2022 Chevrolet Traverse

Confirmed Service Customer

5/24/2025

Work was done on time, great maintenance team!

5/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

Doris L|2025 Chevrolet Trax

Confirmed Sales Customer

5/24/2025

Great experience. Salesman was nice and very informative about the car

BRENT 359 WARNER

5/26/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HARTSELLE, AL

Gwyn M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/24/2025

Fast and courteous service.

5/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

Moulton, AL

Mary L|2025 Chevrolet Trax

Confirmed Sales Customer

5/25/2025

Great

RON HARDIN

5/27/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

Lisa M|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/26/2025

Adam was great and went above and beyond to meet our expectations. Great experience!

ADAM SHELTON

5/27/2025

Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!

Business Response

HUNTSVILLE, AL

Mathew M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/25/2025

Everything was handled in a professional manner!

5/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

John B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/26/2025

Great experience. Couldn’t ask for better.

ADAM SHELTON

5/27/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

ELKMONT, AL

Stephen C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

on time, little wait, decent waiting area

5/27/2025

Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

Business Response

OWENS CROSS ROADS, AL

Mohammed P|2023 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

service was great and delivery was on time, will go back again

5/27/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

MADISON, AL

Howard G|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/26/2025

Jeff, Jamie and the entire team did an outstanding job throughout the purchasing process.

J 330 ALDRIDGE

5/27/2025

Thank you for sharing your positive experience! We're thrilled to hear that our team provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

DECATUR, AL

Cooper T|2025 Chevrolet Equinox

Confirmed Sales Customer

5/27/2025

Jake took excellent care of us!

JAKE WADDELL

5/29/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HARTSELLE, AL

Derrick M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/28/2025

Wesley took care of everything with great customer care.

5/29/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

Russellville, AL

Gary O|2024 Chevrolet Blazer

Confirmed Service Customer

5/28/2025

So far so good, haven't had the service on the car as yet

5/29/2025

Thank you for your feedback! We're glad to hear that everything has been going well so far. Once you're ready to bring your vehicle in for service, we’ll be here to ensure you have a smooth and positive experience. If you have any questions or need assistance scheduling your appointment, feel free to reach out—we’re happy to help!

Business Response

FLORENCE, AL

Doyle M|2020 Chevrolet Equinox

Confirmed Service Customer

5/29/2025

Always good

5/31/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DANVILLE, AL

James H|2017 Chevrolet Impala

Confirmed Service Customer

5/26/2025

Had my car serviced and tires rotated, very good service

5/27/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DECATUR, AL

Eric V|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/26/2025

Excellent

BRENT 359 WARNER

5/27/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DECATUR, AL

Timothy C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

It was a great experience top notch people

5/27/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

LEXINGTON, AL

Jennifer B|2023 Chevrolet Traverse

Confirmed Service Customer

5/28/2025

It was easy to schedule a time to bring my car and the service was quick. They are also very helpful and considerate.

5/29/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

DECATUR, AL

Raymond C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2025

Ron was nice, helped us find a great truck.

5/29/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

CRANE HILL, AL

Paul L|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/29/2025

As great as always

5/30/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!

Business Response

MADISON, AL

Karen S|2016 Chevrolet Trax

Confirmed Service Customer

5/29/2025

I came to have my oil and oil filter changed along with the tires rotated. Mike Davis checked me in and made sure that I was taken care of while waiting there. Am pleased with the service and not having had a real long waiting period. It’s been three days since my visit and everything is running great. Very happy with the Lynn Layton Service Dept. and the people there.

5/31/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Kelly H|2022 Chevrolet Blazer

Confirmed Service Customer

5/29/2025

I have never had any problem at all getting my car serviced. Everyone is super nice!

5/30/2025

Thank you for choosing Lynn Layton Chevrolet, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

HAZEL GREEN, AL

Danny L|2023 Chevrolet Blazer

Confirmed Service Customer

5/29/2025

I was welcomed as soon as I drove into the service area. The service I needed was done quickly and to my satisfaction.

5/31/2025

Hi, we are so happy to read such a great review about Lynn Layton Chevrolet, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LEOMA, TN

Mike W|2024 Chevrolet Colorado

Confirmed Service Customer

5/30/2025

They don’t think my truck is running rough because it’s not showing any codes.

5/31/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

Hartselle, AL

Christopher N|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/30/2025

I have bought 6 vehicles since 2019 from Lynn Layton Chevy. I keep coming back because of how they treat me. It is more than just a car lot. I have became friends with Paul West and his people.

STUART TANKSLEY

5/31/2025

Six vehicles in five years—wow, we're truly honored! Your loyalty means the world to us, and we’re thrilled that Paul West and the team have built more than a car-buying relationship with you. Here's to great cars and even greater friendships!

Business Response

CULLMAN, AL

Regina J|2018 Chevrolet Malibu

Confirmed Service Customer

5/30/2025

Very good

5/31/2025

Thank you! “Very good” is a great place to be—and we’ll be aiming for “excellent” the next time you stop in. Until then, safe travels and smooth rides!

Business Response

MOULTON, AL

Patrick W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

My brother, whose company buys many trucks from Lynn Layton, set up me up with Jeff Layton. Jeff, then put me in contact with one of his salesmen, Adam Shelton. Adam was awesome! My whole experience was fantastic! This was my first truck purchase and he really helped me build my dream truck!

ADAM SHELTON

6/3/2025

What an awesome journey from recommendation to dream truck! Huge thanks to your brother, Jeff Layton, and especially Adam Shelton for helping make your first truck purchase fantastic. We’re honored to be part of that milestone—enjoy every mile in your new ride!

Business Response

CANTON, MS

Marion P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

Amy made it a seamless process

AMY HERNDON

6/3/2025

We’re so glad Amy made the entire process seamless for you! Buying a vehicle should be exciting, not stressful, and it’s great to hear your experience was smooth from start to finish. Here's to more great moments on the road ahead!

Business Response

MUSCLE SHOALS, AL

Andrea M|2025 Chevrolet Traverse

Confirmed Sales Customer

6/2/2025

I had a fantastic experience. I came in and told you guys what I wanted & you guys were able to help me get exactly what I wanted.

DALTON BROWN

6/3/2025

We love hearing stories like yours—clear communication, quick results, and getting you exactly what you came in for! That’s the kind of fantastic experience we aim to provide every day. Thanks for trusting us to deliver!

Business Response

DECATUR, AL

Zitetreas R|2025 Chevrolet Trax

Confirmed Sales Customer

5/30/2025

Quick service excellent attitude very nice people made us feel good buying a new car thank you 😄

RON HARDIN

5/31/2025

We’re thrilled you felt welcomed and valued while buying your new car! A quick and cheerful experience is what we aim for every time—thank you for your trust and those great vibes!

Business Response

DECATUR, AL

Horace L|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/30/2025

Great service. Fast and friendly.

5/31/2025

Short, sweet, and spot on! Fast and friendly is the combo we’re proud to deliver every time. Thanks for noticing, and we can’t wait to welcome you back for more quick and cheerful visits!

Business Response

SOMERVILLE, AL

Ken L|2025 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

It was good. We made the mistake of going on the last day of the month, the team was really welcoming to us.

STUART TANKSLEY

6/3/2025

Thanks for braving the end-of-month rush—we know that can be hectic! We're glad our team made you feel right at home anyway. Next time, come early or late in the month and we’ll have the coffee waiting and the welcome just as warm!

Business Response

DOUBLE SPRINGS, AL

Joshua R|2024 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

I have had horrible service and have yet to bring my vehicle to your shop and have it fixed. This time I picked it up and it was much worse. This has been the worst car shop I have ever taken my vehicles to.

6/3/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

HARTSELLE, AL

David N|2018 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Other than 45 minutes after my appointment, everything else is good.

6/3/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ATHENS, AL

Darreisha P|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2025

This was my second vehicle purchased with Stuart and as always it was a pleasure!

STUART TANKSLEY

6/4/2025

Hi, we are so happy to read such a great review about Lynn Layton Chevrolet, INC.! If you're ever in need of more help, please let us know. Congratulations on your new vehicle!

Business Response

DECATUR, AL

Trent S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/3/2025

Great first time we'll be back

6/4/2025

Hi, we are very happy we could provide you with a positive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ELKMONT, AL

Bradley T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/4/2025

It was great!!

JAKE WADDELL

6/5/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

ATHENS, AL

Jerry C|2008 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2025

The service is great, clean, and fast, and the check out is also friendly , The people are the best!

6/5/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DECATUR, AL

Regina M|2025 Chevrolet Colorado

Confirmed Sales Customer

6/4/2025

Our salesman, Adam Shelton, was friendly and professional. We don't make hasty decisions and visited the dealership several times.He was always patient and never tried to push us to close the deal. Once we were ready to close the deal, everything went smoothly and quickly. We would definitely recommend Lynn Layton Chevrolet and Adam Shelton to friends and family .

ADAM SHELTON

6/5/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us. We truly appreciate your recommendation and look forward to serving you again in the future!

Business Response

VINEMONT, AL

Marshall W|2023 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Service was good

6/5/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

ARLEY, AL

Jacqueline E|2024 Chevrolet Trax

Confirmed Service Customer

6/8/2025

I came in early they took me right away and I didn’t have to wait long

6/9/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HUNTSVILLE, AL

Randell S|2014 Chevrolet Equinox

Confirmed Service Customer

6/8/2025

Well pleased with service.

6/9/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

DECATUR, AL

Sam V|2026 Chevrolet Equinox

Confirmed Sales Customer

6/9/2025

At 81 years old, my wife and I have worked with many salespeople over the years but none quite like Dalton Brown at Lynn Layton Chevrolet. When I asked him why we should buy from him, his response stopped me in my tracks: Well, maybe you shouldn’t until we find out what’s truly best for you and what you’re trying to accomplish, I can’t say that with honesty. That told me everything I needed to know. Dalton wasn’t there to sell us anything. He was there to guide us, listen, and help us make the right decision without pressure. By the end of it, we felt so at ease and respected, we knew if we didn’t buy from him, we’d be missing out on something special. A true gentleman. A fine young man. And without a doubt, the most professional salesman we’ve ever encountered.

DALTON BROWN

6/10/2025

Thank you for sharing your experience! We're so glad to hear that our staff made you feel respected, heard, and supported throughout the process. It's always our goal to provide honest guidance and a no-pressure environment, and we truly appreciate your trust in us.

Business Response

TOWN CREEK, AL

Scottlynetta F|2024 Chevrolet Colorado

Confirmed Service Customer

6/4/2025

Excellent experience - easy check in; comfortable waiting area; Wesley and the team were all very professional and responsive.

6/5/2025

Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

Business Response

HARVEST, AL

Aaron K|2017 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Mike Davis is a wonderful service advisor. He went above and beyond to make it a positive experience. He definitely needs to be recognized in a positive way for his dedication in helping customers.

6/5/2025

Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!

Business Response

DECATUR, AL

David C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/4/2025

Polite and timely service.

JAKE WADDELL

6/5/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

HARTSELLE, AL

Kenneth E|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

6/9/2025

Salesman was very knowledgeable and provided excellent customer service. No had sale tactics which we really appreciated. It is probably the first time ever that when we went to pay for the truck there were no add ons or unexpected items added to the bottom line. We are very pleased and would buy another vehicle and recommend this dealership and our salesman

DYLON BOZEMAN

6/10/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

GALLATIN, TN

Jeff D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/9/2025

No issues, everything done as requested

6/10/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DECATUR, AL

Corey C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2025

George did a great job as always of communicating through the process from start to finish of the repair

6/11/2025

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

DECATUR, AL

Ron M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

Awesome friendly service!

6/13/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HARTSELLE, AL

Kathy W|2019 Chevrolet Camaro

Confirmed Service Customer

6/11/2025

Everyone is always so polite and helpful. I have never had a bad experience when taking my car for service. They keep me in the loop when the service is being performed. Love Lynn Layton!

6/13/2025

Thank you for choosing Lynn Layton Chevrolet, INC. as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

LACEYS SPRING, AL

Anna W|2024 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/9/2025

We had a wonderful experience at Lynn Layton. Dylon was our salesman and he was wonderful! Everyone was kind, knowledgeable, and

DYLON BOZEMAN

6/10/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ATHENS, AL

Marshall T|2024 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

Drop our Equinox off at 8:05a on 6/9 for an oil change, tire rotation, & to check a rattle we’ve heard in the dash area since purchasing the vehicle. Called at 2:45 to see if vehicle was ready, was told “it’s on the rack now” arrived at 3:05 to pick vehicle up, sat in the lobby until 4:35(at that time service writer came to tell me it was ready) this is very poor management of a company the size of Lynn Layton. What I took away from this experience is Lynn Layton does not care about their customers.

6/11/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

MOULTON, AL

David C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/11/2025

Courteous prompt service to have a part switched out on a new vehicle we purchased.

6/13/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HARTSELLE, AL

James C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

george did what he said he would do. 100% trust worthy

6/14/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DECATUR, AL

James M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/14/2025

Pam Welford was really nice and very knowledgeable about the silverado

PAM 394 WELFORD

6/15/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MADISON, AL

Roger P|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/14/2025

It was a pleasure to deal our Salesman. He was knowledgeable, courteous, and professional. I would recommend Lynn Layton Chevrolet to everyone.

J 330 ALDRIDGE

6/15/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

OCALA, FL

Timothy H|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/14/2025

Excellent service

STUART TANKSLEY

6/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Virginia W|2023 Chevrolet Traverse

Confirmed Service Customer

6/11/2025

Mike was very helpful and everyone's always attentive to each customer.

6/13/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Eric B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

Overall a really great experience. Paul warmly welcomed us when we walked in and got us set up with Joel. Joel should teach a masters class on selling a vehicle. The man is a true Subject Matter Expert! Cool hand Rusty got us through paperwork quickly and with little stress. Delivery was a breeze. The truck was clean, gassed, and ready to roll.

JOEL CESSA

6/13/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

NEW MARKET, AL

Charles R|2025 Chevrolet Traverse

Confirmed Sales Customer

6/11/2025

Travis was the best. Super helpful and was very thorough during the entire process. He knew all of the answers to my questions and responded in a timely manner. Next time I am in the market for a new Chevrolet, Travis and Lynn Layton will be my first call!

TRAVIS REED

6/13/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

COLUMBIA, TN

Kelly A|2024 Chevrolet Blazer

Confirmed Service Customer

6/15/2025

It took 25 days to complete my vehicle repair. Communication with the service department was extremely poor. I had to call to receive updates. I repeatedly left messages with the service rep that were not returned. I never received a loaner vehicle during the extended repair.

6/16/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MADISON, AL

Destiny H|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

From start to finish my experience at this dealership was top notch. My sales person Joel Cess made the entire process super simple and painless. I have put off buying a new vehicle for a long time because of how aggravating my previous experience with other dealerships have been but I will definitely be recommending this dealership & Joel to all my friends and family as well as I myself will continue to purchase from Lynn Layton !

JOEL CESSA

6/17/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly your recommendation and look forward to serving you again!

Business Response

NEW HOPE, AL

John C|2022 Chevrolet Traverse

Confirmed Service Customer

6/18/2025

Adam Shelton and George took very good care of us. We have bought five vehicles from Lynn Layton and will continue to recommend them.

6/19/2025

Five vehicles and counting—thank you for your incredible loyalty! We're so happy that Adam and George took such great care of you once again. Recommendations like yours are the highest form of praise. We’ll be here when you're ready for number six!

Business Response

SCOTTSBORO, AL

Matthew T|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/15/2025

Pam is great and easy to work with.

PAM 394 WELFORD

6/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ARLINGTON, TN

David B|2024 Chevrolet Colorado

Confirmed Service Customer

6/16/2025

Excellent experience highly recommended

6/17/2025

We're so glad we could provide you with a positive experience! Your recommendation means a lot to us, and we're thrilled to have earned it. Have a wonderful day!

Business Response

DECATUR, AL

Aaron J|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/18/2025

Travis is great

TRAVIS REED

6/19/2025

Thank you for the shoutout—Travis truly is great! His dedication and care never go unnoticed, and we’re glad he made a strong impression. We’ll keep the excellence coming, one visit at a time!

Business Response

DECATUR, AL

Deborah H|2026 Chevrolet Equinox

Confirmed Sales Customer

6/18/2025

Salesman did a fantastic job. Above and beyond. Satisfied with everything.

JAKE BOYLES

6/19/2025

Fantastic to hear your salesman went above and beyond! Your satisfaction means everything to us. Thanks for trusting us with your vehicle needs—we’re here whenever you need us next!

Business Response

ATHENS, AL

Jason O|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/18/2025

Jamie was very professional and made the buying experience very easy.

J 330 ALDRIDGE

6/19/2025

Thank you for recognizing Jamie’s professionalism! We’re thrilled to hear your buying experience was smooth and easy. When car shopping feels effortless, we know we’re doing something right. Here's to simple steps and exciting keys!

Business Response

FLORENCE, AL

Stacey G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2025

Pam was great in assisting me with my new car purchase

PAM 394 WELFORD

6/20/2025

Pam will be so happy to hear your praise! We’re delighted she made your car purchase smooth and enjoyable. Here’s to a great new ride—and a great start to your journey with it!

Business Response

DECATUR, AL

Charles A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/20/2025

Process very easy. Salesperson did an excellent job. Will be back.

BRENT 359 WARNER

6/21/2025

We’re so glad to hear the process was easy and that your salesperson did such an excellent job! Making your visit seamless and enjoyable is exactly what we aim for. Looking forward to seeing you again—next time, let’s make it even better!

Business Response

DECATUR, AL

John Q|1999 Chevrolet Corvette

Confirmed Service Customer

6/20/2025

I was able to get my service done, without an appointment. And the wait time was good.

6/21/2025

No appointment? No problem! We’re happy we could fit you in and keep the wait time reasonable. Thanks for your trust—and don’t hesitate to swing by again, with or without an appointment!

Business Response

DOUBLE SPRINGS, AL

Dennis H|2020 GMC 1500 Sierra

Confirmed Service Customer

6/20/2025

George in the service department is the best.

6/21/2025

George is a service legend, and we’re lucky to have him! We’re so glad he gave you an experience worth talking about. Thanks for recognizing his effort—we can’t wait to welcome you back for your next visit!

Business Response

TRAFFORD, AL

Billy C|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

6/18/2025

Adam Shelton treated us like family. I truly appreciate his down-home approach.

ADAM SHELTON

6/19/2025

Adam’s family-like approach really sets the tone, doesn’t it? We’re so glad you felt that genuine care during your visit. Thank you for recognizing his down-home style—it’s part of what makes us feel like one big community here. Come back anytime!

Business Response

ATHENS, AL

Lacey C|2025 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Very friendly and fast. We was in and out in no time.

6/21/2025

We love hearing that your visit was friendly, fast, and efficient! Getting you in and out without a hitch is what we aim for. Thanks for stopping by—we’ll be ready to do it all again next time, just as smoothly!

Business Response

TRINITY, AL

James A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

Very pleased with service. George did a great job in getting me in and out with the new tires.

6/23/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HARTSELLE, AL

William C|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/23/2025

Dalton was awesome! Couldn’t ask for a better buying experience.

DALTON BROWN

6/24/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MERIDIANVILLE, AL

Charles M|2025 Chevrolet Colorado

Confirmed Service Customer

6/23/2025

My vehicle service was done as promised. I didn't have any complaints or issues; everyone performed in a professional and courteous manner. I was told to bring my vehicle in at 10:30, which I did. I left the dealership for a couple of hours. Upon my return, the work had been completed. I picked up my truck, and everything was finished as promised.

6/24/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Alphonso O|2017 Chevrolet Colorado

Confirmed Service Customer

6/23/2025

Always do a great job I have no complaints thank you so much for your service. 🙂

6/24/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Sharles B|2025 Chevrolet Trax

Confirmed Sales Customer

6/24/2025

Couldn’t have asked for a better sales person than Jeff in

JEFFREY 368 RIPPEN

6/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

Michael S|2022 Chevrolet Colorado

Confirmed Service Customer

6/24/2025

No issues to speak of

6/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

Michael K|2025 Chevrolet Colorado

Confirmed Sales Customer

6/25/2025

I would like to start with I love my Colorado and so does everybody else. Brent is a great salesman . I got it at a good price and they gave a reasonable offer for my trade. I appreciate the deal you gave me it was great doing business with you , thank you

BRENT DAVIS

6/26/2025

We’re so happy to hear how much you love your Colorado—and that Brent made the buying experience such a positive one! It’s great to know you got a fair deal and left with a vehicle that turns heads. Thank you for doing business with us—it was our pleasure from start to finish!

Business Response

VENETIA, PA

Richard W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/22/2025

Great experience and fast service, thank you.

6/23/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FALKVILLE, AL

Jonathan H|2025 Chevrolet Colorado

Confirmed Sales Customer

6/23/2025

Exactly what I wanted. Reasonable deal. No pressure. Answered all of my questions. Very helpful.

JAKE BOYLES

6/24/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

DECATUR, AL

Christian M|2024 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

6/23/2025

Great

JAKE WADDELL

6/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FAYETTEVILLE, TN

Daniel C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/23/2025

I am a repeat customer of Lynn Layton Chevrolet and once again they made the purchase process effortless and I am enjoying my new Silverado very much.

ADAM SHELTON

6/24/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

DECATUR, AL

Kendon T|2025 Chevrolet Suburban

Confirmed Sales Customer

6/24/2025

Not much to say when you keep going back to them to get vehicles. Think this was our 5th one from them in the past 12 years, so that should say enough. Excellent staff in every position. Jamie & Mr Layton has always taken care of us, no matter the situation.

J 330 ALDRIDGE

6/25/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

MADISON, AL

Brandi S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Great

JEFFREY 368 RIPPEN

6/26/2025

Short, sweet, and wonderful—thank you! We're glad you had a great experience, and we’re looking forward to making the next one even better. Sometimes, a single word says it all—and “great” made our day!

Business Response

FALKVILLE, AL

David C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Dean the sales man was awesome, very informative and ensures a positive customer experience

JAMES MCCANN

6/26/2025

We’re thrilled to hear Dean made such a great impression! His informative and positive approach is exactly what we aim to deliver with every visit. Thanks for sharing your experience—Dean will be ready to make your next one just as awesome!

Business Response

TRINITY, AL

Michael T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/26/2025

The 7500 mile service was very good but the Windshield Washer Fluid Low fault indication wasn't corrected. I had to contact them to insure a part would be ordered. I had a part that was ordered during my last service and I was not notified that it was available for install until I asked about after this service was completed.

6/27/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MADISON, AL

Charles R|2025 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

George Swann seemed to be a sessoned, experienced, and very knowledgeable about GM Service work. He listened and was very attentive to my concerns. Thank you George and all the guys in shop area.

6/27/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

DECATUR, AL

Casey C|2023 Chevrolet Traverse

Confirmed Service Customer

6/26/2025

My service is always quick, and everyone is super nice.

6/27/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

ELKMONT, AL

Roger G|2024 Chevrolet Suburban 1500

Confirmed Sales Customer

6/26/2025

Very friendly, welcoming and knowledgeable. Our salesman was Adam Shelton and just has to be the best that Lynn Layton has.

ADAM SHELTON

6/27/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

LAFAYETTE, TN

Bobby B|2024 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

Nice people to deal with. In and out in a reasonable time

6/27/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

DECATUR, AL

Scott S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/26/2025

The service department did everything that needed to be done. However I am still having problems with my trailer brake module disabling the brakes on my RV while towing it. There is a service bulletin out on this problem that needs to be addressed.

6/27/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FALKVILLE, AL

Mary R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

Great experience. They got me in and out quickly with great customer service. Thank you.

6/28/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ATHENS, AL

Mike K|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/27/2025

Everyone that I dealt with welcomed me with a smile and great attitude. Went above and beyond to make every part of the process smooth and stress free. Highly appreciated.

HOUSE

6/28/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MUSCLE SHOALS, AL

Tim M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/26/2025

Wonderful to work with

JAKE BOYLES

6/27/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ALICEVILLE, AL

Henry Y|2020 Chevrolet Impala

Confirmed Service Customer

6/27/2025

Took my 2020 Impala in for a much needed service. Was met promptly by George who wrote up my service ticket. He told me he'd get with me if any issue came up. They found my battery was leaking, George contacted me and I told him to replace it...... George brought me the ticket and key fob about 45 minutes later. Great Service, excellent staff and Dealership.......

6/28/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

GURLEY, AL

Priscilla L|2025 Chevrolet Trax

Confirmed Sales Customer

6/27/2025

Very good service. Great attitude. Good pricing. Attention to our needs.

TRAVIS REED

6/28/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

CULLMAN, AL

Allan B|2025 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/27/2025

Absolutely first rate Gregg and Wesley did a great job

6/28/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LEEDS, AL

Jeremy F|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/28/2025

George and the service department did an outstanding job

6/29/2025

We’re thrilled to hear George and the service department delivered outstanding care! Teamwork and attention to detail are what drive our success, and we’re grateful you noticed. Come see us again—we’re always ready to go the extra mile for you!

Business Response

Decatur, AL

Phillip B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/28/2025

Fast oil change.

6/29/2025

Thank you for the quick shoutout! Fast oil changes are one of our favorite ways to keep your day moving. We’re here to help you stay on schedule, one smooth stop at a time!

Business Response

ATHENS, AL

Yoseth G|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

Si confían en el cliente deje que se lleve el auto, y si no va a ver confianza simplemente decir trae el resto de los requisitos para seguir Avanzando del resto bien el vendedor excelente 100 estrella para e vendedor

JOEL CESSA

7/1/2025

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.

Business Response

HUNTSVILLE, AL

Eric K|2025 Chevrolet Corvette

Confirmed Sales Customer

6/30/2025

Ron Hardin did an excellent job and wasn't pushy.

RON HARDIN

7/1/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

TRINITY, AL

Regina M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/30/2025

Ron Hardin was an excellent salesman. He has been working on our Loan for weeks now due to a car accident and waiting on the insurance company to pay. He went above and beyond to help get this loan moving. He is always kind and explains things very well

RON HARDIN

7/1/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DECATUR, AL

Michael B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/1/2025

The transmission issue was addressed pretty quickly, and the vehicle is still under warranty. I have a feeling they expedited the repair the first time since they weren’t able to offer a loaner vehicle while the truck was in the shop. Unfortunately, the problem came back the very next day, so the truck is now back at the dealership. They did provide me with a loaner this time, but to be honest, it was one of the dirtiest vehicles I’ve ever stepped into.

7/2/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

DECATUR, AL

Steven S|2024 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/1/2025

Pam did a great job! She listened and got us everything we asked for.

PAM 394 WELFORD

7/2/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HORTON, AL

Corey C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

Friendly and fast. Everyone did a great job!

TRAVIS REED

7/3/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NORTHPORT, AL

Cody T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2025

Jake Boyles was great to work with as well as Paul

JAKE BOYLES

7/3/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

TRINITY, AL

Coby D|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2025

Awesome experience

ADAM SHELTON

7/3/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WHITWELL, TN

Jacob R|2018 Chevrolet Suburban

Confirmed Service Customer

7/2/2025

Great as usual. Professional staff that are quick and helpful.

7/3/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HARTSELLE, AL

Bruce R|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2025

Stuart Tanksley did an awesome job! He made the entire process a dream. We made contact with Stuart on Friday and asked if he had our vehicle in stock. On Monday, he contacted me with the status of the vehicle. He organized the whole deal with two trade ins. The entire process for signing the appropriate paperwork took less than an hour. We had an amazing experience from start to finish. Even Jeff Layton came out to spend a few minutes with us during the buying process.

STUART TANKSLEY

7/3/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HELENA, AL

William W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/28/2025

Completed my request with no issues.

6/29/2025

We’re happy to hear that everything went smoothly with your request—no hassle, no hiccups, just how it should be! Thanks for choosing us. We’ll be here to make it just as easy the next time around—simplicity done right!

Business Response

HARTSELLE, AL

Virginia W|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

Excellent customer service. Great selection of vehicles marked at affordable prices. Jamie, my salesman, was awesome, informative, and went above and beyond to make my buying process smooth.

J 330 ALDRIDGE

7/1/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DECATUR, AL

Ryan M|2021 Chevrolet Tahoe

Confirmed Service Customer

7/1/2025

Mike was great. Made an appt and dropped off car. Took tech over a week to evaluate it and then another three weeks just to replace two hoses. Understand this is likely just being understaffed but being told of this so we could have planned ahead and rented a car would have been helpful or taken it to another repair shop. Unfortunately won’t be using you all again for service and hope this helps to inform customers of the time frame they can expect.

7/2/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

FALKVILLE, AL

Freddie V|2019 Chevrolet Colorado

Confirmed Service Customer

7/2/2025

Another great experience.

7/3/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

David J|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/3/2025

Fast friendly service. Very efficient

7/4/2025

We love hearing words like fast, friendly, and efficient! That’s exactly what we strive for in every service appointment. Here’s to visits that respect your time and deliver on every promise!

Business Response

HUNTSVILE, AL

Monica C|2024 Chevrolet Tahoe

Confirmed Service Customer

7/3/2025

George Swann is always very professional and tries to get my service done as quickly and efficiently as possible and I appreciate that.

7/4/2025

George will be thrilled to hear this! He takes great pride in being prompt and professional, and we’re so glad you feel the difference. Here’s to service that’s always efficient and built on trust!

Business Response

HARTSELLE, AL

Richard T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2025

Good

7/4/2025

Short and to the point—thank you! We’ll continue striving to make every experience a good one... or even better. Here’s to always earning that next thumbs-up!

Business Response

HARTSELLE, AL

Jeffrey P|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2025

great people, always fast, friendly and professional big shout out to service manager George he always gets it done !!!!

7/3/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Kent G|2023 Chevrolet Colorado

Confirmed Service Customer

7/2/2025

Had an appointment on 6-23-25 for 2:00 I arrived at 1:30 and checked truck in. Wife pick me up and we ran several errands. Came back at 4:50 and truck was still setting where I left it in parking lot. Talked to Mike and he put truck in fenced lot. On 6-25-25 was told radio to backup camera was not working and needed a new radio. Picked up truck morning of 6-26-25 at 8:00 AM Did not backup until the next morning and camera was working. Called Mike and left a message that it was working. Since we have a 1 1/2 year left on warranty I am willing to see how it works.

7/3/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

MOULTON, AL

Mike M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

The dealership is second to none when it comes to customer satisfaction. An excellent place to purchase your next automobile.

AMY HERNDON

7/4/2025

Thank you for such high praise! Customer satisfaction is at the heart of everything we do, and we're honored to be your go-to dealership. Here’s to setting the standard—and exceeding it!

Business Response

FALKVILLE, AL

Ashley S|2024 Chevrolet Colorado

Confirmed Service Customer

7/3/2025

It was a lot faster than the first time I had my oil changed which I greatly appreciate, everyone was very friendly.

7/4/2025

We’re so glad to hear this oil change was quicker than your last—thank you for noticing the improvement! Friendly service with better timing? That’s our kind of progress. Here’s to even smoother visits down the road!

Business Response

DECATUR, AL

Tyler D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/4/2025

Quick service and was polite

7/6/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MOULTON, AL

Jennifer C|2022 Chevrolet Blazer

Confirmed Service Customer

7/4/2025

Very happy with the service my car received. Everyone I interacted with was helpful and professional.

7/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILLE, AL

Nicholas R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/7/2025

Service was helpful, took care of me without an appointment.

7/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Best wishes, Lynn Layton Chevrolet, INC.

Business Response

MADISON, AL

James A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

Everything about the deal went really well

BRENT 359 WARNER

7/4/2025

We’re glad everything about your deal went off without a hitch! That’s the kind of seamless experience we aim to deliver. Here’s to a smooth ride both in and out of the dealership!

Business Response

PULASKI, TN

Maurice T|2022 Chevrolet Equinox

Confirmed Service Customer

7/5/2025

Out of all the dealerships in Alabama Lynn Layton Chevrolet is the best of the best! hands down. I have never been disappointed and will keep recommending Lynn Layton Chevrolet to everyone.

7/6/2025

Wow—what an incredible compliment! We're honored to be your go-to dealership in Alabama and truly grateful for your continued trust and recommendations. Hearing that we've never let you down means the world to our team. We'll keep working hard to stay the best of the best—see you again whenever you're ready for your next visit!

Business Response

MADISON, AL

James B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/7/2025

I have always had excellent service from the service department. They have been extremely nice and willing to help.

7/8/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Darryl F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/8/2025

Went smooth

BRENT 359 WARNER

7/10/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HARTSELLE, AL

John S|2019 Chevrolet Colorado

Confirmed Service Customer

7/10/2025

I had an appt at 9:00 and didn't get out of there until 11:05 for an oil change only. I specifically wanted the morning to get out early. Why schedule if it doesn't happen at that time you requested? I am very satisfied with the quality of work. Was it overbooked that day?

7/11/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, AL

Cathy M|2022 Chevrolet Blazer

Confirmed Service Customer

7/15/2025

Car was in the shop and we got a call to pick it up and before we got home it started doing the same thing that it was put in the shop first. We usually have excellent service there… I guess it’s just a fluke.

7/16/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OWENS CROSS ROADS, AL

Ann R|2025 Chevrolet Corvette

Confirmed Sales Customer

7/18/2025

Dylon was very good at communicating with us and making this purchase very smooth from start to finish! We had to travel 6 hours to pick up the vehicle, but the Corvette C8 in the Rapid Blue seat my husband had been searching for.

DYLON BOZEMAN

7/19/2025

We’re so happy to hear Dylon made the process smooth and worth the 6-hour drive! It’s especially exciting knowing you found the exact Corvette C8 in Rapid Blue that your husband had been dreaming of. When a perfect car meets a seamless purchase, the miles traveled fade into the background—and the adventure begins.

Business Response

SOUTHPORT, FL

Doug V|2022 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Very prompt not a very long wait.

7/10/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HARTSELLE, AL

Mary H|2021 Chevrolet Traverse

Confirmed Service Customer

7/9/2025

Prompt service with kind and caring employees

7/10/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HARTSELLE, AL

Joel M|2019 Chevrolet Colorado

Confirmed Service Customer

7/18/2025

Walk in - oil change, tire rotation & balance. Overall very satisfied.

7/19/2025

We appreciate you stopping in for your oil change, tire rotation, and balance—it’s great to hear you were very satisfied with the service! Walk-ins can sometimes be unpredictable, so we’re happy we could make your visit smooth and timely. Keeping things simple and satisfying—that’s how we roll.

Business Response

SOMERVILLE, AL

William D|2023 Chevrolet Traverse

Confirmed Service Customer

7/18/2025

Good experience! Walk up oil change, in and out in a timely fashion.

7/19/2025

We’re glad to hear your walk-in oil change went quickly and efficiently! No frills, no hassle—just prompt service to keep you moving. When time is short and expectations are high, we aim to deliver with speed and a smile.

Business Response

DECATUR, AL

Charles Or S|2012 Chevrolet Impala

Confirmed Service Customer

7/19/2025

Always good service and not much higher in price than quick chage oil stores, Layton rotates tires and checks filters and fluid levels also at same cost. Never had a complaint for their service.

7/22/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

FALKVILLE, AL

Henry Y|2025 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Lynn Layton Chevrolet is absolutely the Best Dealership I've ever dealt with and over my 83 years ive dealt with a lot. I took one of my cars in for service and after being told they would need to order a part to fix my car, Ray Hawkins, Used Car Manager and appraiser loaned me a 2024 Equinox to drive while waiting for my car to be serviced. After getting home, I took my wife out to eat in the Equinox and discovedcshe could get in andvout of it much easier than my 2020 Impala. After driving it several days I decided to trade my Impala for a new Equinox. Working with Ben Armstrong, Sales Manager, Brent Warner, Salesman and Ray Hawkins, we worked out a trade for a new 2025 Equinox. They made the trade because they had a great selection of Equinox's to select from, worked a lease vs buy option then trade for my Impala. Ben, Ray and Brent all made my purchase of my new 2025 Equinox enjoyable and why I have bought multiple vehicles from Lynn Layton Chevrolet. As stated above, its the Best Dealership I've ever dealt with and its due to the Great people working there in Sales, Parts and Service. Thanks to all involved for making my purchase such a pleasure.

BRENT 359 WARNER

7/25/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

GURLEY, AL

Michael R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/21/2025

Adam and the finance team were easy to work with. They were very knowledgeable about the products they sell.

ADAM SHELTON

7/22/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HUNTSVILLE, AL

Stephen A|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/22/2025

Great selection of trucks. Jeff Layton always has the best deals and the sales team, this time Dean McCann met all my expectations. Love the new High Country 2500. Ami spent all the time required to set up the controls and onStar. Thank you all

JAMES MCCANN

7/23/2025

What a fantastic review—thank you! We’re thrilled Jeff, Dean, and Ami all came together to exceed your expectations, and we’re just as excited about your new High Country 2500 as you are. From finding the right truck to customizing every feature, we love delivering a full-circle experience worth celebrating!

Business Response

DECATUR, AL

Kenneth T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/23/2025

They were very nice 👍

JAKE BOYLES

7/25/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Roger R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/24/2025

Very good service

7/25/2025

Thank you for the compliment! Providing very good service is our goal each and every day, and hearing it directly from you is the best reward we could ask for.

Business Response

DECATUR, AL

Glyndia M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2025

I was treated with courtesy. The salesman was helpful explaining all the features of the vehicle that I was considering to buy. I was pleased with my experience.

RON HARDIN

7/26/2025

Thank you for the kind words! We’re so glad you were treated with the respect you deserve and that our salesperson took the time to make everything clear. Buying a car should feel exciting, not overwhelming—and it’s great to know your experience was just that.

Business Response

HARTSELLE, AL

Hyunjin P|2025 Chevrolet Silverado EV

Confirmed Service Customer

7/25/2025

Subject: Formal Complaint Regarding Poor Service Experience at Lynn Layton Chevrolet – OnStar Module Replacement To Whom It May Concern, I am writing to formally express my disappointment with the service I recently received at Lynn Layton Chevrolet’s Service Department regarding the replacement of the OnStar module in my vehicle. On June 6, 2025, I visited the dealership due to my vehicle’s WiFi hotspot not functioning for over a week. I was assisted by Wesley, a service manager, who kindly explained that the OnStar module needed replacement but was currently on back order. He told me I would be contacted once the part became available and that it might take a few weeks. However, I received no updates for nearly two months, and by July 23, I still hadn’t heard anything. I called the service center myself on July 24 and asked for Wesley. He apologized and claimed he had mistakenly failed to contact me. While I understand mistakes can happen, I find it unacceptable that no follow-up was attempted by phone, email, or even text—especially when all contact information had been provided. I scheduled a service appointment for the next day, July 25, and dropped off my vehicle at approximately 7:30 AM. Wesley told me it would take about half a day to complete the service. I used the dealership’s ride service to return to work and waited for a call. Just before lunchtime, I was informed that the service was complete and that I should return using the ride service to pick up the vehicle. When I arrived, Wesley was on a phone call. Without saying anything, he briefly gestured with his hand to the right, which I interpreted as an instruction to wait in the lounge. Based on my previous experiences with other dealerships, where a service advisor usually hands over the keys and reviews the work done, I expected the same here. So, I waited—for over an hour, skipping lunch—before realizing no one was going to follow up. Eventually, I approached another employee to ask where Wesley was and how to retrieve my vehicle. I was told he was on lunch break and that I should go to the cashier to collect my keys. At no point was I given clear instructions, nor was I provided any explanation of what was done to the vehicle. The lack of communication was extremely frustrating and unprofessional. To summarize: I waited nearly two months with no contact about the back-ordered part. I had to initiate the call myself to resume service. On the day of service, I was left waiting without guidance or explanation, and had to track down my vehicle on my own. No walk-through or summary of the service was ever provided. I did not purchase more than $70,000 Chevrolet vehicle to receive such dismissive and disorganized service. I expect better communication, accountability, and customer care from a GM-certified dealership. I strongly urge GM and Lynn Layton Chevrolet to: Review and improve customer communication and follow-up processes. Provide proper service handoff procedures to ensure clarity at vehicle pick-up. Retrain employees on customer experience expectations—especially around responsiveness and professionalism. Please acknowledge receipt of this complaint and inform me of the corrective actions being taken. Sincerely, Hyun Jin Park 256-308-6054 / continental770803@gmail.com 2025 Silverado EV

7/30/2025

Our team has acknowledged this review.

Business Response

MADISON, AL

Kenneth T|2023 Chevrolet Corvette

Confirmed Service Customer

7/27/2025

Once again, the service dept at Lynn Layton has come through to exceed my expectations. Wes the service advisor and Jeff the service manager were both amazing to work with to resolve a time sensitive, warranty impacting, service maintenance item on my C8 Corvette. Kudos to them both for working with me and making everything right!

7/28/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DECATUR, AL

Tracy R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/28/2025

Great people who went above and beyond!!

AMY HERNDON

7/30/2025

Hi there! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

Ashley V|2025 Chevrolet Trax

Confirmed Sales Customer

7/28/2025

I had an exceptional experience. I could not possibly be happier

JEFFREY 368 RIPPEN

7/30/2025

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Leonard R|2016 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

Good service

7/29/2025

Hi, we are so pleased you enjoyed your visit to Lynn Layton Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Frank B|2025 Chevrolet Colorado

Confirmed Sales Customer

7/28/2025

I hope Dalton sells cars for another 30 years!! He was so helpful during the buying process. We will definitely contact him for our next purchase!

DALTON BROWN

7/29/2025

Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience. Congratulations on your new vehicle, Frank! We look forward to helping again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

HUNTSVILLE, AL

David B|2024 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

Everybody did a wonderful job thank you

7/29/2025

Hi there, thank you so much for your positive comments about Lynn Layton Chevrolet, INC.! We hope you have a great day!

Business Response

DECATUR, AL

Gordon A|2020 Chevrolet Impala

Confirmed Service Customer

7/30/2025

Dropped off dad's car at 7am for a 9am oil change. They called at 9:30 am saying it's done. I picked up at 4pm with no issues.

7/31/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Brooke C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/30/2025

Travis is breat

TRAVIS REED

7/31/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DANVILLE, AL

Charles B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/24/2025

Amy Herndon was very welcoming and very helpful. She made the whole experience good.

AMY HERNDON

7/25/2025

Amy's warmth and helpfulness truly shine through in your words—thank you! We’re proud to have her as part of our team, and even prouder that she helped make your visit such a good one.

Business Response

HUNTSVILLE, AL

Greg G|2022 Chevrolet Tahoe

Confirmed Service Customer

7/25/2025

Brought the car in for issues with the transmission and was told they didn't know when the part would be here, could be 6 weeks or 6 months. And all repairs were under warranty for a vehicle with only 33,000 miles purchased from Lynn Layton. We were never offered a loaner vehivcle and finally gave up and started looking for a new vehicle after 6 weeks.

7/26/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HARTSELLE, AL

Fred G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/25/2025

Great leasing experience. Really enjoyed working with Dylon. He's very professional and honest.

DYLON BOZEMAN

7/26/2025

Thanks so much for your kind words about Dylon! A smooth and honest leasing experience is what we aim for, and it’s great to know Dylon delivered it with professionalism and care. We hope your new ride brings as much satisfaction as your experience did.

Business Response

HUNTSVILLE, AL

Lemuel C|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/28/2025

Kind & friendly. Great salesman

RON HARDIN

7/30/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

PRICEVILLE, AL

Toby H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/28/2025

There are other dealerships that are okay or good. Lynn Layton Chevrolet is one step above - they are great! George understands that some customers are looking to get their vehicle serviced and get back to work. He delivers the best in service for his customers. Thank you, Lynn Layton staff!

7/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

William D|2023 Chevrolet Traverse

Confirmed Service Customer

7/28/2025

Everything went well as usual! Appreciate the folks in the service department. Warranty issues was taken care of with no problems.

7/29/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Christopher B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/30/2025

Great started early ended early.

7/31/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MUSCLE SHOALS, AL

Robert D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/30/2025

Jake, our salesman was great. Very professional and answered all our questions.

JAKE BOYLES

7/31/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

ATHENS, AL

Johnnie C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/1/2025

Jake is a great salesperson. Very knowledgeable on any question I asked.

8/2/2025

Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!

Business Response

KILLEN, AL

Jennifer T|2019 GMC Yukon

Confirmed Service Customer

8/4/2025

George took great care of me! I would suggest that entry into the service area be maintained a little better. The day I visited and in the past, there have been vehicles at the entry parked crooked and blocking other vehicles from entering using the second lane.

8/5/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MADISON, AL

Bill E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2025

Great service

8/5/2025

Short, sweet, and much appreciated—thank you! We love hearing that you had a great experience, and we’ll be ready to deliver the same high standard next time you stop by.

Business Response

DECATUR, AL

Mike W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/10/2025

Always keeps me well informed and answers all my questions.

8/11/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

William P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/11/2025

Pleasant experience due the buying process

HOUSE

8/12/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

TRINITY, AL

Diana K|2020 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Good service as always.

8/12/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

TRINITY, AL

Kevin R|2025 Chevrolet Trax

Confirmed Sales Customer

8/11/2025

Salesman was very helpful

BRENT DAVIS

8/12/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DANVILLE, AL

Susan E|2021 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Excellent service. Completed work in a timely manner.

8/12/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Steven G|2019 Chevrolet Tahoe

Confirmed Service Customer

7/31/2025

Courteous personality. Listened to requests. Completed service in a timely manner.

8/1/2025

Thank you for noticing the thoughtful service—we believe a courteous ear and timely execution go hand in hand. It's not just about fixing a vehicle, it’s about showing respect at every step of the way.

Business Response

DECATUR, AL

Lindsey H|2025 Chevrolet Suburban

Confirmed Sales Customer

8/1/2025

This is the second vehicle we’ve purchase from Lynn Layton Chevrolet. It is our go to place. Everyone is always top notch there.

JAKE BOYLES

8/2/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HUNTSVILLE, AL

Ed S|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/11/2025

Jamie very pleasant and easy to deal With

J 330 ALDRIDGE

8/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

HILLSBORO, AL

Mary H|2023 Chevrolet Equinox

Confirmed Service Customer

8/12/2025

Employees and very friendly and courteous

8/13/2025

We’re so glad our team made a friendly and courteous impression! Providing welcoming service is always our priority, and we can’t wait to make every future visit just as enjoyable—we’re here for you anytime you need us.

Business Response

ATHENS, AL

Adam B|2024 Chevrolet Express Cargo Van

Confirmed Sales Customer

8/13/2025

Fast friendly knowledgeable service

ADAM SHELTON

8/14/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CULLMAN, AL

Talisa S|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

Very friendly, very good with getting what I wanted.. I give them all a 5 star

RON HARDIN

8/14/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CULLMAN, AL

Joseph S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/13/2025

Our sales person Travis did a great job accommodating to our price range and helping us find the perfect vehicle. I absolutely love my new car!

TRAVIS REED

8/14/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

GREENWOOD SPRINGS, MS

Damian C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2025

Was there 2 weeks after my appointment date. When I picked up didn’t even get out of the parking lot and it died on me. They didn’t even drive it after the repair or it would have been noticeable because the charge pipe was off. I have used y’all a lot and recommend yall alot but after this visit I will be hesitant to drink anything back to yall.

8/15/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

ATHENS, AL

Shelia B|2015 Chevrolet Traverse

Confirmed Service Customer

8/11/2025

Went in to have a diagnostic done on my engine because there is a slight hesitation periodically. Came out with an oil change when I had just had one done 2 weeks prior.

8/12/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TRINITY, AL

Bobby L|2019 Chevrolet Equinox

Confirmed Service Customer

8/12/2025

Very great service and everyone was nice 👍

8/13/2025

We appreciate your kind words! It’s always our goal to provide great service with a friendly touch, and we’re so glad you felt that during your visit. We look forward to seeing you again soon!

Business Response

HARTSELLE, AL

David K|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/12/2025

It was a smooth easy transaction. They even delivered to my front door.

BRENT 359 WARNER

8/13/2025

We’re delighted your transaction was smooth and convenient! Delivering to your front door and making the process easy is exactly what we strive for, and we can’t wait to provide the same great service next time—wishing you a fantastic day!

Business Response

SPANISH FORT, AL

Fred K|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

People were friendly.helpful. and professional.I am disappointed that GM does not provide a handbook that explains the various tabs.controls.etc. It's like learning to drive all over again! No fault of your dealership.

BRENT 359 WARNER

8/16/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MADISON, AL

Kenneth O|2021 Chevrolet Colorado

Confirmed Service Customer

8/15/2025

This service was for an oil change and tire rotation. For some unknown reason the service desk lost my appointment record, but they took me anyway (which was appreciated but also annoying). The wait time was excessive (over 2 hours). The long wait time (and this wasn’t the only time I’ve experienced this) is making me consider taking my business elsewhere.

8/16/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MADISON, AL

Corey F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/18/2025

Great customer service and easy to work with!

JOEL CESSA

8/20/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LOGAN, AL

Kathy N|2022 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

No hassle and quick service.

8/20/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Chris W|2024 Chevrolet Colorado

Confirmed Sales Customer

8/20/2025

Jake was great about working with me on the deal on the truck and keeping in contact with me about what was in stock when he knew I was looking

JAKE BOYLES

8/22/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DOUBLE SPRINGS, AL

James A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Great Service

8/22/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HARTSELLE, AL

Christopher N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2025

Had a scheduled oil change for 3:00 did not get truck pulled back till 3:45

8/22/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MOULTON, AL

Jerry C|2008 Chevrolet Trailblazer

Confirmed Service Customer

8/21/2025

Mike Adams got me in and out in no time and the service dept. was fast and clean. The wait with hot coffee and cold water makes it good.

8/22/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Tammy V|2021 Chevrolet Colorado

Confirmed Service Customer

8/21/2025

Very friendly staff and professional

8/22/2025

Hi, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

MOULTON, AL

Judy T|2018 Chevrolet Traverse

Confirmed Service Customer

8/23/2025

We were well satisfied with the service on our Traverse.

8/24/2025

Wow, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

Business Response

SPRUCE PINE, AL

Charles P|2022 Chevrolet Colorado

Confirmed Service Customer

8/23/2025

Price a A LOT MORE THAN I WAS TOLD IT WOULD BE

8/24/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

FALKVILLE, AL

Terry R|2024 Chevrolet Blazer

Confirmed Service Customer

8/23/2025

Service department takes great care of my blazer

8/24/2025

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

HAZEL GREEN, AL

Simeon B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/23/2025

Had an appointment to change oil at 1300, got out around 1500. Had numerous walk ins but still managed to get me out without to much waiting.

8/24/2025

Simeon Beaty, thanks again for taking the time to leave us this information about your recent visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MADISON, AL

Darrell P|2019 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

George is very efficient and thorough

8/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

SOMERVILLE, AL

Victor M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/15/2025

Brent was very helpful and I would call him again

BRENT DAVIS

8/16/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

GURLEY, AL

Randy W|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/15/2025

Ok

8/16/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CULLMAN, AL

Brandon J|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/18/2025

Great like always

8/20/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DECATUR, AL

Joel S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2025

Great Customer Service!

8/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Jeremy F|2026 Chevrolet Equinox

Confirmed Sales Customer

8/20/2025

Best experience ever. Great to deal with

PAM 394 WELFORD

8/22/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LORETTO, TN

Jennifer T|2019 GMC Yukon

Confirmed Service Customer

8/21/2025

As always, George took good care of me. My vehicle was fixed just as expected and I am happy with the service I received.

8/22/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MADISON, AL

Brian O|2025 Chevrolet Trax

Confirmed Sales Customer

8/21/2025

Great communication and customer service!

RON HARDIN

8/22/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Gerald P|2025 Chevrolet Suburban

Confirmed Sales Customer

8/24/2025

Great service!

BRENT 359 WARNER

8/25/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DECATUR, AL

Md P|2026 Chevrolet Traverse

Confirmed Sales Customer

8/25/2025

Amy was awesome, she was helpful and quick, will refer this dealership to others

AMY HERNDON

8/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MADISON, AL

James S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/25/2025

It tuck a little longer to get all repairs made but l am very well satisfied with the work

8/26/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

TOWN CREEK, AL

Bradley G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/25/2025

I bought a equinox from them and the service was great Amy was good with helping me out both times

AMY HERNDON

8/26/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

MUSCLE SHOALS, AL

William M|2022 Chevrolet Corvette

Confirmed Service Customer

8/25/2025

It took more than a day to get a technician to diagnose the problem which was fortunately very easy and then after thinking they had the part discovered they had to order it. They are a great service department but things just a bit slow in this one case. Still waiting on the part.

8/26/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MADISON, AL

Melba E|2026 Chevrolet Equinox

Confirmed Sales Customer

8/25/2025

Dalton was extremely nice and helpful.

DALTON BROWN

8/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MOULTON, AL

Allen R|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

8/27/2025

It was good

8/28/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Joy F|2025 Chevrolet Blazer

Confirmed Service Customer

8/27/2025

Everyone is kid and very helpful!!

8/28/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MOULTON, AL

Debbie M|2025 Chevrolet Trax

Confirmed Sales Customer

8/31/2025

Everyone was very nice and helpful.

J 330 ALDRIDGE

9/1/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DECATUR, AL

Robert K|2022 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

I showed up at 7:30am during walk in time and watched 6 vehicles be taken back for service that got there after I did. At least one had to be backed out and taken around. I waited for 3 hours for a simple oil change. It is totally unacceptable to have vehicles that got there after me to be serviced first. I will be taking my business elsewhere.

9/9/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

ATHENS, AL

Gayron H|2024 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

It was the fastest oil change I've ever received at Lynn Layton, just thirty minutes.

8/28/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

DECATUR, AL

Thomas C|2024 Chevrolet Corvette Z06

Confirmed Service Customer

8/27/2025

Polite and super nice. Just never got notified when car was ready

8/28/2025

Thank you for choosing Lynn Layton Chevrolet, INC.. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Jeff B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/27/2025

Everything went well and smooth. I wish there were more color choices in the trim level of truck I was looking for..

JAKE BOYLES

8/28/2025

Thank you for choosing Lynn Layton Chevrolet, INC.. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Ashley M|2023 GMC Acadia

Confirmed Service Customer

9/7/2025

We got there for our 2pm appt and didn't leave until after 4pm. That was definitely a first for us. 2hrs for an oil change and waiting on it. Then when y'all done our last oil change Mike Davis helped me tremendously by contacting the Cullman dealership where we bought our new truck to get the 3 free oil changed transferred to y'all. He contacted me the next day to let me know all was good and he had spoken to the mgr there and was able to get them transferred to y'all ONLY. Bc we already drive over an hour 1 way just to have y'all do our service work. But I was told Mike Davis wasn't there anymore and they knew nothing about it. That was very disappointing and honestly shocking from y'all! Mike said he had to pull a few strings but was able to get it done and we were so thankful. We have 3 free oil changes just sitting at the Cullman dealership where we bought our brand new Acadia but had to pay for this one. :/

9/8/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HUNTSVILLE, AL

Lisa D|2023 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

I was able to schedule my service appointment online at a date and time convenient for me. Check in was smooth and prompt. The service was completed in a timely manner. I used my GM points and coupon towards the cost, which significantly lowered my bill! It was an awesome experience as usual.

9/9/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

DECATUR, AL

Robert L|2024 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

Had an appointment to service my vehicle and did not have to wait long or experienced no problems

9/11/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Terry S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/9/2025

Great place

GREGORY 373 COSBY

9/10/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Melissa M|2024 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Checking in and out was easy and the man who checked me in was so nice.

9/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

Business Response

ATHENS, AL

Jeffery D|2012 Chevrolet Volt

Confirmed Service Customer

9/10/2025

I had put in a LIPO lithium 12v battery that lasted about 10 years. which had to be replaced with what it is suppose to have. They did some updates on the programming and everything seems to be working out. It took time for them to get to my car which is understandable. I am just happy to have my car back. 2012 chevy volt. The main Battery that drives the car is still good. A little weak and may be near the end of it's life. 13 years so far. Credible

9/11/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MOULTON, AL

Mervyn M|2025 Chevrolet Trax

Confirmed Sales Customer

9/10/2025

Best of four new vehicle purchases at your dealership

JAKE WADDELL

9/11/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TRINITY, AL

Linda R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Lynn Layton has excellent customer service. I needed a loner vehicle while mine was at the shop since its my only vehicle and Ron & Jamie made it happen Thank you !!!!

9/11/2025

Hi, we are so happy to read such a great review about Lynn Layton Chevrolet, INC.! We're looking forward to your next visit with us!

Business Response

VINEMONT, AL

Richard T|2024 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

Long drawn out event lessened by Jeff Vanhoovers patience and help

9/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

MADISON, AL

Craig S|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/15/2025

Mike and his team treated us with respect and was friendly through all of our transactions.

345 KELLEY M E

9/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

WETUMPKA, AL

Dustin P|2026 Chevrolet Equinox EV

Confirmed Sales Customer

9/23/2025

Connor was very helpful and knowledgeable. He helped us make the best decision for our needs.

HOUSE

9/24/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HARTSELLE, AL

John C|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Wes Reid, Jody Lewellen, and Julie Keenum are real pros: they took great care of the Traverse and treated me like family.

9/11/2025

Hi, we are so pleased you enjoyed your visit to Lynn Layton Chevrolet, INC.! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

MADISON, AL

Teneshia A|2015 Chevrolet Malibu

Confirmed Service Customer

9/10/2025

Was having issues with my car not starting and got a call the next day that it was ready to be pick up. Fast and great service.

9/11/2025

Hi, we are very happy we could provide you with a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MOULTON, AL

David T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Everyone was so kind and helpful! They answered all of our questions. We traveled over 300 miles to make our purchase. Our buying experience at Lynn Layton was amazing!

JAKE BOYLES

9/13/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

LOXLEY, AL

Denis O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

It was awesome pam was wonderful and finance guy was wonderful

PAM 394 WELFORD

9/16/2025

Denis Opsteegh, thanks again for taking the time to leave us this information about your recent visit. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

FALKVILLE, AL

Gregory T|2024 Chevrolet Tahoe

Confirmed Service Customer

9/19/2025

Always do a great job.

9/20/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Toni H|2023 Chevrolet Equinox

Confirmed Service Customer

9/21/2025

Very quick. Thank you !

9/22/2025

We’re happy to hear your service was very quick and left you satisfied. We’re here for you anytime you need us, and we’ll always aim to make your visits just as seamless.

Business Response

FALKVILLE, AL

Joseph S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/24/2025

GREAT EXPERIENCE FROM START TO FINISH

BRENT 359 WARNER

9/25/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

ATHENS, AL

Preslei D|2025 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Very fast and everyone is always so kind. I had my 1 year old with me and we stayed in the customer lounge while they did my oil change.

9/26/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Lexie S|2026 Chevrolet Trax

Confirmed Sales Customer

9/23/2025

It was a wonderful experience, everyone was so helpful and kind!!

JEFFREY 368 RIPPEN

9/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BIRMINGHAM, AL

Teresa Y|2024 Chevrolet Blazer

Confirmed Service Customer

9/24/2025

I arrived early and my car was taken right back to start the oil change

9/25/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CULLMAN, AL

Melanie S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/24/2025

Great if you have an appointment

9/25/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Vickie S|2025 Chevrolet Trax

Confirmed Service Customer

9/26/2025

the only problem I had was bringing my car in 3 times before they got it fixed.

9/27/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TOWN CREEK, AL

James S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/26/2025

Was good

9/27/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

TOWN CREEK, AL

Michael K|2026 Chevrolet Corvette

Confirmed Sales Customer

9/29/2025

Excellent sales.

BRENT 359 WARNER

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

FAYETTE, AL

Robert K|2024 Chevrolet Tahoe

Confirmed Service Customer

9/29/2025

Very professional and easy to work with.

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MUSCLE SHOALS, AL

Zachary A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/29/2025

Adam was great and the process as a whole was great!

ADAM SHELTON

10/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HUNTSVILLE, AL

Matthew B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/29/2025

Best purchasing experience ever.

DYLON BOZEMAN

10/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DECATUR, AL

Aaron L|2025 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Very professional and friendly staff.

ADAM SHELTON

9/26/2025

Hi, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

CULLMAN, AL

Mildred P|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

Travis was excellent helping me get the car I wanted

TRAVIS REED

10/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOUSTON, AL

John H|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/29/2025

Lynn Layton Chevrolet was great, they really took care of us. Travis Reed was our salesman and he was awesome!

TRAVIS REED

10/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Jamie K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/30/2025

I had a good experience. The salesman, Jeff took care of everything and made the purchase simple.

JEFFREY 368 RIPPEN

10/1/2025

Jeff will be so happy to know your purchase process was simple and stress-free. We hope you enjoy your new vehicle and look forward to seeing you again soon!

Business Response

ATHENS, AL

Robert J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/30/2025

Our car purchase at Lynn Layton Chevrolet was handled by the dealership personnel in a very friendly and very professional manner. I would gladly recommend this dealer to anyone.

RON HARDIN

10/1/2025

Thank you for your kind recommendation! We’re delighted your purchase experience was both friendly and professional, and we look forward to assisting you again in the future.

Business Response

OWENS CROSS ROADS, AL

John G|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/30/2025

Really liked that everyone at the dealership was pleasant, helpful, and seemed very genuine ! They made the car purchasing process as painless as I’ve ever experienced. Great People, Great Dealership !

DALTON BROWN

10/1/2025

We’re thrilled to hear our team made your car buying experience both painless and enjoyable. Your kind words mean a lot, and we look forward to welcoming you back for another great visit!

Business Response

LORIS, SC

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/6/2025

Great as always

10/8/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Judy P|2021 Chevrolet Blazer

Confirmed Service Customer

10/6/2025

Had an appointment and two and half hours later finally got my oil changed. Was told someone called in. Customers with appointments should have the option of rescheduling their appointments when this happens.

10/8/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

RUSSELVILLE, AL

Charles Or S|2012 Chevrolet Impala

Confirmed Service Customer

10/7/2025

service dept. has always done an excellent job with oil change and tires rotate. as they were extra, busy today, it seemed, and in the past there were reservation required for oil change, we wound up being there 4 hours for an oil change. The last place that that happened to us was , Tire Discounters in Decatur. from now on I"ll let someone else do my oil changes.

10/8/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FALKVILLE, AL

Christopher H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/9/2025

Stuart was patient and great, it was easy and fair.

STUART TANKSLEY

10/10/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HARTSELLE, AL

Jana W|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/9/2025

Travis was exceptional! We were on our way to trade our 2023 Tahoe High Country when we got rear ended. Ugh!!! Well, an ambulance took both of us to the ER. Then, we talked to Travis and told him what had happened, and he talked to everyone at the dealership and decided that we could still make the trade! We were thrilled. Our entire process of trading our wrecked vehicle believe it or not, was exceptional!! We will be buying from Lynn Layton Chevrolet from now on!! Thank you so very much Travis!! Until next time. 🙂

TRAVIS REED

10/10/2025

Thank you for sharing your experience. We’re so sorry to hear about the accident but glad that Travis and the team could make the trade process as smooth and positive as possible during such a difficult time. It means a lot to us to know you feel confident continuing to work with us. We look forward to serving you again in the future!

Business Response

MADISON, AL

Michael P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Dean McCann, was an excellent sales person and went beyond normal expectations to have his friend and colleague Scott Morrison come in on his off days to transfer my bed cover.

JAMES MCCANN

10/11/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

BIRMINGHAM, AL

Albert M|2026 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/10/2025

Very friendly people who want to accommodate all customers.

10/11/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

VINEMONT, AL

Marvin B|2019 Chevrolet Equinox

Confirmed Service Customer

10/11/2025

Friendly staff, wait time was not long before they got my car to the back for an oil change and tire rotation. Joseph help me couldn’t ask for anybody better.

10/12/2025

Joseph will be thrilled to hear your kind words! We’re glad the wait was short and that your oil change and tire rotation went smoothly. Your feedback makes our day, and we look forward to giving you the same friendly and efficient service on your next visit!

Business Response

ATHENS, AL

Brandi S|2026 Chevrolet Corvette

Confirmed Sales Customer

10/6/2025

Great

JEFFREY 368 RIPPEN

10/8/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FALKVILLE, AL

Daniel M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/8/2025

Everyone was great. Adam Shelton was my salesman and he was great to deal with. They were very helpful in setting up the electronics and getting us out the door.

ADAM SHELTON

10/9/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ATHENS, AL

Bradford S|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/9/2025

The best and easiest vehicle purchase I have ever made! I live in Birmingham. At 10:00 on a Monday, I sent an email requesting info about a Tahoe. In less than five minutes a rep called and connected me with Jake Waddell. Jake closed the deal and had the vehicle delivered to my house by 5:30, 2 hours away. Lynn Laton's great service with extreme urgency is truly impressive!

JAKE WADDELL

10/10/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

HELENA, AL

Toby H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Excellent experience. Always good to see long term employees like Charles still getting it done. Wes did a great job with my truck. Thank you!

10/14/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Jerry C|2012 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Service was fast and great, and was clean also.

10/14/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Needed an oil change and tire rotation on this visit. I arrived a little early but they took it in and was out earlier than expected. They always do a fantastic job. I wouldn't take it any place else.

10/14/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

COLUMBIA, TN

Joel M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

Excellent experience - a loaner vehicle was available for our use. Communication was efficient and the repair was completed in less time than expected. Thank you for your quality work!!!

10/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HUNTSVILLE, AL

Michael G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/15/2025

they did a great job

JAMIE WEATHERWAX

10/16/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DECATUR, AL

Derrick M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

Wesley was very professional and did a great job taking care of everything

10/14/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

Russellville, AL

Christopher N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

I always enjoy coming to the dealership whether I’m looking for a new vehicle or just visiting. I am always treated like a valued customer.

STUART TANKSLEY

10/14/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

CULLMAN, AL

Jennifer B|2023 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

I was able to make an appointment for an oil change and tire rotation last week. I was in and out in less than an hour. Very easy and polite customer service representative.

10/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Magan B|2023 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Service experience was awesome. I was in and out in less than an hour.

10/15/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CULLMAN, AL

Roger R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Very good service

10/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Major S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

Jamie was excellent and got us all the answers to our questions.

J 330 ALDRIDGE

10/16/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HARTSELLE, AL

Danny L|2022 Chevrolet Colorado

Confirmed Service Customer

10/16/2025

I brought my Colorado in to the service department because of problems with the gear shifter. Although the truck was out of warranty by 4 months the work was done with no cost to me. The service manager and the technician that worked on my Colorado was very friendly and helpful.

10/17/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

LEOMA, TN

Ronnie B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/16/2025

Great experience

JAMIE WEATHERWAX

10/17/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PHIL CAMPBELL, AL

Samantha W|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

This was the easiest car buying experience EVER! Everyone was on point from the start. This was such an amazing feeling.

RON HARDIN

10/17/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HUNTSVILLE, AL

Gary B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

In and out within an hour for an oil change and tire rotation. Very friendly service.

10/17/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DECATUR, AL

Bradley G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/17/2025

Nothing was fixed if tech would have drove my truck he would have heard the engine noise and if the tech had tried to turn the radio on and of he was notice it didn't work gm don't care about there products and the dealerships don't care either

10/18/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

MUSCLE SHOALS, AL

Bradley L|2025 Chevrolet Corvette

Confirmed Service Customer

10/17/2025

As soon as I called with my problem, they arranged towing and got right to the job. The car was ready in a couple of days. I had a family emergency and couldn't come pick the vehicle up for several days and the service dept. was very gracious in holding it for me. When I retrieved the car, it was clean, staff were helpful and it appears the problem is resolved.

10/18/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DECATUR, AL

Danny B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/18/2025

Everyone was extremely helpful. The purchasing process was fast and efficient. We will purchase at Lynn Layton Chevrolet again.

RON HARDIN

10/19/2025

Thank you for such wonderful feedback! We’re delighted your purchase went so smoothly, and it means the world to know you’ll be returning to Lynn Layton Chevrolet — a relationship like that is what we value most.

Business Response

JASPER, AL

Randall S|2025 Chevrolet Blazer

Confirmed Sales Customer

10/20/2025

Easy purchase process

TRAVIS REED

10/21/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

DECATUR, AL

Billy D|2026 Chevrolet Trax

Confirmed Sales Customer

10/20/2025

It was good

GREGORY 373 COSBY

10/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ATHENS, AL

Randy C|2023 Chevrolet Traverse

Confirmed Service Customer

10/21/2025

Busy as always, but after a short wait, diagnosed and got me up and running.

10/22/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HUNTSVILLE, AL

Reginald B|2007 Chevrolet Tahoe

Confirmed Service Customer

10/21/2025

Great service and quality work

10/22/2025

Hi, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.! We're looking forward to your next visit!

Business Response

ATHENS, AL

Anna A|2021 Chevrolet Malibu

Confirmed Service Customer

10/21/2025

I made an appointment over the phone to bring my vehicle in for a recall repair. When I came in after waiting approximately 30 mins I was informed the part hasn't come in. That was a 40 minute wasted trip! I could have gotten a phone call prior to my appointment just to keep from coming in for nothing!

10/22/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

ELKMONT, AL

Glenda Y|2023 Chevrolet Traverse

Confirmed Service Customer

10/22/2025

Mike was very kind and helpful. Also the office staff was wonderful.

10/23/2025

Mike and our office staff will be thrilled to hear your kind words! Being helpful, kind, and welcoming is what we strive for, and we look forward to keeping your visits just as positive in the future.

Business Response

ATHENS, AL

William W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/23/2025

First time our service advisor was Wesley. Unfortunately George had left. But it didn’t matter, Wes did a good job taking care of our service and new tires in a timely manner

10/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Ricky M|2024 Chevrolet Tahoe

Confirmed Service Customer

10/23/2025

I scheduled work on my Tahoe and brought it into the dealership to have a warranty idem done. My vehicle didn't get looked at the day I brought it in. When I checked on it that afternoon the work had not been done. They apologized for the inconvenience and provided me a way home. They promised to make it wright. The next day I called to check on it after lunch and the work was completed and they did a great job. When I picked it up Everything was as promised.

10/25/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

MUSCLE SHOALS, AL

Kevin B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

The Service Staff stepped up and managed my concerns

10/25/2025

Hi, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Bethany S|2026 Chevrolet Traverse

Confirmed Sales Customer

10/16/2025

Very good salesman

ADAM SHELTON

10/17/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

CULLMAN, AL

Sharon C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/20/2025

We were impressed with the inventory on the lot, we really didn’t have anything in mind but the right one was right there. We enjoyed working with Adam as well. He is knowledgeable and made our vehicle shopping easy.

ADAM SHELTON

10/21/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Janice H|2018 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

The concern shown about the issue with my vehicle.

10/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MUSCLE SHOALS, AL

Charles M|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/21/2025

I have been a customer of Lynn Layton Chevrolet for many years. Lynn, Jeff, and their staff will go out of their way to assist you and make your buying experience as pleasant as possible. My recent purchase was handled in this same manner. I will continue my future dealings with Layton Chevrolet.

PAM 394 WELFORD

10/22/2025

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Cody T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Mike was my advisor, he did well in communication with me about the status of my truck as well as Jake Boyles helped set my appointment up and got me set up with a loaner truck while mine was in the shop.

10/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

TRINITY, AL

George A|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

Jeff is a nice gentleman to do business with. He is super trustworthy and a great salesman. Appraiser Ray is fair and nice to the customer, I appreciate this man. I love the 26 Red line, black top Equinox. What a great improvement in the already good Equinox. George Armour

JEFFREY 368 RIPPEN

10/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Tonya A|2021 GMC Acadia

Confirmed Service Customer

10/24/2025

I made a service appointment on 10/14 for the fuel pump module recall and an oil change. My appointment was set up for 10/22 and the only thing completed was the oil change due to the part needed for the recall not being ordered. Since no loaners or shuttle service is provided, I had to leave work early to have this taken care of. NOW I have to wait for the part to come in AND take more time off work for the recall work to be completed. The only excuse given when I asked why the part wasn’t ordered when I made the appointment was that scheduling and parts don’t communicate… I find this to be an unacceptable excuse. My concern was quickly dismissed and the service advisor walked away.

10/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MADISON, AL

Willliam Y|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

We appreciate being allowed to take our time and look at the vehicles until we found what we liked.

TRAVIS REED

10/25/2025

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

DANVILLE, AL

Jane D|2022 Chevrolet Equinox

Confirmed Service Customer

10/26/2025

The service department is always great. I let them know. I had an appointment to get to at a certain time and they had to have my vehicle ready for me. I made it to my appointment on time. Staff is always friendly. Definitely recommend Lynn Layton Chevrolet for service and buying New vehicles.

10/27/2025

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CRANE HILL, AL

Andy N|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/27/2025

Adam Shelton & Ray Hawkins were very helpful with me, gave me good information

ADAM SHELTON

10/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

TRINITY, AL

Don B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/27/2025

Great timing, Very short wait. Love the coffee and TV while waiting

10/28/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

ATHENS, AL

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/28/2025

In and out oil change in 1 hour

10/29/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Gregory M|2020 Chevrolet Trax

Confirmed Service Customer

10/29/2025

The service department communication could have been better. I brought my vehicle in on Monday morning and was told i had to leave it was call the next day and told about the services need, i said ok. So on Friday I called for any update about my vehicle the only i was told when we get the parts we’ll fix your vehicle. My problem with this was the tone of the service guy, I need to know at least a guesstimate because I had a rental car for a few days and needed to know so that i could make arrangements after extending the vehile after have to get up go extend the vehicle to be told t Later that same day my vehicle was a ready. Communication is key because yes I need your services and you need my business.

10/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

COURTLAND, AL

Derrick B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/25/2025

Fast and courteous

10/26/2025

Thank you for your wonderful note about our fast and courteous service! Quick, quality care is at the heart of everything we do. We can’t wait to welcome you again for another easy, stress-free experience!

Business Response

ATHENS, AL

Cindy H|2020 Chevrolet Blazer

Confirmed Service Customer

10/29/2025

No issues at all with the service. Quick and so far so good. I was disappointed that the extended warranty I purchased that I thought was for 8 years, appeared to be for 72 months and 60,000 miles. Of course I am at 67,000 miles so no warranty. The cost of this repair was astronomical. $1000 for a thermostat???? I realize some of it was labor, but still????

10/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARTSELLE, AL

James R|2024 Chevrolet Trax

Confirmed Service Customer

10/29/2025

Always quick and courteous. Broght vehicle in for oil change and tire rotation and an issue with tire pressure sensor. They recalibrate the sensor and ir software and all at no charge since it was my 2nd oil change

10/30/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISON, AL

Jeff B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/29/2025

Took longer than expected .

10/30/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DECATUR, AL

Theresa G|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/29/2025

Salesman: Mike Kelley is an excellent salesman. He communicates well and helped us get the vehicle we wanted. Buying experience was smooth! We also talked with Wesley Schrimsher. He explained everything very well. We even made a home town connection. His Daddy coached where my husband went to school. We recommend Lynn Layton to all of our friends.

345 KELLEY M E

10/30/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

ATHENS, AL

Glenn C|2025 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

They serviced my car with knowledge and speen

11/2/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CRANE HILL, AL

Brent O|2026 Chevrolet Traverse

Confirmed Sales Customer

11/3/2025

Worked with Jamie Weatherwax, explained what we were looking for, he had one on the lot we drove it and liked it. The payment process was easy and brief. Jamie did a great job

JAMIE WEATHERWAX

11/4/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MOULTON, AL

Wanda P|2025 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Services are always accommodating friendly and helpful

10/30/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MC CALLA, AL

Michael C|2022 Chevrolet Suburban

Confirmed Service Customer

10/30/2025

Great service. Timely also

10/31/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HARVEST, AL

Bonnie S|2020 Buick Encore GX

Confirmed Service Customer

10/31/2025

It was great

11/1/2025

We’re thrilled to hear your visit was great! Our team strives to make every experience smooth and enjoyable. Wishing you a fantastic day and looking forward to welcoming you back soon!

Business Response

TRINITY, AL

Bradford L|2025 Chevrolet Blazer

Confirmed Sales Customer

10/31/2025

Our buying experience with Stuart was outstanding. He took the time to show us multiple vehicles before we decided on the Blazer, ensuring we found exactly what we wanted. Stuart even located the perfect vehicle at another dealership and had it delivered quickly. The entire process was smooth, effortless and he made us feel genuinely valued every step of the way.

STUART TANKSLEY

11/1/2025

We’re thrilled to hear that Stuart made your car-buying experience such a memorable one! His commitment to finding the perfect fit and ensuring a smooth, effortless process truly reflects our team’s dedication to every guest. We look forward to welcoming you again on your next visit — may your new Chevrolet Blazer bring many miles of joy!

Business Response

DECATUR, AL

Jerry M|2023 Chevrolet Corvette Z06

Confirmed Service Customer

11/2/2025

I can’t say enough great things about the leadership at Lynn Layton Chevrolet and Greg Cosby! Greg and the entire service team have consistently gone above and beyond to take care of all my car service needs — time and time again. From the moment I schedule my appointment to the moment my repairs are completed, I’m treated with professionalism, courtesy, and genuine care. Greg makes the process effortless and always keeps me informed, ensuring that my vehicle is in top shape and that I’m completely satisfied. What really stands out is how they make me feel like part of the Lynn Layton Chevrolet family. It’s rare these days to find a dealership that truly values its customers, but they absolutely do. No other dealership’s customer service even comes close to the VIP treatment I receive here. Thank you, Jeff, Greg, and the entire Lynn Layton team, for your exceptional service and dedication. You’ve earned a customer for life!

11/3/2025

Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with our team and that you consistently receive the high level of care and service you deserve. Our goal is to make every visit smooth, professional, and stress-free, and it’s rewarding to know that our efforts are making a difference. We look forward to serving you again soon!

Business Response

HUNTSVILLE, AL

Donald N|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/3/2025

This is the my 15th vehicle purchase from Jeff Rippin. The Lynn Layton team is the best!

JEFFREY 368 RIPPEN

11/4/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

THOMPSON'S STATION, TN

David J|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/3/2025

Service is always fast and accurate. Staff is always friendly and helpful. I trust Lynn Layton people

11/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUNTSVILE, AL

Billy F|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/5/2025

Everything went great No problems at all

BRENT 359 WARNER

11/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Kyle G|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/5/2025

Outstanding Experience with Lynn Layton Chevrolet! I’m from Myrtle Beach, SC, and I can honestly say the team at Lynn Layton Chevrolet treated me like family. Ron Hardin went above and beyond putting my deal together — he made everything smooth, honest, and hassle-free. Then Mr. Richard Morgan personally met me in Atlanta to deliver my brand-new EV Blazer! That kind of service is rare these days. From start to finish, everyone at Lynn Layton Chevrolet showed true professionalism, hospitality, and care. I couldn’t have asked for a better experience. If you’re looking for people who actually care about their customers, this is the place. Thank you, Ron and Richard, for making this one of the best car-buying experiences I’ve ever had! — Kyle Gore, Myrtle Beach, SC

RON HARDIN

11/6/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

LORIS, SC

Ricky A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/5/2025

Very professional

11/6/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Somerville, AL

Gilbert M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

jeff my salesman was great to deal with wesley in finance did great the whole staff where great

JEFFREY 368 RIPPEN

11/6/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

William B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

Na

11/6/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing d

Business Response

MADSION, AL

John N|2007 Chevrolet Corvette

Confirmed Service Customer

11/6/2025

Made appointment online for 10:00 When I arrived, service bay was full. Didn't think I would get my service request done on on time all the vehicles in front of me . Advisor Joseph finch asked me job would be done. He was correct. Had very little wait at all. Observation: let them run there department and I handle my bill. Great visit. Two thumbs up. They're still the best.

11/7/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

James T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/4/2025

wait time was minimal

11/5/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

LACEYS SPRING, AL

Lauren M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/4/2025

Easiest car buying experience we've ever had! Tyler was so helpful and honest the whole time. We could tell he was trying to do everything in his power to make it as smooth as possible for us and we appreciated it so much! We will be back for our next vehicle and will ask for Tyler!

Tyler Wilson

11/5/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

PONTOTOC, MS

Shedrick L|2026 Chevrolet Corvette

Confirmed Service Customer

11/6/2025

Very friendly and professional environment.

11/7/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MADISON, AL

Tracy W|2023 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

I was in and out pretty quickly

11/8/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ATHENS, AL

James S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/10/2025

As a 35 year GM employee now retired I have been a loyal customer buying my first new car in 1972. From michigan to tennessee and now alabama. I can honestly say that this was the best buying experience I have ever had . No hassle ,no bull, no stress, no hidden fee's the way it should be. Thanks to Pam very knowledgeable, professional, and pleasant .

PAM 394 WELFORD

11/10/2025

We can’t thank you enough for sharing such a wonderful review — and for your decades of loyalty to GM! Hearing that this was your best buying experience in all those years truly means the world to us. Pam will be delighted to know her professionalism and kindness made such a lasting impression. We’re honored to be part of your journey and look forward to making every visit as stress-free as this one!

Business Response

COLUMBIA, TN

Vincent B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/10/2025

Great dealership for buying a car, it was fast and easy

JAMES MCCANN

11/10/2025

We’re happy your car-buying experience was fast and easy! A smooth, stress-free process is exactly what we want for every guest. We look forward to making your next vehicle purchase just as seamless and enjoyable.

Business Response

MADISON, AL

Clarence M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Very pleasant with all so friendly. I've always heard how professional this dealership was , and i was not disappointed. I'll be a customer for life..

J 330 ALDRIDGE

11/18/2025

Thank you for your kind words! We’re thrilled to hear that your experience matched what you had heard about our dealership. We look forward to serving you for many years to come!

Business Response

DECATUR, AL

Karen T|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/7/2025

Dean my sales associate was excellent and made the entire experience enjoyable.

JAMES MCCANN

11/8/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Nathan M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/10/2025

The sale was worked out in a short time frame that I needed. And the truck I needed not what they had to sale. I had just lost a 2024 chevy 1500 to an engine problem on a 2.7 with an injector and lifter with 79000 miles and needed a truck quickly.

JAKE BOYLES

11/10/2025

We’re so glad we could get you into the right truck when you needed it most. Our team works hard to meet each customer’s unique situation, not just make a sale. We’re grateful for your trust and hope this new truck brings you peace of mind and plenty of smooth miles ahead!

Business Response

BLOUNTSVILLE, AL

Jonathan A|2026 Chevrolet Colorado

Confirmed Sales Customer

11/10/2025

Excellent service, in and out in a short amount of time.

J 330 ALDRIDGE

11/10/2025

We’re so glad to hear your visit was quick and efficient — excellent service in record time is exactly what we strive for! Thank you for choosing us, and we look forward to keeping your future visits just as smooth and easy.

Business Response

HARTSELLE, AL

Joseph S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/12/2025

Our sales person was Pam. She was very knowledgeable about the different options that were available on the different models and seemed like she was truly interested in us getting what we wanted and not interfering with our decision. The other people I spoke to around the business was also very polite and cheerful.

PAM 394 WELFORD

11/12/2025

Pam will be pleased to hear your thoughtful feedback! We’re delighted that she guided you through your options with genuine care and that our entire team made you feel welcome. Creating a relaxed, helpful environment is what we strive for every day—and we can’t wait to help you again whenever you’re ready for your next visit!

Business Response

ATHENS, AL

Newell G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

My experience was timely, most efficient and customer “first,” culture.

11/12/2025

Thank you for noticing our “customer first” culture! We’re proud to make efficiency and care our priority, and it’s wonderful to hear that reflected in your visit. We look forward to providing the same timely and attentive service next time.

Business Response

ROGERSVILLE, AL

Debra E|2022 Chevrolet Traverse

Confirmed Service Customer

11/16/2025

Perfect as always!

11/17/2025

Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

ATHENS, AL

Keith M|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/17/2025

Wonderful Don did a wonderful job .

DON TODD

11/18/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

ATHENS, AL

Daniel E|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

Excellent service. Jake and Jody are awesome

JAKE WADDELL

11/18/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

NEW MARKET, AL

Rhonda D|2020 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Always great service at Lynn Layton!

11/18/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

HARTSELLE, AL

Bruce L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/17/2025

All went well easy to work with Lynn Layton

PAM 394 WELFORD

11/18/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DECATUR, AL

Keely F|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/17/2025

It was good. They got me in quick and fixed my issue.

11/18/2025

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Phillip C|2021 Chevrolet Tahoe

Confirmed Service Customer

11/18/2025

I didn’t receive the correct information about a recall

11/19/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Teresa E|2026 Chevrolet Equinox

Confirmed Sales Customer

11/20/2025

It was great! I have health issues that cause pain and make it hard to sit for a long time. You guys got me in and out so quickly and with smiles all around. I will continue to be a Lynn Layton customer.

ADAM SHELTON

11/21/2025

Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

SOMERVILLE, AL

James D|2023 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

very fast and o time

11/22/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HARVEST, AL

Judy T|2018 Chevrolet Traverse

Confirmed Service Customer

11/22/2025

We were very satisfied with the replacement tech part on our Traverse. We are always kept informed on the progress of the work being done our vehicle. Everyone at Lynn Layton is very easy to work with.

11/24/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SPRUCE PINE, AL

James J|2023 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

Everything went well and fast service

11/18/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

DECATUR, AL

Lesli K|2013 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

My appointment consisted of having my new vehicle key fob programmed. It took less than an hour and I was out the door. Staff was polite and professional.

11/20/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HARTSELLE, AL

Paul S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

i had a very good Experience

11/22/2025

We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynn Layton Chevrolet, INC.!

Business Response

CULLMAN, AL

John N|2026 Chevrolet Equinox

Confirmed Sales Customer

11/23/2025

The salesperson was great and help me and my family a lot

TRAVIS REED

11/25/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MADISON, AL

Rachel Y|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/24/2025

Adam was great to work with. He answered every question I had, provided the pictures I requested, and made the sales transaction very smooth when I arrived.

ADAM SHELTON

11/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MAPLESVILLE, AL

Howard G|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/24/2025

Great service was provided by Jamie Alridge and Ray Hawkins in making the deal possible.

J 330 ALDRIDGE

11/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DECATUR, AL

Jordan G|2024 Chevrolet Colorado

Confirmed Service Customer

11/24/2025

Fast oil change

11/25/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

John L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

I have to say that I love the truck but after everything was final, I was disappointed. It was advertised as having 2 miles on it. And the two quotes I received from the salesperson also showed 2 miles. However, when I got it, it had 2,657 miles. Not to mention, having a receipt under the arm rest to a graphics shop in Hartselle, a Kroger Plus card and application under the back seat and what looked like piece of dog food on the floor in the back. This truck was obviously a demo but never represented as such. And the delivery prep was terrible!

JAKE WADDELL

11/26/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HAZEL GREEN, AL

Chadwick M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Very quick process.

JAKE WADDELL

11/28/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, AL

Virginia W|2023 Chevrolet Traverse

Confirmed Service Customer

11/27/2025

Excellent customer service. Began on my vehicle as scheduled. Awesome atmosphere. Overview great visit.

11/28/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynn Layton Chevrolet, INC.. Thank you again for choosing Lynn Layton Chevrolet, INC. and we hope to see you again.

Business Response

DECATUR, AL

Monica C|2024 Chevrolet Tahoe

Confirmed Service Customer

12/2/2025

My service experience was excellent. However, I do not like getting the daily phone calls about completing a survey.

12/3/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

HARTSELLE, AL

Ivan P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/3/2025

Great experience. Second vehicle bought love the experience. Jake Waddell great to work with.

JAKE WADDELL

12/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Marvin B|2019 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Last two visits with Lynn Layton has been good experiences. Help both times by Joseph in the service area as always helped to get me in and out in a timely fashion with a good job done and ready to help in anyway. Thanks again, Joseph.

12/4/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ATHENS, AL

Joel M|2019 Chevrolet Colorado

Confirmed Service Customer

12/3/2025

Oil change and tire rotation. Prompt service!

12/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOMERVILLE, AL

Maxwell W|2016 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Got my 2016 Chevy Equinox LT into the dealership while I still have the warranty under Route 66 & GM rewards member for getting my windshield wipers module replaced of the linkage of the motor that is way under 200,000 miles of my vehicle & just in time before it ever goes out & before the holidays all right.

12/5/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

HARTSELLE, AL

Phillip C|2021 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

It was done on time

12/5/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Mary H|2021 Chevrolet Traverse

Confirmed Service Customer

11/26/2025

Tec was prompt courteous informed and kind

11/28/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HARTSELLE, AL

Tina B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/27/2025

Great servings, Brent was terrific.

BRENT DAVIS

11/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MOUNT HOPE, AL

William M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/1/2025

Great experience. The sales person was very thorough and detailed with every aspect of the purchasing process. He was very knowledgeable with the 2026 Silverado RST and took the time to go over all the instruments and assisted with pairing my iPhone and setting up the OnStar service. The process couldn’t have gone any smoother.

BRENT 359 WARNER

12/2/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DECATUR, AL

Brent O|2026 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Our Traverse had some electrical issues, took it in without an appointment. They were still quick to get to us, diagnosed the issue, fixed it in a timely manner.

12/5/2025

Hi, we're so happy we were able to help you out! Thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

MOULTON, AL

Daniel C|2017 Buick Encore

Confirmed Service Customer

12/5/2025

Took a long time to do my service then they were gonna charge me $165 to reset one tire pressure light?!? Are u kidding me

12/6/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARTSELLE, AL

Charlie B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

They are the most professional and most courteous Dealership that I have ever seen and their product knowledge is off the charts. They do exactly what they say they will do 100%.

BRENT 359 WARNER

12/6/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

GREENSBORO, GA

Craig S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/7/2025

Bought a new Silverado. Jake was amazing and I will continue to give my business to Jake

JAKE BOYLES

12/8/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

MADISON, AL

John M|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

My salesmen was very helpful

12/9/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARTSELLE, AL

Janice A|2022 Chevrolet Traverse

Confirmed Service Customer

12/6/2025

I brought my vehicle in to have a new shifter installed.

12/7/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

COLUMBIA, TN

Janet G|2025 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

Went in for oil change and tire rotation and was out in 1 hour.

12/9/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DECATUR, AL

Francisco P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

Great service. I purchased a 2026 Chevy. Everybody was helpful and easy to work with

JAMIE WEATHERWAX

12/10/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Richard W|2022 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Like coming home great people that do a great job! Respectful professional first class!

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Cheryl M|2024 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Everything was great and service was fast

12/11/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DANVILLE, AL

Gwyn M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

Was told my wait would be about two and a half hours upon check in. Actual wait time was about an hour and a half. Very satisfied

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Moulton, AL

Mike W|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

It took 4 trips and over $2100 to fix an air conditioner problem in a traverse. Just hoping it is fixed now!

12/12/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

William S|2022 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

great service on a recall even tho i had to make 2 trips to dealership and i live 70 miles away

12/13/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

NEW MARKET, AL

Rhonda L|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

It looked like a busy day for Lynn Layton service department, as I drove my car in for an oil change. But I had a warm place to wait with coffee and tv. The service guys were nice and my sweet little car was ready to go in no time. Thanks!

12/13/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

SOMERVILLE, AL

Patricia U|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

Contacted dealership prior to verify vehicle was in stock and obtained price. Came to the dealership and met with the sales person I had been texting with. I purchased the vehicle without any problems. The entire process went smoothly. The only delay was waiting to sign the papers. After I left the dealership, I was contacted by a representative with the dealership and my sales person to ensure I was still satisfied. The odd thing is was a few days later, I received an email from GM stating that my GM Military Authorization number was still valid and all i had to do was to present it at to the dealer. I did provide the information. I never saw an itemization with the credits and assumed that they were all included. Now I wonder if an additional $750 was included in the price.

JAMES MCCANN

12/9/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARVEST, AL

Gregory T|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/10/2025

Lynn Layton Dealership is the best around. They have excellent staff that make you feel welcomed. Nice to do business with someone who you can trust.

PAM 394 WELFORD

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DECATUR, AL

Perry B|2021 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

Normally I give 5 stars, but this service experience was awful. 1st I arrived at my appointment time of 11am 10 minutes early.Waited in advisors office for 10 minutes before anyone offered help. Next it was 12pm before my truck was moved, which makes the appointment pointless. To add the advisor text and ask if I needed anything, I said some fresh coffee would be nice. That never happen, and to end my service was completed and i was never notified. If I had not gotten up and checked for myself i would still be sitting there. Totally dissatisfied with this service.

12/12/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

DECATUR, AL

Jeremy M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/11/2025

Jake was very considerate of my time and easy to deal with.

JAKE WADDELL

12/12/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HARTSELLE, AL

Cynthia M|2026 Chevrolet Blazer

Confirmed Sales Customer

12/13/2025

This is my second vehicle from Lynn Layton. Absolutely the best! I spoke with Adam Shelton and he had just what I wanted the next day! It was quick and easy! Thanks Adam and Lynn Layton!

ADAM SHELTON

12/14/2025

We’re grateful for your continued loyalty and thrilled Adam was able to make everything quick and easy. Thank you for choosing Lynn Layton Chevrolet again, and enjoy your new vehicle.

Business Response

CULLMAN, AL

James P|2024 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

Service advisor Chris understood my vehicle’s needs.

12/13/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

Robert L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/14/2025

Brent Warner did a fabulous job handling my purchase. Very trustworthy dealership.

BRENT 359 WARNER

12/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lynn Layton Chevrolet, INC.. Our staff is committed to providing each of our clients with the best automotive experience. Congratulations on your new vehicle, Robert! We look forward to helping again in the future. Take care!

Business Response

DECATUR, AL

Dezirai R|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

Adam is a great sales person he got us exactly what we needed well within our price range 10/10 do recommend!

ADAM SHELTON

12/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CULLMAN, AL

Stanley M|2019 Chevrolet Traverse

Confirmed Service Customer

12/16/2025

good fast service

12/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ELKMONT, AL

Gordon P|2024 Chevrolet Colorado

Confirmed Service Customer

12/19/2025

Joseph my Service Adviser was great he checked the truck in told me what I needed to know. Joseph kept me updated by text message.

12/20/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

TONEY, AL

Charles N|2017 Chevrolet Traverse

Confirmed Service Customer

12/21/2025

I dropped my car off for maintenance and repair work Dec 9 for a Dec 10 appt. I got a call late on the 10th that they were going to have to order parts. They were expected to be delivered by Tuesday the 16th or Wednesday the 17, and they would call to have me bring it back in. Apparently they forgot me, because I have heard from no one and today is the 21st. I have praised their customer service and maintenance, but something has happened and it seems to have gone down hill. Sad, because I considered them far more honest and better than the Chevrolet dealer in Huntsville. I guess I'll have to give Champion a trial.

12/23/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HUNTSVILLE, AL

Joshua B|2024 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

12/15/2025

My salesman was great. He worked with me over several days to show me different vehicles and in the end found me the perfect one. Thanks for the great experience.

DALTON BROWN

12/16/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SOMERVILLE, AL

Larry T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Don Todd made my purchase easy and I felt comfortable during the process

DON TODD

12/18/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

CRANE HILL, AL

Thomas A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Great we'll takin care of

12/18/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

DECATUR, AL

David P|2023 Chevrolet Malibu

Confirmed Service Customer

12/18/2025

Excellent customer relations. I didn't get his name but my service representative took great care of me. Very satisfied.

12/19/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We're looking forward to your next visit with us!

Business Response

HUNTSVILLE, AL

Robert C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

The transaction was quick and smooth the salesman Stuart Tanksley had everything ready to go

12/19/2025

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Debrah E|2023 Chevrolet Blazer

Confirmed Service Customer

12/18/2025

Was a pleasure Christopher my service advisor was great, he’s so attentive and makes sure your happy with service that was provided

12/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Charles A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/23/2025

The sales person was well informed. The dealership was very clean. Everyone there acted in a professional matter. I enjoy the experience.

BRENT 359 WARNER

12/24/2025

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Lynn Layton Chevrolet, INC.

Business Response

DECATUR, AL

Michael G|2025 Chevrolet Suburban

Confirmed Sales Customer

12/24/2025

The buying process was simply and flawless. Joel is the guy you want working for you! Nice job

JOEL CESSA

12/25/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Michael! We look forward to helping again in the future. Take care!

Business Response

TITUSVILLE, FL

Jonathan M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/22/2025

Lynn Layton Chevy was the easiest and most laid back car buying experience I have ever had. They were great to work with and l would highly recommend getting your next car or truck at Lynn Layton!

JAKE WADDELL

12/23/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MURRAY, KY

Eric V|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/22/2025

Great experience

BRENT 359 WARNER

12/23/2025

Hi there! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

Business Response

DECATUR, AL

David S|2013 Chevrolet Malibu

Confirmed Service Customer

12/22/2025

Waited over a week without hearing anything and when I called they tell me the tech is out and it will be almost another 2 weeks before my vehicle is ready.

12/23/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MOULTON, AL

Barry R|2026 Chevrolet Trax

Confirmed Sales Customer

12/24/2025

Good experience, process was smooth and pain free

RON HARDIN

12/25/2025

Thank you for choosing Lynn Layton Chevrolet, INC. as your first choice for all your automotive needs! Until the next time we meet, take care!

Business Response

NEW MARKET, AL

William G|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/24/2025

Dean was "Great" to work with, he made the purchase as smooth as possible, not pushy and straight forward!!

JAMES MCCANN

12/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

Business Response

DECATUR, AL

Jessie W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

The day I dropped my truck off I was told I’d be contacted later that day or within a day or two once they found out what the code was for my truck. It took a week to be contacted. The mechanical problem was fixed. However the infotainment center would not take any update. This has been a GM problem since the day I bought the truck. I was told that GM sends the updates and if my truck would not take it that they could force it but if it didn’t go through I would be responsible for purchasing a new radio which is $1500.00. This is a GM problem not my problem. So I feel that GM is in the wrong for that. I am disappointed that I have features not working on my truck due to a GM problem. Very bad.

12/31/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

SOMERVILLE, AL

Jacob S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Jamie Aldridge was my salesman and he was very helpful and easy to work with I will recommend him to people in the future

J 330 ALDRIDGE

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HARTSELLE, AL

Thomas R|2026 Chevrolet Corvette

Confirmed Sales Customer

12/24/2025

it was a good experience

RON HARDIN

12/25/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

ATHENS, AL

Danielle H|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

Adam was great!

ADAM SHELTON

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SPRUCE PINE, AL

Jennifer M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Dean was great to work with. He answered all my questions and was very helpful.

JAMES MCCANN

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ATHENS, AL

Gayla R|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/31/2025

We had a great experience! Jeff Rippen is awesome! We told him the exact car we were looking for and he was able to get the car for us right away. We love the Tahoe RST and we are very happy with how quick the process of purchasing/trading a vehicle was. Thank You to everyone at Lynn Layton and big thank you to Mr. Rippen. He should be employee of the month! Hope to see his photo on the wall next time we are there! Happy New Year!

JEFFREY 368 RIPPEN

1/1/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Gayla! We look forward to helping again in the future. Take care!

Business Response

MADISON, AL

Merlene P|2020 Chevrolet Traverse

Confirmed Service Customer

12/31/2025

The wait was 2 hours even with an appointment but I understand they did 3 different things for me, oil change, tire rotation & fix a slow leak (nail in tire). But I appreciate your service.

1/1/2026

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to helping again in the future. Take care!

Business Response

BROWNSBORO, AL

Jonathan M|2021 Chevrolet Colorado

Confirmed Service Customer

1/1/2026

Wes was great. Probably should give him a raise. Mike B too.

1/2/2026

Jonathan Mcclendon, thanks again for taking the time to leave us this information about your recent visit. Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DECATUR, AL

John S|2019 Chevrolet Colorado

Confirmed Service Customer

1/3/2026

On time

1/4/2026

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, AL

Richard T|2024 Chevrolet Colorado

Confirmed Service Customer

1/5/2026

Prompt service

1/6/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MADISON, AL

Michael M|2018 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

Fast and efficient

1/2/2026

We're glad everything was completed efficiently, with fast service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HARTSELLE, AL

Jeff P|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

1/2/2026

great

RON HARDIN

1/3/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

ATHENS, AL

James M|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

1/2/2026

Fast and courteous

1/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Lloyd B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/2/2026

Very friendly and professional staff

1/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CRANE HILL, AL

Amber W|2025 Chevrolet Trax

Confirmed Service Customer

1/3/2026

Everything went great

1/4/2026

Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

MOULTON, AL

William B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

A very pleasant buying experience with Lynn Layton Chevrolet. Tyler was a very helpful and knowledgeable salesman. I greatly appreciate the straightforward approach to making the process easier.

Tyler Wilson

1/6/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, William! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BELMONT, MS

Benjamin L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

Great Experience!

BRENT 359 WARNER

1/6/2026

Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

William G|2026 Chevrolet Tahoe

Confirmed Service Customer

1/5/2026

Working with my Service Advisor Chris, made this experience great, it was easy to get in, and Chris took care of everything.

1/6/2026

Hi, we're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Kelly H|2022 Chevrolet Blazer

Confirmed Service Customer

1/6/2026

They never disappoint. Wesley in service is great.

1/7/2026

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAZEL GREEN, AL

Linda L|2014 Chevrolet Traverse

Confirmed Service Customer

1/7/2026

They have been the best dealership in north Alabama always service with a smile.

1/8/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

Mark M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

I always buy my vehicles from Lynn Layton. Brent Warner has been my salesman for several years and he is very knowledgeable about all the models they have to offer. I wouldn’t consider buying from any other dealership.

BRENT 359 WARNER

1/8/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Cherie R|2026 Chevrolet Traverse

Confirmed Sales Customer

1/7/2026

Had a great experience buying our new car. Fast and easy. Good pricing.

DALTON BROWN

1/7/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

OLIVEHILL, TN

Debra W|2025 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Took vehicle in for warranty work. Wes in service department was helpful getting things set up for vehicle to be serviced. Left vehicle with shop and was called the next morning that it was serviced and ready for pick up.

1/8/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DECATUR, AL

Patricia B|2003 GMC Envoy

Confirmed Service Customer

1/9/2026

You guys are doing great.

1/10/2026

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

RUSSEVILLE, AL

Donna M|2024 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Quick service and very friendly

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DANVILLE, AL

Donna G|2019 Chevrolet Corvette

Confirmed Service Customer

1/9/2026

I went in for an oil change. I had an appointment. Wes greeted me when I arrived. The oil change was done timely.

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HARTSELLE, AL

Kelsey P|2016 Chevrolet Tahoe

Confirmed Service Customer

1/9/2026

Service department did an outstanding job on both the diagnosis and the repairs on our vehicle. We set an appointment time and actually had to drop it off a day earlier. They got right on it and fixed a major problem within two days. Thank you all so much

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HUNTSVILLE, AL

Yolanda Y|2020 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

Great

1/7/2026

Hi, thank you for the wonderful feedback and high star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!

Business Response

DECATUR, AL

Maurice T|2022 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

As always top notch service. Thank you for taking care of my Chevy and me.

1/7/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

Mike W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Very friendly and efficient. Took care of my issue with a very short wait.

1/8/2026

Hi there, thank you for taking the time to leave a review for us at Lynn Layton Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DECATUR, AL

Debbie L|2022 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Was done in a timely matter and fixed as promised.

1/8/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DECATUR, AL

Charles M|2025 Chevrolet Colorado

Confirmed Service Customer

1/8/2026

It was a very satisfying, it was an efficient event. I drove in, asked if I could get my truck serviced, I told the service rep. I didn't have an appointment. I said I could come back later or make an appointment for another day. He checked the numbers, I believe there was an open slot due to a cancelled appointment. They took me in on short notice. My truck got serviced, and everything turned out very well. Wes, the service rep. returned my keys, and he was very polite and professional. The job was completed, and I left very satisfied.

1/9/2026

Thank you for sharing this detailed and satisfying experience. We’re glad Wes and our service team could accommodate you on short notice and make your visit a success.

Business Response

ATHENS, AL

Shannon H|2026 Chevrolet Colorado

Confirmed Sales Customer

1/9/2026

Jeff Rippen and Wesely Schrimsher always make it easy to conduct business. We have purchased several vehicles through them and look forward to doing business with them again.

JEFFREY 368 RIPPEN

1/10/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

ATHENS, AL

Jake S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/10/2026

It took a year to have my truck fixed for a steering wheel module issue.

1/11/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your experience with us.

Business Response

DANVILLE, AL

Thomas R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/11/2026

in and out in 1 hour

1/12/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISON, AL

Kendall S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/12/2026

Brent was so helpful! Very easy doing business with him!

BRENT 359 WARNER

1/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

FORT PAYNE, AL

Cindy S|2026 Chevrolet Corvette

Confirmed Sales Customer

1/13/2026

Jacob was very efficient, polite and had me in and out in no time leaving with a new car

JAKE BOYLES

1/14/2026

Congratulations on your new car! We're happy you found our staff to be so supportive during your experience here at Lynn Layton Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!

Business Response

GADSDEN, AL

Lemuel C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/13/2026

They were great

1/14/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

Camellia M|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/14/2026

Knowledgeable sales person who made my buying experience easy.

BRENT 359 WARNER

1/16/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

TANNER, AL

Isaac B|2026 Chevrolet Colorado

Confirmed Sales Customer

1/14/2026

Great help

JAKE BOYLES

1/16/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

CULLMAN, AL

Roger E|2026 Chevrolet Colorado

Confirmed Sales Customer

1/14/2026

Very happy every one was nice and financing was quick my sales person was up to par to Very satisfied

TRAVIS REED

1/14/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HUNTSVILLE, AL

Roger V|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/15/2026

I was running a little bit late but my service tech, Christopher, got my truck serviced in a timely manner. He kept in contact with me in case I had any issues during the time I was at the dealership.

1/16/2026

We appreciate your thoughtful feedback about Christopher. It’s great to know he kept your service timely and communication clear. Thanks for choosing us, and we hope your next visit is just as smooth

Business Response

ARDMORE, AL

Charles N|2017 Chevrolet Traverse

Confirmed Service Customer

1/16/2026

My repair started rocky with an unexpected and extensive delay in receiving the parts, but they finally arrived, and the maintenance shop completed the work efficiently and in record time. Wesley with Lynn Layton Chevrolet came through. You can trust Lynn Layton to do the work correctly the first time and at a fair price.

1/17/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HUNTSVILLE, AL

Lisa M|2021 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Quick turnaround

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HUNTSVILLE, AL

Ricky A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/20/2026

Great job

1/21/2026

We’re thankful for your encouraging words. Doing a great job for our guests is what we strive for every day. Thanks for choosing us, and we hope to see you again soon.

Business Response

Somerville, AL

Maurice T|2022 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Great, excellent, outstanding, phenomenal. Awesome, rewarding, superb, Exceptional, Magnificent, First-rate, and world-class. Gee I can't think of much more.

1/21/2026

We truly appreciate your enthusiastic and creative review. Delivering world-class, rewarding experiences is exactly what our team strives for. Thank you for the amazing support, and we look forward to welcoming you back.

Business Response

MADISON, AL

Kim S|2022 Chevrolet Blazer

Confirmed Service Customer

1/20/2026

Car been in shop for a month no communications on when the will be ready.Gave me a loaner electric.The worse experience ever .No knowledge of the car.Finally gave me a gas car and still hadn’t heard when the car will be ready.Some of the employees are so rude.Take your number down and won’t even call back.Every car I’ve ever purchased has been from Lynn Layton.Jeff Rippin has been honest when selling a car.That’s the only reason I keep coming back.

1/21/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DECATUR, AL

Ron M|2026 Chevrolet Colorado

Confirmed Sales Customer

1/21/2026

My salesman was great. Travis was very efficient and made my purchase easy. Fast and friendly service! If you haven’t purchased a vehicle from Lynn Layton Chevrolet, give them a try.

TRAVIS REED

1/22/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynn Layton Chevrolet, INC. and we hope to see you again soon!

Business Response

HARTSELLE, AL

Donna M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Very pleased and Aubrey in service department was very nice and accommodating

1/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DANVILLE, AL

Phyllis H|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

Jeff was very helpful and knowledgeable and that helped us make a decision on which vehicle to purchase. He took the time to go over all details on the vehicle and will definitely be a Lynn Layton customer in the future

JEFFREY 368 RIPPEN

1/14/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

FALKVILLE, AL

Jennifer M|2026 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Explained the issue with my car well and fixed. My sales rep, Dean, was helpful in getting me a loaner vehicle.

1/17/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

ATHENS, AL

Rodger L|2021 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Awesome.

1/20/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DECATUR, AL

Robert J|2026 Chevrolet Colorado

Confirmed Sales Customer

1/19/2026

Could have used a better explanation of vehicle features but have most of it figured out now.

RON HARDIN

1/21/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

OWENS CROSS ROADS, AL

Christopher N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Everything went smoothly and quickly on my visit

1/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOULTON, AL

James S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/21/2026

Fantastic process start to finish. My salesperson, Travis Reed, did an outstanding job. The process was very efficient and straightforward. You have a customer for life!

DYLON BOZEMAN

1/21/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MADISON, AL